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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (594683 Views)
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Re: MTN Customer Care Thread by kingofmoney: 2:06am On Mar 09, 2016 |
How can I use my mtn bonus given to me for updating my sim for data subscription? I tried subscribing for a data bundle it said insufficient credit |
Re: MTN Customer Care Thread by icankel: 7:57am On Mar 09, 2016 |
I had an issue which i complained the other day about MTN deducting my N20 whenever dat i recharge. It happened again, i recharged N100 yesterday evening without making any call or sms till this morning and after checking my balance this morning i discovered dat my N20 is gone. Pls i dont wanna get fadeup with my MTN line cos i still cherish my MTN...08060442639 |
Re: MTN Customer Care Thread by JideSM: 8:03am On Mar 09, 2016 |
kingofmoney: I am sorry you have this issue. The bonus is not used for any subscription, but for PAYGO browsing, calls and SMS. |
Re: MTN Customer Care Thread by JideSM: 8:07am On Mar 09, 2016 |
icankel: I am sorry for this, the issue is receiving attention and would be deactivated. |
Re: MTN Customer Care Thread by JideSM: 8:32am On Mar 09, 2016 |
honeric01: The chelsea news service is not active on your line. Please confirm the code that sends the SMS to you |
Re: MTN Customer Care Thread by Manutd19: 8:56am On Mar 09, 2016 |
My phone was stolen with my mtn sim weeks ago. I'll like to block the sim. Can you help? |
Re: MTN Customer Care Thread by honeric01(m): 9:41am On Mar 09, 2016 |
JideSM: No SMS gets sent, but #50 gets deducted anything there is a recharge, can you check if there is any other sub that i don't seem to see? the only sub visible is the Chelsea FC sub and there is no way to unsub. |
Re: MTN Customer Care Thread by tjmc: 2:31pm On Mar 09, 2016 |
am just tired of mtn. whenever i just try to make use of my phone they just pop messages for me. i no know if na by force to subscribe. please help me idont want to recieve any message from mtn services again make i no usr vex burn thier substation. 0813kkkkkk please help oooo
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Re: MTN Customer Care Thread by sanmy(m): 10:25pm On Mar 09, 2016 |
Hello Mr jide... U haven't answered my question..... |
Re: MTN Customer Care Thread by sanmy(m): 10:42pm On Mar 09, 2016 |
sanmy: |
Re: MTN Customer Care Thread by ffrreeee(f): 4:18am On Mar 10, 2016 |
Mtn always deduct #5 from my airtime everyday for Facebook update which I didn't subscribe for, and I've not been able to deactivate it. Can you help me deactivate it, because they have been deducting it for over 6months. My number is 08034083516. Thanks |
Re: MTN Customer Care Thread by dadayung1(m): 7:30am On Mar 10, 2016 |
Goodmorning, Pls when ever i recharge, mtn would deduct all my airtime leaving me with nothing. Pls can you disable every thing sucking my airtime. My number 08104896769 |
Re: MTN Customer Care Thread by JideSM: 8:13am On Mar 10, 2016 |
Manutd19: Hi Manutd19, so sorry about the stolen line. Please send your mobile number via PM for assistance. Regards |
Re: MTN Customer Care Thread by JideSM: 8:29am On Mar 10, 2016 |
honeric01: Hi honeric01, apologies for the inconvenience. Kindly note that the MTN play service (Chelsea FC news) is no longer active on the line. Regards |
Re: MTN Customer Care Thread by JideSM: 8:35am On Mar 10, 2016 |
ffrreeee: Hi ffrreeee, i sincerely apologize for the inconvenience. Please be informed that your request for deactivation has been completed. Cheers |
Re: MTN Customer Care Thread by JideSM: 8:44am On Mar 10, 2016 |
dadayung1: Hi dadayung1, so sorry to hear this. Checks on your line show that there is active MTN play service and MTN Music + subscription on the line. Please confirm if you wish to deactivate the service. Cheers |
Re: MTN Customer Care Thread by ffrreeee(f): 8:49am On Mar 10, 2016 |
JideSM:Just got the message that it has been deactivated. Thank you sooooo much. Really appreciate it. I'm now happy with Mtn again. Cheers |
Re: MTN Customer Care Thread by fem2come(m): 8:50am On Mar 10, 2016 |
My mtn please, how do I stop ds mtn play msg of fashion updates on my sim. |
Re: MTN Customer Care Thread by ryfoz(m): 9:08am On Mar 10, 2016 |
JideSM: My number is 08148765020 and 08036826231 Pls ooooo Helpe oga Jide, na only me u skipped again in page 142 [size=15pt]HELP ME DEACTIVATE MUSIC+ PLAN ON IT OR GIVE ME A DO-IT-YOURSELF SOLUTION[/size] God go bless u for ur invaluable help |
Re: MTN Customer Care Thread by JideSM: 2:19pm On Mar 10, 2016 |
fem2come: Hi fem2come, kindly send your mobile number via PM for assistance. Regards |
Re: MTN Customer Care Thread by JideSM: 2:26pm On Mar 10, 2016 |
ryfoz: Hi ryfoz , i'm deeply sorry about this. Kindly note that your request for deactivation has been completed. Cheers |
Re: MTN Customer Care Thread by ryfoz(m): 2:29pm On Mar 10, 2016 |
JideSM: Thanks very much sir. Your life shall be watered in Jesus name |
Re: MTN Customer Care Thread by honeric01(m): 4:58pm On Mar 10, 2016 |
JideSM: Thanks |
Re: MTN Customer Care Thread by dadayung1(m): 8:47am On Mar 11, 2016 |
JideSM:yes mr jide pls do deactivate it for me, i would be so glad and happy, it has really prevented me from many activities on my line. Thanks |
Re: MTN Customer Care Thread by Maseconcept: 12:05pm On Mar 11, 2016 |
I subscribed to mtn daily blackberry plan and the services refused to come up since morning. I am unable to do any kind of data services with my sim even when i have credit in it. Please kindly help reset my line....08165374661 |
Re: MTN Customer Care Thread by ryfoz(m): 12:31am On Mar 12, 2016 |
Pls sir help me with a way to know of my available music+ data |
Re: MTN Customer Care Thread by Nobody: 11:42am On Mar 12, 2016 |
Please sir any time I recharge MTN Deducts 75 naira from my Account... Please can u rectify it for me and let me know when its done... 08160696272 |
Re: MTN Customer Care Thread by tjmc: 6:59pm On Mar 13, 2016 |
mr jidesm has refused to helo me out here. i typed that in in anger because it happens at least 5tymes everyday. pls kindly help resolve my issues |
Re: MTN Customer Care Thread by JustCurious: 12:27am On Mar 15, 2016 |
JideSM:.. |
Re: MTN Customer Care Thread by JideSM: 8:32am On Mar 15, 2016 |
dadayung1: Hi Dadayung1, the service has been stopped on your line. |
Re: MTN Customer Care Thread by JideSM: 8:35am On Mar 15, 2016 |
fem2come:Please send your phone number so i can assist. |
Re: MTN Customer Care Thread by JideSM: 9:03am On Mar 15, 2016 |
ryfoz:Hi Ryfoz, simply dial *559*2# to view your MTN music+ balance. |
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