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Re: The Domainkingng Thread by njuwo(m): 2:10pm On Feb 23, 2016
DomainKingTeam:

Hi,
I can see that you had wrongly configured some DNS settings for blogger integration. Our support team has corrected it for you. And your blog is now integrated with your domain. Please check from your end.

Also our support team had replied to you in ticket #353849 in few minutes. Please check you email for more details.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG
It's working now. Thanks for your quick response and action. Keep it up.

1 Like

Re: The Domainkingng Thread by nze4al(m): 8:56pm On Mar 01, 2016
I just completed my payment on hosting( commander) what next?.....am using

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 10:46pm On Mar 01, 2016
nze4al:
I just completed my payment on hosting( commander) what next?.....am using
Hi,
I can see that our support team has already answered your similar ticket. Please check your email for all the details.

You can also read the support ticket #309917 from your DomainKing.NG client panel by logging in from from here: http://www.domainking.ng/support/

Please read our response & get back to us if you have any further queries or need any further assistance regarding your issue.

Also if you want to migrate your website data from your . blog to your own domain Commander hosting plan. Then you can export your data from your blog & import it to your self hosted Wordpress.

Or for assisted hosting migration, please send us your account login details in the above mentioned ticket.

Our hosting migration specialist will check your data & let you know the details.

Feel free to contact us if you have any further queries.

Best Regards,
Angad
DomainKing.NG
Re: The Domainkingng Thread by nze4al(m): 11:55pm On Mar 01, 2016
DomainKingTeam:

Hi,
I can see that our support team has already answered your similar ticket. Please check your email for all the details.

You can also read the support ticket #309917 from your DomainKing.NG client panel by logging in from from here: http://www.domainking.ng/support/

Please read our response & get back to us if you have any further queries or need any further assistance regarding your issue.

Also if you want to migrate your website data from your . blog to your own domain Commander hosting plan. Then you can export your data from your blog & import it to your self hosted Wordpress.

Or for assisted hosting migration, please send us your account login details in the above mentioned ticket.

Our hosting migration specialist will check your data & let you know the details.

Feel free to contact us if you have any further queries.

Best Regards,
Angad
DomainKing.NG

I thought domain is 1year free for commander plan ....according to your site. sad

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 4:05pm On Mar 02, 2016
nze4al:


I thought domain is 1year free for commander plan ....according to your site. sad
Hi,
Please note that we only offer free .com.ng domain with our hosting plans. But you had ordered your Commander hosting plan for .com domain. That is why the domain was not offered for free.

Also, I can see that your issue has already been resolved by our support team few hours ago.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Angad
DomainKing.NG
Re: The Domainkingng Thread by Okwori12(m): 1:51pm On Mar 04, 2016
Guys i Appreciate your good job, i must commend you. but i don't know if cpanel has some issues today. i tried to login but after telling me successful, i will still be seeing the login page. i've tried three different browser and is the same thing. may i know what's actually wrong.

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 5:28pm On Mar 04, 2016
Okwori12:
Guys i Appreciate your good job, i must commend you. but i don't know if cpanel has some issues today. i tried to login but after telling me successful, i will still be seeing the login page. i've tried three different browser and is the same thing. may i know what's actually wrong.
Hi,
Thank you for your kind words & appreciation. We really appreciate it.

Regarding your issue, this issue can happen because of many reasons. But from your description it seems that you are experiencing internet connection problem at your end. It seems that your internet IP is not static, which is required for logging in to the cPanel.

And if the IP is changing then the login session will fail. But I cannot be sure of this unless I know the exact error message that you are getting at your end.

For checking your issue, please contact our support with your domain name & the exact error & screenshot of that error that you are getting at your end. Our support team will help you in resolving your issue.

You can contact us support[at]domainking.ng or by raising a support ticket from your client panel. You can raise a support ticket for this issue from here: http://www.domainking.ng/support

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Angad
DomainKing.NG
Re: The Domainkingng Thread by Nobody: 4:27pm On Mar 05, 2016
Please attend to this Support Ticket, its urgent. Thanks.

#853735

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 6:23pm On Mar 05, 2016
obasy09:
Please attend to this Support Ticket, its urgent. Thanks.

#853735
Hi,
I have checked & I can see that our support team has already replied to your query some time ago. Please check your email for all the details.

