THE FRAUD IN SLOT LIMITED

My name is Pelumi,a student from the prestigious Lagos State University,Ojo. On the 6th of April,2016, I proceeded to Slot Limited,Alaba,to get a charger for my phone; INFINIX Hot Note Pro. I was told by a lady that the charger goes for 2,500naira. After testing it for some seconds, I was assured it was original and its going to serve me for a long time. I brought out my ATM and paid via the company's P.O.S. I returned back to school and continued my preparation for exams. On getting to my hostel,off campus, I couldn't test the full capability of the charger, as there was no light. On the next day at school, I plugged the "new charger" and I realized the phone was not charging as fast as I had expected. I ignored this and felt maybe it was the electricity current that was below par. Subsequently, I realised my phone was charging backwards. Trying to get off the reality that I may have procured a fake charger from a leading mobile outlet, I switched it off to allow it charge. This proved to be a fantasy, as the battery level refused to increase. I left the phone there for several hours and the story remained the same. I was advised by my friends to go back to SLOT and lodge my complaints. One of my school mates, who was a tech expert, said the charger was FAKE; that infinix don't manufacture their charger this way. After hours of hoping for a miracle, I proceeded to SLOT LIMITED outlet at Alaba International, metres away from LASU, where I procured the CHARGER from. I laid a complaint which was welcomed with hostility. I was directed from the cashier to a lady, whom I poured my heart to. The lady called the Infinix representative there and she confirmed that the CHARGER was FAKE, that INFINIX don't expose screws on their original Hot Note chargers. Instead of these slot representatives to calm things down and address me properly as a regular SLOT customer, they lost their cool and started shouting "no warranty on accessories". This offended my sensibilities as the point here is not about warranty but the fact that you sold a fake product to me at the price of an original and you showed no compassion.The lady who I was complaining to,suddenly walked out on me. Feeling angry and sad, I left the spot I was and I met with another slot staff whom i explained myself to. She showed some compassion on realizing I was a LASU student but other staffs instigated her and insisted I should not be attended to. Even the INFINIX representative that confirmed the charger to be FAKE,was asked not to interfere again. I surely had committed no crime. I felt cheated. Consequently, I realised it was some sort of gang up or conspiracy as some of the slot staffs appeared to have a skeleton in their cupboards. It was while I was contemplating on what to do: inform our ever gallant SUG President of the fraud or go to SLOT head office,that a fellow LASU student came in and told me to leave them. He said some SLOT STAFFS do buy fake products from outside and bring it to SLOT to sell as original. He also said so many people has fallen victim of such fraud.
As it stands now, have apparently lost or wasted a chunk of my monthly allowance in the midst of this economic hardship. Yes, it may just be #2,500 but a fraud is a fraud and I will try all I can to ensure justice and fairness.
I urge SLOT Authorities,as a matter of urgency,to look into this cankerworm, investigate it and bring in better credibility/authenticity to their folds.
To the phone lovers out there, be careful of what you buy. The fact that you are procuring it from a leading store,doesn't necessarily mean you can't be swindled. Ensure you collect stamped receipts and other pertinent documents for you may need it later. Shalom.

Pelumi writes from Lagos State University. 08160156636



NOTE: It's been resolved here https://www.nairaland.com/3044588/slot-phenomenal-response

The Charger

Slot Limited Alaba

Cc Lalasticlala Seun Ishilove

lol this is not news na......I laugh when people tell me slot does not sell fake......

We must put an end to this fraud lalasticlala

K

Thank God I don't patronise SLOT limited

This is common with accessories, their so called staffs, go outside and buy fake accesories and make it look like its original.so they can make illegal profit for themselves, if u notice most times, how u make payment for accesories is diff from how u make payment for a phone.
Once bought a fake ear pod at slot for 3k. It was obviously fake. But i had so much believe in them to not notice that the seal has been broken. I later bought the original for 2500 at microstation.

To get original accessories nowadays, is twice as difficult as getting fuel presently, because even these so called reputable stores compromise.

