Just this evening i received #100 monthly fee debit alert from firstbank, just wondering why banks will wake up and decide to start charging customers all sort of illegal fees? I operate a savings account with firstbank and i must confess i am not happy with the illegal deductions on my account. Please who do i petition to get justice? Justice because i was not notified before they embarked on the deductions. And to add insult to injury they still deducted #5 as VAT on the illegal #100.. Bunch of corporate Thieves....

I got same alert. I really dont know what I will do to discipline the st*pid bank and their incompetent staffs. Have you also noticed when you go in to deposit, you will get an alert of debit, later the error will be corrected with credit alert and YET, all alerts (both wrong and correct) will be charged to your account.
Even if they send you birthday wish, be sure it is your money that is going.

idrisalomagold:
I got same alert. I really dont know what I will do to discipline the st*pid bank and their incompetent staffs. Have you also noticed when you go in to deposit, you will get an alert of debit, later the error will be corrected with credit alert and YET, all alerts (both wrong and correct) will be charged to your account.
Even if they send you birthday wish, be sure it is your money that is going.

Yes sir i noticed that too...did you notice they also push vat to customers? Sms charges is another scam collection. They send all sorts of messages and still bill customers for the charges. Seems like i have had enough of their agbero deduction... Will definitely pull out my savings on monday...

In the olden days, if no transaction occurred on an account for (I think) 6 months, the account would become dormant and the owner would have to write to reactivate it. Nowadays, the policy remains but the banks render it ineffective because they keep the account alive by adding N2 monthly interest and deducting over N100 monthly maintenance charges... I have not carried out any transaction on my First Bank account in the last 8 months but I have always received transaction alerts. N2 interest and N100 monthly charge plus the cost of the unsolicited texts... Any system that extorts the poor to make a few people richer only extends its doomsday.

Fp pls lalasticlala ishilove

They re also cutting my money like that, I got a mail from firstbank started that all those new charges re new policy from CBN but i ve never recieve such charges from Access bank so i wonder if Access bank is not operating under CBN

Na only card maintenance charge una see.
I woke up this morning to see another deduction of #2,941.98 from first bank tagged "ACCOUNT MAINTENANCE CHARGE FOR FEB 2016"...Called cuatomer care and he said it's management decision and not even CBN decision oooo.

And still charged VAT on the illegal fee again....I will so tell the world that first bank now extorts outside the regular CBN extortion...Dem go hear am
Na all social media sites go carry am, am ready for any court case if they are not ready to give me any good reason for this deduction

stepedie:
Na only card maintenance charge una see.
I woke up this morning to see another deduction of #2,941.98 from first bank tagged "ACCOUNT MAINTENANCE CHARGE FOR FEB 2016"...Called cuatomer care and he said it's management decision and not even CBN decision oooo.

And still charged VAT on the illegal fee again....I will so tell the world that first bank now extorts outside the regular CBN extortion...Dem go hear am
Na all social media sites go carry am, am ready for any court case if they are not ready to give me any good reason for this deduction

The #100 is not ATM maintenance fee. They claimed it is maintenance fee for february.. Deductions without the consent of customers is illegal. Corporate thieves..

I just got the message this morning. 100 Naira monthly fee deducted. I called them immediately and I was told it is a charge just implemented by the bank started in Febuary. What can person do but dts Niger for you. Govt said 50naira stamp duty on transaction before but now bank itself now charging 100naira (double) for monthly fee. O mu ifura dani. No message with effect to this transaction for customers to be aware of it. this kind scam. O ga o
Dem stil commot anoda 5niara for VAT. Oogun mi o bi yin o.(My sweat go ask you)

hello dear. I woke up this morning to a ridiculous monthly charge and VAT on monthly charge. I need an explanatiiion to this. How would a bank fraudulently rip off her customers. For me as a student, i will never accept this unreasonable charges. How do you want me to survive? Please, they should give answers to the numerous questions posted on your page by some aggrived customers instead of hosting all these sham questiions and answers to deceive some people. Am considering closing my account and as surely as hell, God help them when i come and they starts telliing me rubbish, that is when they would know the agony of a Nigerian student.

#100 per month on monthly charge with #50 stamp duty on every deposit coupled with sms charges and all sort of vat deductions including #65 on atm withdrawals..... Sincerly this is day light robbery by banks.

Too many charges by banks these days. Whats up?

This thing is not funny any more. pls this should be on front page.

I dont know firstbank's problem. I just got the alert . #100 gone! What is the meaning of that?

I was really afraid yesterday when my mum call out my name as if end time don come finally then she showed me the alert that her account have been debited with #10000 unknowing to her it #100. Last bank no try at all for this kind thing o, they nearly got my mum fainted ni sha.

.

I weep for my country too.... No regulations .... No Sanctions.… i am going to slap someone at firstbank today.... Monday is finally here

dadebayo1:
I weep for my country too.... No regulations .... No Sanctions.… i am going to slap someone at firstbank today.... Monday is finally here

Success!! Please, let's know how it goes...

ClickSis:


Success!! Please, let's know how it goes...

They said it is a monthly maintenance fee with effect from february... Thats #1200 per year.. Bunch of thieves... Already thinking about porting all my savings to another bank... GOD save us in this country. Lots of things are not done properly..

Agreed. They didnt notify anybody. I too am now interesting in moving monies away from this bank. Standard Chartered is looking attractive at the moment. I dont get deducted for bizarre stuff.

That is the point sir.. Why implement a policy without any prior notice to customers.... Yeye Board.

dadebayo1:


They said it is a monthly maintenance fee with effect from february... Thats #1200 per year.. Bunch of thieves... Already thinking about porting all my savings to another bank... GOD save us in this country. Lots of things are not done properly..

I heard something different though. Nonetheless, let's exercise some patience. I have been a loyal customer for a while and strongly believe the bank would not pass any outrageous debit into my account.

As earlier mentioned, my fingers are crossed and hoping for nothing but the best.

Cheers!

The power is in your hands, use it; except if all the banks are doing it.

I got alert for account maintenance fee and another for monthly fee with vat on both charges. No prior information. This is daylight robbery.

dadebayo1:


Yes sir i noticed that too...did you notice they also push vat to customers? Sms charges is another scam collection. They send all sorts of messages and still bill customers for the charges. Seems like i have had enough of their agbero deduction... Will definitely pull out my savings on monday...

Will do same next month being April.First bank is mad.Imagine repeating one SMS alert five times and still charge you five times in addition to the previous SMS.

spencekat:
Will do same next month being April.First bank is mad.Imagine repeating one SMS alert five times and still charge you five times in addition to the previous SMS.

All is well.….

the same thing happened to me also maybe I have to close my account with them, cus I have never for once receive such mgs from GTBANK...






Oga Mod Lasci




come and push this thread to front page for the whole world to see what firstbank is doing to their customers.

...

Mods where una o.kindly put this topic in front page

I am definitely going to move the money.

You guys should forward your complaints to CBN Customer Complaints Department (cpd@cbn.gov.ng) and copy(cc) First Bank (complaintsunit@firstbanknigeria.com) as well.

If you all don't show your grievances and First Bank gets away with it, other banks will implement same thing.

Sent a mail already.... Though i tried transferring my savings out of the bank today.. Porting all the way out before march deduction....

Mail sent.... Copied cbn, firstbank, efcc and my humble self..... #RefundMyChange