You can also read our response on ticket #853735 from your client panel and get back to us if you have any further queries. Our support team will help you.

You can check your tickets from here: http://www.domainking.ng/support

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by emmy4lov(m): 11:56am On Mar 11, 2016
domainking:
Hi,
I am Karan B from DomainKingNG Team. DomainKingNG is an Accredited Registrar from India. We have recently started business in Nigeria.

This thread is not a promotional thread.

Purpose of this thread is to engage with the users of Nairaland who would like to know more about DomainKingNG and our offers.

You can also ask about any issues related to domain & hosting. We will genuinely try to help if we can.

Users can also openly use this thread to post their feedback on our service.

Please play fair & do not attempt to use this thread to post promotional materials or spam.

We would like the Nairaland Webmaster community to benefit from this thread.

Consider it like our Nairaland Social Page & engage with us.

Best Regards,
DomainKingNG Team

good morning sir ..

I newly registered my domain but i don't know how to login to my cpanel.. ? how do i get my c panel login details ?

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 1:18pm On Mar 11, 2016
emmy4lov:


good morning sir ..

I newly registered my domain but i don't know how to login to my cpanel.. ? how do i get my c panel login details ?
Hi,
Can you please tell me your domain name?

Please also note that cPanel is only available with hosting plans. So can you please tell me that have you ordered the hosting plan too or you have just ordered the domain.

If you have ordered the hosting plan too then you can use this guide to login into your cPanel: http://www.domainking.ng/articles/how-to-login-to-your-cpanel/

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Naveen
DomainKing.NG
Re: The Domainkingng Thread by emmy4lov(m): 1:34pm On Mar 11, 2016
DomainKingTeam:

Hi,
Can you please tell me your domain name?

Please also note that cPanel is only available with hosting plans. So can you please tell me that have you ordered the hosting plan too or you have just ordered the domain.

If you have ordered the hosting plan too then you can use this guide to login into your cPanel: http://www.domainking.ng/articles/how-to-login-to-your-cpanel/

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Naveen
DomainKing.NG


thanks my issue has resolved via ur support email

1 Like

Re: The Domainkingng Thread by vicdamm(m): 8:27am On Mar 12, 2016
hi i order the soldier plan which i assumed came with a free domain but now i was asked to order the domain name

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 11:13am On Mar 12, 2016
vicdamm:
hi i order the soldier plan which i assumed came with a free domain but now i was asked to order the domain name
Hi,
I have checked & I can see that our support team has already replied to your similar query some time ago. Please check your email for all the details.

I can see that you have ordered the Soldier hosting plan for .com domain. Please note that the we only offer free .com.ng domain with Soldier Hosting plan. That is why your domain was not offered for free.

You can also read our response on ticket #330498 from your client panel and get back to us if you have any further queries. Our support team will help you.

You can check your tickets from here: http://www.domainking.ng/support Or you can also check your email for our response.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by agbajemm(m): 9:03am On Mar 13, 2016
Order Number: 3445199163
I tried paying using my debit card but my mobile was not with me to enter my otp, Later I tried again but I discovered my account has been debited from the previous uncompleted transaction.
Please how do I solve this?

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 10:17am On Mar 13, 2016
agbajemm:
Order Number: 3445199163
I tried paying using my debit card but my mobile was not with me to enter my otp, Later I tried again but I discovered my account has been debited from the previous uncompleted transaction.
Please how do I solve this?
Hi,
I have checked & I can see that our support team has already replied to your similar message few minutes ago. Please check your email for our reply & further details.

You can also read our response on ticket #860918 from your client panel and get back to us with all the details that we asked for in our reply. Our support team will help you.

You can check your tickets from here: http://www.domainking.ng/support

Please get back to us on the ticket #860918 or email us at support[at]domainking.ng with the details that we have asked in our reply, so that we can resolve your issue asap.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by agbajemm(m): 10:45am On Mar 13, 2016
Thank you, I received the response. I was asked to send my transaction id and confirmation. I did not receive and confirmation, my account was just debited. I have sent my transaction id through email. Please track this asap.