Their management should pls look into this.

dulux07:
This is common with accesories, their so called staffs, go outside and buy fake accesories and make it look like its original.so they can make illegal profit for themselves, if u notice most times, how u make payment for accesories is diff from how u make payment for a phone.
Once bought a fake ear pod at slot for 3k. It was obviously fake. But i had so much believe in them to notice that the seal has been broken. I later bought the original for 2500 at microstation.

To get original accesories nowadays, is twice as difficult as getting fuel presently.

Their management should pls look into this.

Slot is over-rated.....of course that is the good result of their massive Branding

AmbodOfLASU:
The Charger

this is so fake... Didn't you compare your old charger to this?

God know say if na me, I go become irate. they can't just cheat me like that. I bliv the op was soft with them. U for give them fire for fire.

designed by oraimo

lol

u should know oraimo is a Nigerian producer and just replicated the charger In a substandard form

OP I will suggest you test another charger on your phone. I have had similar issues before only to discover later that the problem is from the charging port of my phone.

Very bad.. There Customer service should also be look into... Even if it's 5 naira fraud is fraud... They jus scammed u....

Mehn, no need to look at that thing they sold to you twice, it's FAKE.
It's appalling how they ganged up against you for something this obvious.
On a normal day, such treatment could cost them their jobs. It's not how you treat a customer; they've got myopic and minute knowledge on how to run a business.
It's because of how calm you were that's one of the reasons you were shunned like that.
People Sue firms for stuffs smaller than this sef but our system is corrupt

Dont worry brother i feel the pain.... SLOT i beg no spoil ur name like LEKKI GARDEN OOOOOO ... Sharply call pelumi and do something first or else me self go tell ppple to avoid ur store that u sell fake product..... endtime store

slot....I am sorry to say, very bad people. so someone i know got a new phone, complete with the pack and everything from slot, ikeja mall, but could not register his bank acct on it, he didn't understand why till he visited his bank with his phone and was told the phone was already registered to another customer, hence he could not register his. Obviously it was not a brand new phone, just repackaged

Lordjazz:
OP I will suggest you test another charger on your phone. I have had similar issues before only to discover later that the problem is from the charging port of my phone.

Have tested other chargers with my phone and have tested the charger with other phones. It is beyond any reasonable doubt, that the Charger is not original. SLOT must rise up to the occasion.

Cc Lalasticlala we need this on the front page.

MENFASHIONCLUB:
My brother I feel sorry about ur predicament.

I would suggest you go for our BULLDOG branded Playbook Charger. It will charge any type of Android phone perfectly. The good thing is that we offer 1-month return-it-back guarantee.

Contact:
BULLDOG ELECTRICAL & TECHNOLOGY COMPANY(BETCOM)
08-185-738-371

How much and where is your store?

After reading this, I and my household are officially dead to SLOT
Barayi banza
Bloody rogues

Slot is a nonsense, overrated and useless store with very poor customer service. I have different experiences with them from Ife to Ilorin to Osogbo but I don't have the time to type stories now.

0rex:
Slot is a nonsense, overrated store with very poor customer service. I have different experiences with them from Ife to Ilorin to Osogbo but I don't have the time to type stories now.

Please share it briefly. Injustice somewhere, is a threat to justice everywhere.

Dat is where i bought my Samsung battery. It was fake. Imagine a whole Samsung battery in a small paper like box of matches. Battery dat supposed to be in a standard sealed and transparent strong plastic o. They now put it in a small pali like matches box.

Slot in particular is responsible for all these fraud not d staff.

Slot in particular is responsible for all these fraud not d staff. They sell d same memory card u can buy on d street with high price.

This should be on the front page pls.

