Ameboperoo:

They've moved to gotv

No wonder thank u

,

madeinnigeria:
Can startimes antenna be fix in the same direction as gotv

yes

must I use starsat lnb before d signal can be stable or what because I've track d signal but star channels aren't showing except fox and others.

Please guys, I use StarSat HD decoder but my decoder pin is locked out after trying numerous 0000 1234 123456 00000 000000 please help

nairalandbuzz:
Please guys, I use StarSat HD decoder but my decoder pin is locked out after trying numerous 0000 1234 123456 00000 000000 please help

call customer care 094618888

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Please, I change my startimes password a long time ago in order to lock some channels for parental control. but I later deactivated it. but now activated today to lock certain channels but I have forgotten the password. how do I recover my startimes decoder password?

sanctuaryjames:
Please, I change my startimes password a long time ago in order to lock some channels for parental control. but I later deactivated it. but now activated today to lock certain channels but I have forgotten the password. how do I recover my startimes decoder password?

Call this number 08092098888

sanctuaryjames:
Please, I change my startimes password a long time ago in order to lock some channels for parental control. but I later deactivated it. but now activated today to lock certain channels but I have forgotten the password. how do I recover my startimes decoder password?

Call customer care line

I have a problem with my Startimes decoder. I use the new model that was introduced months ago
Recently, I have lost signal on my decoder. 0% for all channels. I stay in Surulere and our signal strength is very good, even when I take the decoder to the Startimes Office in Surulere, signal is good. However, when I come back home, there is no signal
I have moved my antenna three times and it is really high in the sky.
I don't understand how signal will just vanish from the decoder.
Do I get a booster?

Change the antenna

please what the frequency and symbol rate for starsat, Astra 2f, Eutelsat 16a and Eutelsat 9e.

Kindly drop all your startimes issues. I will try my best to resolve it as soon as possible. For those in Abeokuta, you can add me on wassap 08060385578. Moderators do the needful.

Sllime:
Kindly drop all your startimes issues. I will try my best to resolve it as soon as possible. For those in Abeokuta, you can add me on wassap 08060385578. Moderators do the needful.

I'm not getting signals any more, I have used the same set for more than 2 years now, it just decide "no signal" despite all my attempts at re-positioning the antenna

pls help

Sllime:
Kindly drop all your startimes issues. I will try my best to resolve it as soon as possible. For those in Abeokuta, you can add me on wassap 08060385578. Moderators do the needful.

Good day bro, I suscribed for my Startimes bouquet and i keep having 'No signal issue'. please i need your help, what can i do?

2baga:


I'm not getting signals any more, I have used the same set for more than 2 years now, it just decide "no signal" despite all my attempts at re-positioning the antenna

pls help

Sir, please what is your location.You said two years, did you recently relocated? Secondly, confirm if startimes is working there well. If yes, confirm the type of antennae your neighbours are using, some low land areas and locations far away from the transmitter need the external Yaggi antennae to work. So if you have d indoor antennae, consider getting an external antennae. If however, you have an external antennae, kindly identify where NTA is in your area. Startimes transmitters are always mounted in NTA stations. Position your antennae towards the direction of NTA for best reception. Then do the following:

a. Press menu on your remote
b. Scoll down to system setting
c. Go to Channel status and press ok
d. Displayed on the channel status is your signal strength and quality.
e. Send someone to gradually tilt the antennae outside till both strength and quality has attained atleast 80%. Then stop.

If you have done this and no changes, kindly get back to me for the next directive on what to do.

gbaskiboy:
Good day bro, I suscribed for my Startimes bouquet and i keep having 'No signal issue'. please i need your help, what can i do?

Try the solution above and get back to me

gbaskiboy:
Good day bro, I suscribed for my Startimes bouquet and i keep having 'No signal issue'. please i need your help, what can i do?

