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Nairaland Forum / Nairaland / General / Business / My Bad Experience with a branch of Access Bank (24833 Views)
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Re: My Bad Experience with a branch of Access Bank by 4stylz: 5:27pm On May 25, 2016 |
GtBank is worse; they sing " where is your atm" every time you try to withdraw across the counter.. If they want us to use internet all the time, why have a banking hall? They can as well close all branches and contact their customers via email 4 Likes 1 Share |
Re: My Bad Experience with a branch of Access Bank by freemanbubble: 5:27pm On May 25, 2016 |
oga manage your bank. all banks in nigeria are annoying. am talking from experience. even zenith is now worse. atm withdrawal for zenith is hell we are completely screwed in this country. banks are annoying network provider are a disgrace. they call and send unsolicited text message to defraud nigerians electricity is gab infact nigeria is the real hell fire christians preach about. then one pastor or christian go come still dey preach on how to avoid hell fire when he be say nigeria na the real hell fire 3 Likes |
Re: My Bad Experience with a branch of Access Bank by spicyuzo(m): 5:28pm On May 25, 2016 |
I respect access bank as they are dependable..... You probably had an encounter with a bunch of rude fellows...please don't desecrate the image of the bank... 4 Likes |
Re: My Bad Experience with a branch of Access Bank by GboyegaD(m): 5:28pm On May 25, 2016 |
ishaq062: Yet, many will claim that it is because most of the counter staffs are not well paid. We lack customer service however, you could have taken a step further to speak to the branch's head of operations about her staffs' attitude. There is no crime in choosing not to use your ATM card to withdraw and I guess the staff don't know they are in the bank because of customers. |
Re: My Bad Experience with a branch of Access Bank by MzDarocha(f): 5:29pm On May 25, 2016 |
Guess am indifferent about Access bank.... There Customer Service in Ogun State and Lagos is Wow... from the gate dey can greet u a million times " U welcome to Access bank" is what u keep hearing.... even the customer service is wow... Am always been welcomed with them pretty girls and their smiling faces.... My opinion thou.... U should try and mail them on ur complain.... Trust they would look into it.... My love for Access Bank dou 2 Likes |
Re: My Bad Experience with a branch of Access Bank by Nobody: 5:30pm On May 25, 2016 |
Come to Stanbic IBTC Bank already. We are always waiting to treat you right |
Re: My Bad Experience with a branch of Access Bank by 4stylz: 5:30pm On May 25, 2016 |
sobastical: What will happen if they pay them higher? They will beat up customers because most Nigerians reason with their bank account and not with their head..Nigerians are proud people my man |
Re: My Bad Experience with a branch of Access Bank by MzDarocha(f): 5:30pm On May 25, 2016 |
spicyuzo:I concur |
Re: My Bad Experience with a branch of Access Bank by GboyegaD(m): 5:31pm On May 25, 2016 |
sobastical: Are they forced by their employers to keep their jobs? If you don't like the pay, then take a walk out of the organization. It is not about pay, it is just sheer laziness and impoliteness by the staff of the bank. 2 Likes |
Re: My Bad Experience with a branch of Access Bank by adewumiopeyemi(m): 5:36pm On May 25, 2016 |
then why is he complaining.... Jambsupport: |
Re: My Bad Experience with a branch of Access Bank by keypad1: 5:37pm On May 25, 2016 |
ishaq062:my brother i know the first lady you talked about. She is very fat same with the other lady. The rude lady was rude to me too one time like that because i wanted to check my bank balance. She is fair in complexion. Access bank needs to sack her. I stay in karkuri. That lady is bad market for the bank. 2 Likes |
Re: My Bad Experience with a branch of Access Bank by doskie(m): 5:40pm On May 25, 2016 |
ishaq062:account balance determines their attitude. |
Re: My Bad Experience with a branch of Access Bank by rhymaholic: 5:42pm On May 25, 2016 |
Access bank is running a campaign on increasing the number of customers that use their atm and mobile app. All branches have a target to reach, that's why they are hoarding their withdrawal slip to coarse customers into getting an atm card and signing up on their mobile app, that was why she asked you the phone u were using when you refused to get the atm card. The Access bank I had a stint with don't joke with their customers, channel your complaint through the right source and it'd be treated asap. Sorry if you felt bad the way you were treated the bank. 3 Likes |
Re: My Bad Experience with a branch of Access Bank by Jambsupport(f): 5:43pm On May 25, 2016 |
adewumiopeyemi:Have you ever taken your last hope of getting money to the bank and you were disappointed? |
Re: My Bad Experience with a branch of Access Bank by Bugatie(m): 5:43pm On May 25, 2016 |
Adekorya: Will like to see them do pepper throwing festival 1 Like 1 Share |
Re: My Bad Experience with a branch of Access Bank by MrMcJay(m): 5:44pm On May 25, 2016 |
