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Nairaland Forum / Nairaland / General / Business / Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) (22259 Views)
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Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by laykhorn(m): 3:09pm On Jan 13, 2016 |
Ymodulus: Mr Ymodulus! I've been trying to get through to you for quite sometime but to no avail. I have some really serious business concerns I would like to discuss with you. I would have sent you a PM but I seem to have s problem with my account sending PMs to non-following accounts. I would like you to acknowledge my Follow by following so I could send you PMs. Also, I could have get to you with BBM but I only do Whatsapp over here. Thank You. |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by Ymodulus: 3:27pm On Jan 13, 2016 |
laykhorn: Can you post your number on your profile? when you do acknowledge me. when i get it i wil message you |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by solid3(m): 6:53pm On Jan 13, 2016 |
Question: Are the banks supposed to sell dollars to their customers at black market rate? I'm talking about the dollar banks sell to their customers which in turn they pay back to Visa & MasterCard. Do they buy from black market or they get from CBN? |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by laykhorn(m): 8:34pm On Jan 13, 2016 |
Ymodulus:Done bro! Its on my profile Twitter form. |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by Rick001: 8:39am On Jan 14, 2016 |
ifeomaekol: Are you sure the message is from CBN? You better don’t fall for these fraudsters as people have been complaining of being defrauded after receiving and responding to messages like this. As regards to your ATM, you can send the bank an email on engcontactcentre@ecobank.com or call 0700 500 0000? |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by ifeomaekol(f): 3:36pm On Jan 14, 2016 |
Rick001:with d explanation of richy I dnt think so, d msg is nt frm CBN, went to d bank n they confirmed its nt frm d cbn, they said a man was defruaded wt dt msg. Thnk u for d info, thnk God for nairaland cos I wuldnt hv kwn if nt dt I complained abt my atm n a member here wt d name richy saved me frm making a deadly mistake. |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by laykhorn(m): 6:04pm On Jan 16, 2016 |
Uh! |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by teemy(m): 9:16am On Feb 23, 2016 |
lordmayor4:Any verification to this, I have a complaint to make, the banks have been dillydallying. |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by lordmayor4(m): 10:09am On Feb 23, 2016 |
teemy: They work. They helped in my case with access 1 Like |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by teemy(m): 10:11am On Feb 23, 2016 |
lordmayor4:Thanks I just threaded my complaint. Would email them. 1 Like |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by teemy(m): 10:24am On Feb 23, 2016 |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by lordmayor4(m): 7:50pm On Feb 23, 2016 |
teemy: Congrats... They will answer you with the speed of light 1 Like |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by teemy(m): 7:57pm On Feb 23, 2016 |
lordmayor4:I am not even finished yet. As long as I see signs of stalling. Thanks for helping. 1 Like |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by agentakins: 2:09pm On Mar 01, 2016 |
I'm about to lodge a complaint about Stanbic bank illegal stamp duty deduction now. I think I will adopt this style. |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by moski5(m): 11:34pm On Sep 29, 2016 |
ogogoro: what charges did they direct the deductions to |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by moski5(m): 11:37pm On Sep 29, 2016 |
naijacutee: are you saying that the Gens charge is a 'scam'? |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by Konquest: 12:58pm On Nov 11, 2018 |
naijacutee: ^^^^^^^^^ ^^^^^^^^^ A relative of mine made some fuel purchases via POS at filling stations such as Total and he got Transaction Declined as a response message... and the money was still deducted from his Diamond Bank account. He's been going to Diamond Bank week after week without the problem being fully resolved even after seeing the Branch Manager who also said the HQ will have to be contacted to resolve some of the issues. It's over 1 month without all his illegally deducted bank funds being reversed or refunded! I would like to advice everyone to stay away from making POS payments at fuel stations and some other places because you can lose your money. It's time to use the CBN option from this week and that is how I found this thread via Google. Please if anyone has had success with the CBN Consumer Protection Department channel of reportage, kindly let us know if the email option or direct phone call is the best. Diamond Bank has to reverse the illegally deducted money this month because it is getting too long for a man in his 70s to get his money back! |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by Konquest: 1:34pm On Nov 11, 2018 |
slimderek:^^^^^ ^^^^^ Did you finally get the POS illegal deduction reversed by your bank? A relative is having the same issue right now after making series of POS transactions that were declined and he has been debited by Diamond Bank for over 1 month now and no full reversal of his money yet! I want to try the CBN option right away. |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by Konquest: 2:28pm On Nov 11, 2018 |
economia: |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by slimderek(m): 6:56pm On Nov 11, 2018 |
Konquest:I did After 3 months 1 Like |
Re: Unauthorised Bank Charges: How To Complain To The CBN (Very Simple) by Konquest: 2:51pm On Nov 15, 2018 |
slimderek: @slimserek Thanks for the feedback... The HQ of Diamond was contacted this week and they got back in touch with my relative over the wrong POS deductions from his bank account. I would not advice anyone to use POS machines to make payments in Nigeria for now because of poor network connectivity... especially when it rains heavily. This is when the purchaser gets debited for incompleted transaction - and even the merchant with the POS also ends up not getting credited with funds from purchases made. All the best! |
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