In November 2015, I received a text message from MTN to go and re-register (because ive done that earlier). I couldn’t go during the week due to exigencies of work so I chose a Saturday to do that. MTN network acted up so much that day that I could not be registered after spending several hours at their registration centre. I had to create time out of my busy schedule to visit their office back on Monday to do the registration. I was really relived. I received a message thanking me for registering my line.

In December 2015. I received the same text message that I should go and re-register. I vowed never to go back and waste my time thinking maybe it was in error. Surprisingly my line was blocked from making or receiving calls but I could receive text messages. I was angry. As that is my main line, I had to go through the painful process of re registering the line again including facing some MTN staffs who are so rude and very partial as they give preferential treatment to people they know. I told the lady after collecting the receipt for the registration that am tired and wouldn’t want to come back for this process again. She assured me that that will be the last. I received a message thanking me again for registering and free credit.

I was dumbfounded when I received another alert in January 2016 to go and re-register my line again. Whaaaaaaaaaaat!!! I thought it was a mistake. I called their customer care who implore me to go and re-register again. Well, I thought to myself, If MTN is crazy, I am not. And if they want to use me to learn how to re-register line, then am not available. So I just walked into Airtel office, ported my line and within 48 hrs I was online again. I think I have peace now. All thanks to NCC.

Welcome to Airtel where customers are respected

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What are the requirements?

Fulanto:
What are the requirements?

It's really simple . Just walk into any customer care center of your choice. You will be required to send a text message to the porting number. Then you will be given a new sim. You wait until you receive a text message to put the new sim and the old network goes off too. That's it. The beauty is that you will retain your number. So many people don't know it is as easy as that.

iliyande:
Welcome to Airtel where customers are respected

Thanks.

Folabudic:
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ciscostaz:


It's really simple . Just walk into any customer care center of your choice. You will be required to send a text message to the porting number. Then you will be given a new sim. You wait until you receive a text message to put the new sim and the old network goes off too. That's it. The beauty is that you will retain your number. So many people don't know it is as easy as that.

Thanks for the info but I've been using a ported line since last year... just had this sudden problem of not able to port to other network even after the 90days... that was why I asked u about their requirements, maybe it's different from the one I had. Been trying to port to airtel but to no avail.

ciscostaz:


It's really simple . Just walk into any customer care center of your choice. You will be required to send a text message to the porting number. Then you will be given a new sim. You wait until you receive a text message to put the new sim and the old network goes off too. That's it. The beauty is that you will retain your number. So many people don't know it is as easy as that.

Thanks for the info but I've being using a ported line since last year... just had this sudden problem of not been able to port to other network even after the 90days... that was why I asked u about their requirements, maybe it's different from the one I had. Been trying to port to airtel but to no avail.

Why porting in this era of 70 to 100 naira sim card? Triple dual stand by device? When one sells his dog and buy a monkey, you still have squatting things in your home.

indigene:
Why porting in this era of 70 to 100 naira sim card? Triple dual stand by device? When one sells his dog and buy a monkey, you still have squatting things in your home.

Because all your contacts know that line and not the new line you bought for #50.
I ported from mtn to airtel last year August and it was the best decision I made. Peace of mind, voice clarity everywhere. And way cheaper call tariff.

pair36:

Because all your contacts know that line and not the new line you bought for #50.
I ported from mtn to airtel last year August and it was the best decision I made. Peace of mind, voice clarity everywhere. And way cheaper call tariff.

When I tell people that airtel is the best, they argue. Please let them know

Fulanto:

Thanks for the info but I've been using a ported line since last year... just had this sudden problem of not able to port to other network even after the 90days... that was why I asked u about their requirements, maybe it's different from the one I had. Been trying to port to airtel but to no avail.

I think you may need to visit another customer care centre. They should be able to help you out.

Say I port from mtn to airtel now, does my airtime remain intact and can I port back to mtn?

ellguapo:
Say I port from mtn to airtel now, does my airtime remain intact and can I port back to mtn?

You need to use up your credit and leave at least N50 to send the porting text messages. You need to do a backup of your contacts, call logs and sms because you will loose all.

ciscostaz:


You need to use up your credit and leave at least N50 to send the porting text messages. You need to do a backup of your contacts, call logs and sms because you will loose all.

It's free to send port

It appears MTN has asked their subscribers to re-register their lines(SIMs) again. Na wah ooo.

I wish MTN would just release me, I've been trying to port to etisalat or airtel but to no avail.