1 Like

Re: The Domainkingng Thread by eworm: 11:22am On Mar 13, 2016
Sorry for your issue. I believe they will help you resolve it soon, I just want to let everybody using this medium know that this kind of issue Japan every where so that you don't believe that it is because you bought from a naija hosting company. I encourage you all to keep patronizing Nigeria Web Hosting Companies, we are fast growing with the speed of light

You all are great; thank you for buying from us


agbajemm:
Thank you, I received the response. I was asked to send my transaction id and confirmation. I did not receive and confirmation, my account was just debited. I have sent my transaction id through email. Please track this asap.
Re: The Domainkingng Thread by DomainKingTeam: 2:56pm On Mar 13, 2016
agbajemm:
Thank you, I received the response. I was asked to send my transaction id and confirmation. I did not receive and confirmation, my account was just debited. I have sent my transaction id through email. Please track this asap.
Hi,
I have checked your issue & the debit alert notification from your bank that you have sent us. It seems to be an alert for a different transaction but not the one at DomainKing.NG. As the invoice amount & transaction time do not match with the one with us. It seems that you are confusing 2 different transactions.

Please read our response & full details of this issue in your email.

You can also read our response on ticket #608536 from your client panel and get back to us if you need any further clarification. Our support team will help you.

You can check your tickets from here: http://www.domainking.ng/support

If you have any further queries then please get back to us on the ticket #860918 or email us at support[at]domainking.ng.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by Nobody: 11:33am On Mar 17, 2016
DomainKingTeam:

Hi,
I have checked your issue & the debit alert notification from your bank that you have sent us. It seems to be an alert for a different transaction but not the one at DomainKing.NG. As the invoice amount & transaction time do not match with the one with us. It seems that you are confusing 2 different transactions.

Please read our response & full details of this issue in your email.

You can also read our response on ticket #608536 from your client panel and get back to us if you need any further clarification. Our support team will help you.

You can check your tickets from here: http://www.domainking.ng/support

If you have any further queries then please get back to us on the ticket #860918 or email us at support[at]domainking.ng.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
how long does it take for you to get domain up and running?, i registered for one yesterday and its taking more than 18hrs now but not up yet.

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 1:05pm On Mar 17, 2016
femcruz:

how long does it take for you to get domain up and running?, i registered for one yesterday and its taking more than 18hrs now but not up yet.
Hi,
Please note that I am not sure about why your domain or website not working. There can so many reasons for it like DNS propgation, Domain not registered with hosting etc. And I cannot be sure of which one unless I know your domain name.

So you are requested to please contact our support team with your domain name or chat support on our website at http://www.domainking.ng

You can contact us support[at]domainking.ng or by raising a support ticket from your client panel. You can raise a support ticket for this issue from here: http://www.domainking.ng/support

Our support team will help you in resolving your issue.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by polycarp11: 4:42pm On Mar 22, 2016
Pls oooo help me. Cant locate my Domain Name System. Help me

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 7:03pm On Mar 22, 2016
polycarp11:
Pls oooo help me. Cant locate my Domain Name System. Help me
Hi,
Please note that DNS (Domain Name System) management can involve various different settings. You can easily manage all these DNS settings for your domain name from your DomainKing.NG client panel.

If you have also bought hosting with your domain and have pointed your domain to our hosting nameservers then you can manage your DNS from your hosting cPanel.

So can you please tell me what exactly are you trying to do or what settings do you want to manage so that I can guide or assist you accordingly.

You are requested to please contact our support team with your domain name & exact details on what you are trying to to do support[at]domainking.ng or by raising a support ticket from your client panel.

You can raise a support ticket for this issue from here: http://www.domainking.ng/support

Our support team will help you with all your queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by polycarp11: 8:25pm On Mar 22, 2016
How do i set my Third-party domain?
I tried setting it but see what i got
"On your domain registrar's website, locate your DNS settings and enter the following two CNAMEs"
Pls need guide line on that. I have paid for my domain names

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 9:56pm On Mar 22, 2016
polycarp11:
How do i set my Third-party domain?
I tried setting it but see what i got
"On your domain registrar's website, locate your DNS settings and enter the following two CNAMEs"
Pls need guide line on that. I have paid for my domain names
Hi,
Do you mean that you want to integrate your custom domain with your .com blog?

I can see that our support team has already answered your similar query in support ticket with all the details. Please check your email for more details.

You can also read our response on ticket #755557 from your client panel and get back to us with the CNAMEs given to you by Google for blogger integration. Our support team will do all the settings for you.

