help me out here, been trying to access google, but i keep receiving this instead

What should i do

MuhdG:
help me out here, been trying to access google, but i keep receiving this instead

What should i do

cc: lalasticlala seun

have you tried to ping google.com?

Try that and we can continue from there. But typically speaking, this is a firewall related issue.

EDIT: I should say a firewall and security software related issue.

It could also be an issue with Firefox rejecting your SSL certificate to Google.

Let me know if you need help on how to ping or run traceroute tests. I do think it's your security software though. Which security suite do you use?

MuhdG:
help me out here, been trying to access google, but i keep receiving this instead

What should i do

cc: lalasticlala seun

Correct ur date and time of your computer. And refresh the page... Good luck
http://

rolexsms:

Correct ur date and time of your computer. And refresh the page... Good luck
http://

hahahah exactly.... 2015 ?

MuhdG:
help me out here, been trying to access google, but i keep receiving this instead

What should i do

check your time and date to see if its correct. Ia may be the date on your system

MuhdG:
help me out here, been trying to access google, but i keep receiving this instead

What should i do

Dude, just correct the date and time on your system. we're in 2016 and not 2015

Fulaman198:
Let me know if you need help on how to ping or run traceroute tests. I do think it's your security software though. Which security suite do you use?

I have similar problem.. I can only ping loopback I27.0.0.1 and I can't ping the IP address of my tablet.

It started when I reloaded my OS but if I find other means to access internet like using pdanet+ support,I do have internet which vividly depicts that it's not a NIC problem.

I think tracert is used for windows while traceroute is used on Cisco devices

Cc:fulaman198

DanIndia

baba11:

I have similar problem.. I can only ping loopback I27.0.0.1 and I can't ping the IP address of my tablet.

It started when I reloaded my OS but if I find other means to access internet like using pdanet+ support,I do have internet which vividly depicts that it's not a NIC problem.

I think tracert is used for windows while traceroute is used on Cisco devices

Cc:fulaman198

DanIndia

traceroute is used for Linux/UNIX based devices aka Apple (Mac), Ubuntu, Red Hat, Android, etc.

Since you are on a Windows device, can you type 'ipconfig /all' you should see a default gateway.

thanks y'all

it was my date, everything is back to normal

Fulaman198:


traceroute is used for Linux/UNIX based devices aka Apple (Mac), Ubuntu, Red Hat, Android, etc.

Since you are on a Windows device, can you type 'ipconfig /all' you should see a default gateway.

What I mean is that traceroute is used from the CLI of any Cisco devices while tracert can be used from cmd of a window devices.

Since my system is not connecting to network,the IP configurations are not showing

baba11:

What I mean is that traceroute is used from the CLI of any Cisco devices while tracert can be used from cmd of a window devices.

Since my system is not connecting to network,the IP configurations are not showing

There should still be something showing even if it is not connected to the network. Are you wirelessly connected or ethernet connected? when you type 'ipconfig /all', it shows the Hardware address (MAC address) associated with all your NICs installed on your machine. It may just show some odd IP address.

Please kindly do an 'ipconfig /all' in your command prompt and screen shot it and post it here you can edit out the MAC address if you like for security.

I do not know if this question has been answered but if you're able to traceroute your local host 127.0.0.1 and are not able to ping other addresses on your LAN, even when you're connected to the Internet on both devices on the same LAN, then the issue is with your IP address assignation. It's not really an issue but you have to manually set your IP addresses and not configure them by DHCP. Manually configure your IP address, gateway and DNS server.. and it should work just fine. This has happened to me a number of times and setting the IP addresses manually worked for me. Give it a shot.

P.S: This answer isn't for Fulaman198, it's for baba11. I don't know why it quoted Fulaman198's post

Fulaman198:


traceroute is used for Linux/UNIX based devices aka Apple (Mac), Ubuntu, Red Hat, Android, etc.

Since you are on a Windows device, can you type 'ipconfig /all' you should see a default gateway.

DanIndia:
I do not know if this question has been answered but if you're able to traceroute your local host 127.0.0.1 and are not able to ping other addresses on your LAN, even when you're connected to the Internet on both devices on the same LAN, then the issue is with your IP address assignation. It's not really an issue but you have to manually set your IP addresses and not configure them by DHCP. Manually configure your IP address, gateway and DNS server.. and it should work just fine. This has happened to me a number of times and setting the IP addresses manually worked for me. Give it a shot.

P.S: This answer isn't for Fulaman198, it's for baba11. I don't know why it quoted Fulaman198's post

How could I do that..mind you,I'm not using router or switch rather I tether it with my android phone..it was connecting until recently it stopped connecting...

Fulaman198:


There should still be something showing even if it is not connected to the network. Are you wirelessly connected or ethernet connected? when you type 'ipconfig /all', it shows the Hardware address (MAC address) associated with all your NICs installed on your machine. It may just show some odd IP address.

