good day, i tried to transfer data from my sister's phone to mine but it didn't go, can you kindly put me through the process?

alterswerve:


me too o my brother. me too.
I'm annoyed at myself for switching to the pulse thing now and I'm afraid of subscribing for the nightplan thing.

Its so unfortunate.

The solution is always subscribe after 12 midnight, it doesn't fail.

I subscribed for mtn 1.5G monthly plan. the message I get when checking my balance is that it will expire on the 14th of June. right now, I haven't been able to do anything since the 4th. am still getting same expiring date but its like it already expired. I still have over 800mb left. what could be wrong?

Deeni131:


The solution is always subscribe after 12 midnight, it doesn't fail.

Really? Thanks man! You have two brains!

@JideSM,
Good evening, I subscribed for the #2000 for 3.75GB bundle May 11and I've been unable to browse for about a week now. All my phone settings are intact and I have about 1.2gb left. My number is 08069667246.
Thanks in anticipation.

mr jidesm goodday. pls i dont like what mtn is doing to me. its not fair. for over 3weeks now i cant borrow credit.. sometimes i maybe stranded at night hence decide to borrow. but it keeps telling me am ineligable. i havnt loaded upto 500 naira this month bla bla bla .. this month alone i have loaded over 3000 naira plus worth of airtime . so why am i still unable to borrow.. today i loaded and so on. i even borrowed last month and paid back the next day. its anoying. pls help me out 08163245448 . thanks cc jidesm jidesm

lapulgaatomica:
good day, i tried to transfer data from my sister's phone to mine but it didn't go, can you kindly put me through the process?

I am so sorry for the inconvenience. Kindly note the service is not available.

Deeni131:



The solution is always subscribe after 12 midnight, it doesn't fail.

brother it fails oooooo
They are using that to decieve pple....


Thief's

MTN HAS FAILED!!!!

You guys shld continue stealing from pple till all your customers are gone..



MEANWHILE you guys shld know that you have failed at ONITSHA..
You pple can't b decieving us like that...




and for stealing my #209 in d name of night plan you pple said dat am nt eligible for.
UNA WELL DONE!!
THIEFS WILL CONTINUE TO STEAL!!

superfelix:
Hello @JideSM... Pls help me to check this number: 08132178969 ..If there are no existing subscription.. If there is, Kindly cancel all for me... Thanks

brother don't b annoyed.
You are jxt one of d numerous pple MTN steal from

They won't reply you
better change to another ntwrk

spartanobad:
brother don't b annoyed. You are jxt one of d numerous pple MTN steal from
They won't reply you better change to another ntwrk

Lol... thanks bro

MTN has been deducting my airtime for a service I never, I repeat, I NEVER subscribed to! Who caller feel don epp? MTN na big thief! Can someone please tell me how the devil I got subscribed to this bleepin' service?! I need to bleep my way outta this bleepin' service called caller feel. Someone should please epp me

oweniwe:


You are indirectly saying the N25 night bundle has been stopped ... Isokai...

But its criminal for mtn to deduct money for services it knows it will not provide ... The reason why are so blatant with such frauds is because they know nobody will sue them...

But I tell you one day, bush meat will catch hunter.

Thief people.

Bush meat will catch hunter
Hehehe....
Funny dude

Lilinnanyelugo:
good evening, please help me cancel the Facebook subscriptions on this number 08104700824. thanks

The service has been deactivated as requested. Thank you

SirDavico:
MTN has been deducting my airtime for a service I never, I repeat, I NEVER subscribed to! Who caller feel don epp? MTN na big thief! Can someone please tell me how the devil I got subscribed to this bleepin' service?! I need to bleep my way outta this bleepin' service called caller feel. Someone should please epp me

The Callerfeel service allows you express yourself through short messages that will appear on your callers phone screen when they call your line. It can be however be deactivated by sending STOP to 50016. Thank you

Youngetskilz23:
mr jidesm goodday. pls i dont like what mtn is doing to me. its not fair. for over 3weeks now i cant borrow credit.. sometimes i maybe stranded at night hence decide to borrow. but it keeps telling me am ineligable. i havnt loaded upto 500 naira this month bla bla bla .. this month alone i have loaded over 3000 naira plus worth of airtime . so why am i still unable to borrow.. today i loaded and so on. i even borrowed last month and paid back the next day. its anoying. pls help me out 08163245448 . thanks cc jidesm jidesm

Hello Youngetskilz23, so sorry for the inconvenience. The Xtratime service has eligibility criteria such as:
SIM must be prepaid and registered, account balance must be between N0 and N12, monthly recharge frequency and average monthly spend will be considered and you must have paid up any previous XtraTime request and the charges associated thereto. Thank you

JideSM:

The Callerfeel service allows you express yourself through short messages that will appear on your callers phone screen when they call your line. It can be however be deactivated by sending STOP to 50016. Thank you

Wow. All done. Thanks.

