The mumu no even reply me again. I just free am... Awon wayrey!

Your question to Mtn whatsapp no is 2016 UTME question

amAZEing:
Just wakaing pass.

Guy try other networks and use your MTN line for receiving calls only.


Thank me later.

What happened to porting to another network?

How would a right thinking person in his right thinking mind think that only 5 numbers can serve millions of customers. Nigerians are so dumb.

this MTN guys re scam, I have been to there centre @ unilag road n the one @ ozone in sabo, in a span of 6 days, yet my sim isn't registered. to make matters worst, I was having difficulty recharging n I called d customer service, gave them the recharge serial no. n d lady recharged on her fone instead. wen I called bck, dey requested for d serial no. again n promised to get bck to me till date no news

Hmmm, that deduction of credit is absurd.
Now, It's almost impossible to stop an auto-renewal plan, either on their 131 or 21600 platform. MTN wouldn't want you to do that. :/ They just keep deducting customers' credits. Sadly, not even their opting out commands "OFF", "EXPIRE" would bail you out.


Apparently, this seems to be one of their strategic ways to paying their outstanding FG debt? You don't rob Peter to pay Paul.

their twitter handle is d best platform to contact them.they will attend to u as quick as possible. that is d platform I av been using for some time now.

their twitter handle is @mtn180

Thylord:
U never she sunshin.

Lol...you just reminded me of some place....Guy, you stay for Bayelsa? That's their usual kind of statements though.

op, if you can't reach them through direct voice call just make a public complaint on any of their social media handle, most especially, Twitter. This whatsapp scam is to prevent them from answering customers.
God forbid I use whatsapp talk to them.

EastGold:
I was really happy when I read on nairaland some weeks ago that MTN Nigeria has introduced whatsapp customer care service to attend to the complaints of their customers.

After reading through I decided to save one of the numbers +234903 - 300 - 0002. Earlier this week MTN in their usual manner made unwarranted deduction on my account, I noticed the deduction while preparing for work and I decided to make use of MTN Nigeria WhatsApp Care but to my greatest surprise, I was not attended to until after 72 hours.


My Qstn is: of what essence is the introduction of the platform?

they also did d same thing for me ....

Samabu07:


Lol...you just reminded me of some place....Guy, you stay for Bayelsa? That's their usual kind of statements though.

no o that you never she sunshin is the language that is use by those chinese and lebanese workers in nigeria company when work don hard machine day off day on at the same time the next tin they will tell you is my frd you never she sunshin.

zain network still d best they anser people within 10 minute bro./....... best network ever

Bro, he be like say fuel na #50 per litre for your area for leaving a call for good 72hr u really men business,

]Just wakaing pass.

Guy try other networks and use your MTN line for receiving calls only.


Thank me later.[/quote]


ON POINT!!!
U GO LIVE LONG!!!

This op whatsapp is the alien version...I cant even see the content in those screen shots

EastGold:
I was really happy when I read on nairaland some weeks ago that MTN Nigeria has introduced whatsapp customer care service to attend to the complaints of their customers.

After reading through I decided to save one of the numbers +234903 - 300 - 0002. Earlier this week MTN in their usual manner made unwarranted deduction on my account, I noticed the deduction while preparing for work and I decided to make use of MTN Nigeria WhatsApp Care but to my greatest surprise, I was not attended to until after 72 hours.


My Qstn is: of what essence is the introduction of the platform?

I always drop my complaint via Twitter, within 15minutes they reply. Presently, I follow them they follow me...so I dm them straight these days

Na so dem do me,I lay a complaints since 2weeks ago but I have not hear from them yet

I send them message since last week tuesday and up till now they have not reply me...

ikbnice:
you should have tried their twitter handle...response is in maximum of 10 minutes. Anybody who uses that can testify to the speedy response.

I beg to differ on this.
Up to 3 weeks now. Still no response. Even after a DM

Use *GLO* de best network for calls now

Good for u, my experience was no where good, after successfully deducting money for bbc plan the service is yet to be activated.

MTN what's app platform is just like its customer care help line.

Issues aren't addressed.

BTW is anyone still enjoying the MTN BBC plan cos after 1 month of subsribing to the service am not enjoying it.

I think the service has been scrapped by the network.

Caveat emptor.

Too poor,I tried it with simple request,yet no reply since

EastGold:
I was really happy when I read on nairaland some weeks ago that MTN Nigeria has introduced whatsapp customer care service to attend to the complaints of their customers.

After reading through I decided to save one of the numbers +234903 - 300 - 0002. Earlier this week MTN in their usual manner made unwarranted deduction on my account, I noticed the deduction while preparing for work and I decided to make use of MTN Nigeria WhatsApp Care but to my greatest surprise, I was not attended to until after 72 hours.


My Qstn is: of what essence is the introduction of the platform?

Sorry about that though but did you also think of it as being a conclusion from you out of impatience? I mean as the largest user base, what if over 20,000 customers also requested to be attended to within the same time frame out of the millions on the network?

And you know that the content of ur chat is not even visible to ascertain the reason behind ur claim.

Except maybe we are expecting them to hire a customer care agent per subscriber though as the only means of meeting up with our expectations

Kbs468:

Sorry about that though but did you also think of it as being a conclusion from you out of impatience? I mean as the largest user base, what if over 20,000 customers also requested to be attended to within the same time frame out of the millions on the network?

And you know that the content of ur chat is not even visible to ascertain the reason behind ur claim.

Except maybe we are expecting them to hire a customer care agent per subscriber though as the only means of meeting up with our expectations

Nigeria may never grow with people like you

EastGold:



Nigeria may never grow with people like you

Hahahahahaha. Brother, thank God you said 'may' and Not 'Will'.

That alone is the admission of the fact that humans are not God and neither is yourself.