Please kindly do an 'ipconfig /all' in your command prompt and screen shot it and post it here you can edit out the MAC address if you like for security.

Sorry that this is coming late,I may not be able to screen grab the cmd out since I'm not connected to the internet to download software to do that.. I share my android phone internet with my PC and the laptop is working perfectly fine ..it's only the tablet that's having this problem.. it started immediately I reloaded the o.s..could the security features out of date also give rise to this?


These are the output of the ipconfig/all :

IP routing enabled: no
Wins proxy enabled: no
Media state:media disconnected
Dhcp enabled: yes
Autoconfiguration:yes
Note:no IP address is displayed

baba11:

Sorry that this is coming late,I may not be able to screen grab the cmd out since I'm not connected to the internet to download software to do that.. I share my android phone internet with my PC and the laptop is working perfectly fine ..it's only the tablet that's having this problem.. it started immediately I reloaded the o.s..could the security features out of date also give rise to this?


These are the output of the ipconfig/all :

IP routing enabled: no
Wins proxy enabled: no
Media state:media disconnected
Dhcp enabled: yes
Autoconfiguration:yes
Note:no IP address is displayed

Typically speaking on a Windows Machine not assigned an IP address by a DHCP server, it received a Windows bogus IP address of 169.---.---.---. Please kindly check your interfaces. If you are tethering from your Android device, are you USB-tethering or Wi-fi tethering. You would have to check the proper Network Interface for the correct IP address information. To take a screen capture of your command prompt, kindly use Snipping tool on Windows.

MuhdG:
thanks y'all
it was my date, everything is back to normal

Thats exactly what the problem was.. It also happens on mobile..

You need to ditch firefox and start using chrome for better performace

I used WiFi tethering and these are my screen grab output:

baba11:
I used WiFi tethering and these are my screen grab output:

Fulaman198..i am still expecting your reply

Fulaman198:


Typically speaking on a Windows Machine not assigned an IP address by a DHCP server, it received a Windows bogus IP address of 169.---.---.---. Please kindly check your interfaces. If you are tethering from your Android device, are you USB-tethering or Wi-fi tethering. You would have to check the proper Network Interface for the correct IP address information. To take a screen capture of your command prompt, kindly use Snipping tool on Windows.

Fulaman198..i am still expecting your reply

baba11:
I used WiFi tethering and these are my screen grab output:

I'm sorry that I haven't been in this thread for a while. I see your screenshots now. I'm on a mobile device at the moment. But I'll respond promptly as soon as I get on a laptop/desktop.

Fulaman198:


I'm sorry that I haven't been in this thread for a while. I see your screenshots now. I'm on a mobile device at the moment. But I'll respond promptly as soon as I get on a laptop/desktop.

Alright...

baba11:

Alright...

Hey Baba, have you tried doing an ipconfig /release on your Wi-fi adapter and then following it up with an ipconfig /renew on the same adapter? Thanks!

Fulaman198:


Hey Baba, have you tried doing an ipconfig /release on your Wi-fi adapter and then following it up with an ipconfig /renew on the same adapter? Thanks!

Check it out here....

baba11:

Check it out here....

Can you try to ping google.com or cisco.com please. Thanks!

Fulaman198:


Can you try to ping google.com or cisco.com please. Thanks!

I was so busy..sorry that this is coming late

baba11:

I was so busy..sorry that this is coming late

Your dns servers, can you please screenshot them? Have you done a tracert yet? It doesn't seem as if your packets are exiting or being routed out of your network. Your NIC (Network card is fine), because you can ping your 127.0.0.1 address. However, You are unable to ping google.com or cisco.com so there is something wrong with the default gateway.

You either don't have dns setup, or your router has misconfigured routes.

So please provide me with the following:

ARP table: do an "arp -a" in command prompt
Routing Table: type "netstat -rn" in command prompt
DNS configuration: Go into Network and Sharing Center, then go to connection type and select wi-fi, go there then click on details. What do you see as the configured DNS server?

Fulaman198:


Your dns servers, can you please screenshot them? Have you done a tracert yet? It doesn't seem as if your packets are exiting or being routed out of your network. Your NIC (Network card is fine), because you can ping your 127.0.0.1 address. However, You are unable to ping google.com or cisco.com so there is something wrong with the default gateway.

You either don't have dns setup, or your router has misconfigured routes.

So please provide me with the following:

ARP table: do an "arp -a" in command prompt
Routing Table: type "netstat -rn" in command prompt
DNS configuration: Go into Network and Sharing Center, then go to connection type and select wi-fi, go there then click on details. What do you see as the configured DNS server?

When I checked network and sharing center,i saw YOU ARE CURRENTLY NOT CONNECTED TO ANY NETWORKS..for details,kindly let's do it in private... I feel not comfortable sharing my physical address here.... thanks for your time and effort!!!!

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