You can check your support tickets from here: http://www.domainking.ng/support

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by Olajhidey22(m): 11:37am On Mar 24, 2016
I must confess, DomainKingTeam is the BEST. Despite the fact that my website wasn't hosted with them, i chatted with their customer care representative receiving a prompt response from them.
They asked what my challenge was, after my explanation, they checked through the my website, told me the cause of all what i was facing and gave me recommendations on all i need to do. And all this was done for FREE!!!
Even after it all, i requested to donate to their platform and i was rejected.

Their type is rare to come-by. If you are having problem with your host, please choose DomainKing

Sincerely DomainKingTeam is the best......I'll recommend them to anyone, anytime & anyday.

Thumbs up guys!!!

1 Like

Re: The Domainkingng Thread by Nobody: 5:32pm On Mar 30, 2016
domainking:


Good day,
I paid for your services today via GTB deposit for domain and hosting.
I can't upload my teller screenshot with gmail please is there any other way or should I upload it here?

Do you have whatsapp numner so that we your client can be communicating with you easily? I need your response ASAP Thanks

Order Number: 2624547909

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 7:44pm On Mar 30, 2016
Freenzy2k:


Good day,
I paid for your services today via GTB deposit for domain and hosting.
I can't upload my teller screenshot with gmail please is there any other way or should I upload it here?

Do you have whatsapp numner so that we your client can be communicating with you easily? I need your response ASAP Thanks

Order Number: 2624547909
Hi,
I have checked & I can see that you have already sent us the screenshot of the bank payment confirmation in support ticket & our support team has already replied to your query some time ago. Please check your email for all the details.

You can also read our response on ticket #221151 from your client panel and get back to us if you have any queries related to this or any other issue. Our support team will help you.

You can check your tickets from here: http://www.domainking.ng/support

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by marksooyinmiebi(m): 6:37pm On Mar 31, 2016
Can i host blogger with the 1600 civilian plan? Just purchased it anyway.

Tnx for the 30p discount.

I ended up paying 1120or so.

1 Like

Re: The Domainkingng Thread by DomainKingTeam: 10:57pm On Mar 31, 2016
marksooyinmiebi:
Can i host blogger with the 1600 civilian plan? Just purchased it anyway.

Tnx for the 30p discount.

I ended up paying 1120or so.
Hi,
Do you mean that you want to link your .com blog with your own custom .com or some other domain name?

Please note that if you want to integrate you blogger blog with your own custom domain then you did not have to buy our hosting as blogger blogs are already hosted by Google. You only needed to register your domain from here:http://www.domainking.ng/domain-registration/

And after that you can contact our support to help you with the blogger integration on your blog. Our support team would do it for you.

But if you want to start your Wordpress blog or host your own website/blog on your own hosting then you can buy our hosting. But web hosting is not required for blogger integration.

So can you please clarify what exactly do you want to do on your website/blog so that I can guide & assist you accordingly.

Please contact our support team with your domain name & exact details on what you are want to do at support[at]domainking.ng or by raising a support ticket from your client panel.

You can raise a support ticket for this issue from here: http://www.domainking.ng/support

Our support team will help you with all your queries & doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG
Re: The Domainkingng Thread by marksooyinmiebi(m): 11:07pm On Mar 31, 2016
DomainKingTeam:

Hi,
Do you mean that you want to link your .com blog with your own custom .com or some other domain name?

Please note that if you want to integrate you blogger blog with your own custom domain then you did not have to buy our hosting as blogger blogs are already hosted by Google. You only needed to register your domain from here:http://www.domainking.ng/domain-registration/

And after that you can contact our support to help you with the blogger integration on your blog. Our support team would do it for you.

But if you want to start your Wordpress blog or host your own website/blog on your own hosting then you can buy our hosting. But web hosting is not required for blogger integration.

So can you please clarify what exactly do you want to do on your website/blog so that I can guide & assist you accordingly.

Please contact our support team with your domain name & exact details on what you are want to do at support[at]domainking.ng or by raising a support ticket from your client panel.

You can raise a support ticket for this issue from here: http://www.domainking.ng/support

Our support team will help you with all your queries & doubts.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

Yes, I wanna link my to .com.

Can it still be done with the already bought civilian hosting? Or?

1 Like

Re: The Domainkingng Thread by marksooyinmiebi(m): 11:11pm On Mar 31, 2016
Lemmi know what to do.. cus the payment is yet to be confirmed.(civilian )

1 Like

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