JideSM:

Thank you

cc: JideSm
@Jidesm Pls help me out.
I did mtn 100# for 30mb a day play on 7/06/16 on 8/06/16 i receive an auto renewal
successfully and my money deducted.
I call customer care to stop the auto renewal
incase of time, discover that de data that was
auto renew is gone and my money not
refunded, i re-call customer care the today me the machine to do is not available Pls help out
i want my data return or money refunded

de number is 08164190772

Am very annoyed as I type this, I have more than 20 naira credit in my phone. I tried to check my BVN several times but it kept saying bad connection. I checked my credit to see it has all gone. my number 08038241982

JideSM:


Hello SonicGlows, so sorry for the inconvenience. I will appreciate if you can send your mobile number via PM to enable me assist. Cheers

Thanks a whole lot,message has been received.

@Jide

I went to MTN office and it was resolved. I can browse now.

Thanks

VULCAN:
Mr. Jide,

Thanks for the help you render here.
I was formerly on the (102) Night/Day plan of 4.5Gb

On the 10th May I switched over to the 3.5Gb plan as the former one was cancelled by MTN

I have used it up till May 30/31 when I discovered I could no longer browse.

Have gone to two of your MTN centres since then and I have not met anyone with the capacity to solve the problem. Perhaps you can do so.

I have 7.8 GB expiring on June 9.

Pls help me. I will PM my no.

@JideSM, Pls I want you to clarify something for me....in MTN Ilorin outlet, a welcome back is charged at #550 and you will be given a recharge card of #400 along with the welcome back Sim but that isn't the case (welcome back Sim but no recharge card) in their Surulere Outlet in Lagos despite them charging same price.

Idboyostic:
@JideSM, Pls I want you to clarify something for me....in MTN Ilorin outlet, a welcome back is charged at #550 and you will be given a recharge card of #400 along with the welcome back Sim but that isn't the case (welcome back Sim but no recharge card) in their Surulere Outlet in Lagos despite them charging same price.

I apologize for the inconvenience you experienced, you might need to visit the outlet and request for your N400 airtime and if not granted, you can forward the address of the Surulere outlet for further assistance. Please ensure you visit if you are close to it before contacting again.

Sixtustony:
Am very annoyed as I type this, I have more than 20 naira credit in my phone. I tried to check my BVN several times but it kept saying bad connection. I checked my credit to see it has all gone. my number 08038241982

Hi, sorry you have to experience this, however, note that each of the code you dialed attracts charges of N20 each, the reason for the deduction. Thank you.

LordEmperoris1:

cc: JideSm
@Jidesm Pls help me out.
I did mtn 100# for 30mb a day play on 7/06/16 on 8/06/16 i receive an auto renewal
successfully and my money deducted.
I call customer care to stop the auto renewal
incase of time, discover that de data that was
auto renew is gone and my money not
refunded, i re-call customer care the today me the machine to do is not available Pls help out
i want my data return or money refunded

de number is 08164190772

Hi, I understand this situation is not a pleasant one, so sorry, proper checks revealed your data bundle has expired and auto renewal deactivated to avoid further deductions. Cheers.

I have been receiving SMS that I purchased Timwe, which I don't subscribe. Please unsubscribe me from this. my number 08149996065

JideSM I'm writing to enquire about what MTN has done to the pay N50 get N150 offer.
I used to activate and check the balance with *142# but now when I dial that code, it's a different thing I see altogether.
I can understand that the service is still active but I'm lost as to how activate and check balance since MTN seems to be moving everything from one place to another everyday. Pls, help me with info on how to activate and check balance of the "Pay N50 get N150 plan" which was formerly on *142#.
Thank you.

COME AND GIMME MTN CHEAT NOW SHEYBI YOU ARE WORKING IN THE COSTUMER CARE

morning jidesm, my credit getting deducted everyday. Kindly unsubscibe my no for me. Thanks 08103286628

JideSM:


Hi, sorry you have to experience this, however, note that each of the code you dialed attracts charges of N20 each, the reason for the deduction. Thank you.

so why can't I get my bvn then.

JideSM:
Sorry for the inconvenience you may have experienced because of this. Please confirm if you activated a free BES data bundle on your line to aid further investigation and resolution.

Apparently, I have been scammed of 4.9gb worth of data seeing as Mr JideSM has no plan or time to work on my case.

it's over three weeks aiidy, so I can say I'm not exactly as pained. I seriously do not blame the brazen and blatant misconducts and irregularities of mtn. I blame the government.

Y'all keep at it.

tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!

Why does my data finish too fast?