AmbodOfLASU:
THE FRAUD IN SLOT LIMITED

My name is Pelumi,a student from the prestigious Lagos State University,Ojo. On the 6th of April,2016, I proceeded to Slot Limited,Alaba,to get a charger for my phone; INFINIX Hot Note Pro. I was told by a lady that the charger goes for 2,500naira. After testing it for some seconds, I was assured it was original and its going to serve me for a long time. I brought out my ATM and paid via the company's P.O.S. I returned back to school and continued my preparation for exams. On getting to my hostel,off campus, I couldn't test the full capability of the charger, as there was no light. On the next day at school, I plugged the "new charger" and I realized the phone was not charging as fast as I had expected. I ignored this and felt maybe it was the electricity current that was below par. Subsequently, I realised my phone was charging backwards. Trying to get off the reality that I may have procured a fake charger from a leading mobile outlet, I switched it off to allow it charge. This proved to be a fantasy, as the battery level refused to increase. I left the phone there for several hours and the story remained the same. I was advised by my friends to go back to SLOT and lodge my complaints. One of my school mates, who was a tech expert, said the charger was FAKE; that infinix don't manufacture their charger this way. After hours of hoping for a miracle, I proceeded to SLOT LIMITED outlet at Alaba International, metres away from LASU, where I procured the CHARGER from. I laid a complaint which was welcomed with hostility. I was directed from the cashier to a lady, whom I poured my heart to. The lady called the Infinix representative there and she confirmed that the CHARGER was FAKE, that INFINIX don't expose screws on their original Hot Note chargers. Instead of these slot representatives to calm things down and address me properly as a regular SLOT customer, they lost their cool and started shouting "no warranty on accessories". This offended my sensibilities as the point here is not about warranty but the fact that you sold a fake product to me at the price of an original and you showed no compassion.The lady who I was complaining to,suddenly walked out on me. Feeling angry and sad, I left the spot I was and I met with another slot staff whom i explained myself to. She showed some compassion on realizing I was a LASU student but other staffs instigated her and insisted I should not be attended to. Even the INFINIX representative that confirmed the charger to be FAKE,was asked not to interfere again. I surely had committed no crime. I felt cheated. Consequently, I realised it was some sort of gang up or conspiracy as some of the slot staffs appeared to have a skeleton in their cupboards. It was while I was contemplating on what to do: inform our ever gallant SUG President of the fraud or go to SLOT head office,that a fellow LASU student came in and told me to leave them. He said some SLOT STAFFS do buy fake products from outside and bring it to SLOT to sell as original. He also said so many people has fallen victim of such fraud.
As it stands now, have apparently lost or wasted a chunk of my monthly allowance in the midst of this economic hardship. Yes, it may just be #2,500 but a fraud is a fraud and I will try all I can to ensure justice and fairness.
I urge SLOT Authorities,as a matter of urgency,to look into this cankerworm, investigate it and bring in better credibility/authenticity to their folds.
To the phone lovers out there, be careful of what you buy. The fact that you are procuring it from a leading store,doesn't necessarily mean you can't be swindled. Ensure you collect stamped receipts and other pertinent documents for you may need it later. Shalom.

Pelumi writes from Lagos State University. 08160156636

Have u tried using a diff usb cord on d charger? Sometimes the hub will be fine but the cord will not. Just try d same charger with anoda cord.

This is the issue my Bro, I myself work at Yes Mobile Phones and Accessories (formally Slot). The thing is that no one is actually perfect, I note that they gave you only a print out of your ATM Card but no receipt. Well this is because the product the Lady sold to you does not belong to Slot but to her, but the very shameful thing they did was the way they addressed the Issue. Immediately the Lady should collect the charger from you to test on your phone and another phone but if there are still no changes she is ment to give you a refund or find a suitable charger of your taste.
At Yes Mobile we issue out receipts to customers excecpt if they don't not want it and which they can return before 7 working days(only for accessories)
Bro when ever you buy any thing always ask for your receipt because it does not matter if it works or not.

This is the issue my Bro, I myself work at Yes Mobile Phones and Accessories (formally Slot). The thing is that no one is actually perfect, I note that they gave you only a print out of your ATM Card but no receipt. Well this is because the product the Lady sold to you does not belong to Slot but to her, but the very shameful thing they did was the way they addressed the Issue. Immediately the Lady should collect the charger from you to test on your phone and another phone but if there are still no changes she is ment to give you a refund or find a suitable charger of your taste.
At Yes Mobile we issue out receipts to customers excecpt if they don't not want it and which they can return before 7 working days(only for accessories)
Bro when ever you buy any thing always ask for your receipt because it does not matter if it works or not.
#yesmobile