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Nairaland Forum / Nairaland / General / Jobs/Vacancies / English/french Customer Care Irokotv (1236 Views)
Bethel School Ajah: English,french,yoruba,general Subjts"we Need You" / Apply For Ongoing Irokotv Recruitment 2017 / Customer Care Agent Urgently Needed (2) (3) (4)
English/french Customer Care Irokotv by Jobsdome: 3:35pm On Jun 16, 2016 |
English/French Customer Support Hero iROKOTV TEAM MISSION STATEMENT To provide excellent customer service by communicating with our customers professionally and respectfully. To pay rapt attention to details, investigating and interpreting issues, to purpose of quick resolution. To convey information clearly, confidently, and politely. POSITION SUMMARY To provide our French-speaking customers with excellent customer service in French. DUTIES & RESPONSIBILITIES Responding to all incoming live-chat, email, and/or social media inquiries for iROKO+ customers Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution Bringing any relevant issues to line manager’s attention immediately Consistently staying up-to- date with new iROKO+ products/services Providing weekly reports on customer feedback to management Converting potential customers by answering product/service questions, suggesting information about subscription plans, payment options and devices. Reviewing and making changes to customer accounts where necessary Method of Application Apply Here |
Re: English/french Customer Care Irokotv by Jobsdome: 5:23am On Jun 17, 2016 |
open |
Re: English/french Customer Care Irokotv by Jobsdome: 6:52am On Jun 21, 2016 |
Jobsdome: |
Re: English/french Customer Care Irokotv by Jobsdome: 7:21am On Jun 22, 2016 |
Still on |
Re: English/french Customer Care Irokotv by Jobsdome: 6:59am On Jun 23, 2016 |
Apply Today |
Re: English/french Customer Care Irokotv by Jobsdome: 7:38am On Jun 25, 2016 |
Jobsdome: |
Re: English/french Customer Care Irokotv by Jobsdome: 9:18am On Jun 27, 2016 |
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Re: English/french Customer Care Irokotv by Jobsdome: 9:31am On Jun 30, 2016 |
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