I opened a current account with Access Bank about three weeks ago and I am yet to get either an ATM or cheque book. I was told my references couldn't be verified (despite getting an Access account reference). I supplied another reference and the story is the same. The account is open to deposit, but closed to withdrawals and I put in something substantial in the account, but I don't have access to the funds. Tomorrow morning, I'll go to Access Bank and inform them that if my account is not operational by Friday, I'll write formally on Monday with my letterhead to close the account. Let them reply me and put their useless reasons in writing and I'll reference it as an example of when slothfulness costs you customers. |
Re: My Bad Experience with a branch of Access Bank by okuneddie(m): 5:54pm On May 25, 2016 |
AngelAhnie: which UBA is darling.....when we were serving if u know what corpers call them u go fear cos they always disappoint.....the even did few months ago sef |
Re: My Bad Experience with a branch of Access Bank by freeman67: 6:08pm On May 25, 2016 |
Omotayor123: I have had that experience countless time with many first Bank branches too... there will tell u that if you are not withdrawing more than 100k you should go and use the ATM even when customers have the right to use it or not and I have decided never to use their ATM again becos of an previous bad experiences. In fact In their Gwarimpa branch in Abuja at a period they were not even collecting deposits that is less than 100k cos they said there were renovating. No wonder GTB and upcoming Diamond Bank are getting populated by the day becos of their superb customer care. |
Re: My Bad Experience with a branch of Access Bank by mentorken05(m): 6:11pm On May 25, 2016 |
@op am not saying that you are lying or something but I think these things depends on firstly MOOD and secondly MANNER OF APPROACH. I stay in Barnawa kaduna south close to Danbo college so I use the said branch of Access bank for my transactions...infact I got a new ATM from the said branch last week and I didn't encounter what u listed above..they attended to me honourably so I think the bad day u had with them could be as a result of any of my points above.. 1 Like |
Re: My Bad Experience with a branch of Access Bank by Ajawuihevictor(m): 6:18pm On May 25, 2016 |
Their ATM service in Kano is next to terrible. I have complained to them severally about it but the problem persist, it hardly dispense cash. thank God my salary account is with GT now. Messed up Access Bank. |
Re: My Bad Experience with a branch of Access Bank by sobastical: 6:22pm On May 25, 2016 |
GboyegaD: You've made a point there sir, am just pointing out from a single angle but with your point sir I'd agree that some employees could have attitude issues too not minding how bad they are portraying the image of the coy they work with. This really need to be addressed as it really goes a long way and play a vital role on the company's integrity |
Re: My Bad Experience with a branch of Access Bank by ogbo17: 6:23pm On May 25, 2016 |
Come to Skye Bank |
Re: My Bad Experience with a branch of Access Bank by Nobody: 6:27pm On May 25, 2016 |
ishaq062:Wirhdrawal slip, you re requesting over the counter in 2016? I can't remember how it looks like. You.are not able to answer their question, where is your ATM Wise up! better is.10.solid clients than 40 customers |
Re: My Bad Experience with a branch of Access Bank by sobastical: 6:28pm On May 25, 2016 |
4stylz: Beat up ke? hehehe. .. well not all are proud sir, at least I can speak for myself |
Re: My Bad Experience with a branch of Access Bank by 4stylz: 6:41pm On May 25, 2016 |
sobastical: Not all but most of you guys behave as if you own the bank ,always talking to customers anyhow especially the girls wen we know the peanut they take home monthly. I told one sometime that they are alot of people waiting for her job if she's tired of it. She kept quite. 2 Likes 1 Share |
Re: My Bad Experience with a branch of Access Bank by nnaemeka817(m): 6:41pm On May 25, 2016 |
ishaq062:The worst bank so far. I only use it when I don't have any other alternative |
Re: My Bad Experience with a branch of Access Bank by olayiwolaay(m): 6:47pm On May 25, 2016 |
I am not in support of the treatment you recieved from them but I believe they want your subsequent transactions to be convenient for you by enrolling you on mobile banking...like my bank now, you can withdraw without ATM card, you think it is a lie?, message me... |
Re: My Bad Experience with a branch of Access Bank by Nobody: 6:48pm On May 25, 2016 |
nnaemeka817: I totally agree! I went there ones to make an enquiry, it was as if I was add more to their life sorrow. They were so bitter and rude. I wonder why people still use that bank |
Re: My Bad Experience with a branch of Access Bank by greggng: 6:51pm On May 25, 2016 |
This rubish can never happen in my bank. That's why is called zenith bank the ultimate bank. My brother port to zenith bank for ur peace of mind. There staff are highly motivated and the end result is costomer satisfaction which in turn results to greater profit |
Re: My Bad Experience with a branch of Access Bank by jazinogold(m): 6:56pm On May 25, 2016 |
Op I can assure you this can't happen in my bank, WEMA they are outstanding and keep delivering a memorable service experience to their customers. 1 Like |
Re: My Bad Experience with a branch of Access Bank by phrankjay: 6:57pm On May 25, 2016 |
for real! i finally see someone still banking with Access bank...oh yeah you finally left . be free |
Re: My Bad Experience with a branch of Access Bank by Nobody: 7:00pm On May 25, 2016 |
how were you dressed? how did you present yourself? 1 Like |
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