Kindly follow the steps above and get bak to me

Anyone know how I can scanned my startimes decoder to get orisun. I recharge today and it does nt have Orisun on it. Please help me out

bakbayus:
Anyone know how I can scanned my startimes decoder to get orisun. I recharge today and it does nt have Orisun on it. Please help me out

Kindly press Menu on your remote.
Scroll down to system settings and press ok on your remote
Go to Channel search. Select automatic search.

After the search, yoir channels should be restored including Orisun. Thanks

Please i help,my startimes is displaying"SMART CARD ERROR!"

Please help, while watching a program on startimes, i just saw a display on my screen" Attention smart card error! Please insert smart card correctly!". I've remove the smart card and inserted again (because it was correctly inserted before) but still no signal. Its still displaying Smartcard error!!. Help please.

eddyroyal:
Please help, while watching a program on startimes, i just saw a display on my screen" Attention smart card error! Please insert smart card correctly!". I've remove the smart card and inserted again (because it was correctly inserted before) but still no signal. Its still displaying Smartcard error!!. Help please.

I would like to know the kind of decoder you are having. It would have made it easier for me to know the direction of your smartcard. Nevertheless, kindly read the directive at the smartcard port to know where the metallic chip on your card is suppose to face. Kindly note that the card is inserted in a way that the mettalic chip should go in first.

Follow the following troubleshooting guide:
1. Remove the smartcard entirely from the decoder.
2. Blow strong dry air into dat smartcard port to clear the dust possibly blocking the smartcard reader. Make sure your spit dont enter ooo.
3. Use clean dry cloth to gently wipe the metallic chip on the smart card.
4. Check the direction your smartcard is suppose to facein the smartcard port on the decoder. Example In Startimes T2 decoders the chip faces down. In this instance, turn d decoder and hit the buttocks ..do that gently so you dont break something inside. This will push the smartcard reader inside a bit up so it can make proper contact with the mettalic chip in the smart card when inserted. Do the exact opposite if your smartcard faces up.
5. Just ontop of your smartcard directly opposite the mettalic chip, tear out small masking tape of about 2-3cm and place there to create a little bit of presure inside the decoder to ensure the mettalic chip presses well against the smart card reader. Use just a line of masking tape and not more that the measurment given.
6. Gentle insert smartcard and the reboot the decoder. The decoder should be fine.

However, if the problem persist after you have done this, then your decoder or smartcard could be faulty. Visit the nearest Startimes office for a possible swap. The swop comes with a charge if the decoder is more than a year.

If any of the step is not clear to you. You can call the number i dropped earlier. Thanks.

How much is new start time 1m dish and how do I get it in lugbe abuja

excellence44:
How much is new start time 1m dish and how do I get it in lugbe abuja

I cannot fix the price for you since you are not buying the complete package. Hence, the price will vary from one dealer to another. However, if you getting directly from the office, you buy within the range of 3,000 to 3,500. I am not familiar with your vicinity. Kindly contact startimes Call center and you will be given the office address closest to you.....014618888, 094618888.

Hope this helps you.

Sllime:


I cannot fix the price for you since you are not buying the complete package. Hence, the price will vary from one dealer to another. However, if you getting directly from the office, you buy within the range of 3,000 to 3,500. I am not familiar with your vicinity. Kindly contact startimes Call center and you will be given the office address closest to you.....014618888, 094618888.

Hope this helps you.

gratitude sir.

Please, I Would Like To Know If Startimes Have Good Signals In Ogun State... Also, Can You Tell Me More On The Startimes Combo Decoder?

Dreamswayne:
Please, I Would Like To Know If Startimes Have Good Signals In Ogun State... Also, Can You Tell Me More On The Startimes Combo Decoder?

It would have been easier if you mentioned your location sir. I will like to paint a clearer picture for you. Startimes have DTT and DTH technologies. The DTT technology is the terrestrial technology which makes use of antennae. This means that there must be a functional transmitter to work fully. However, DTH decoder uses dish and picks signal directly from space. So location do not affect it, it works anywhere. Startimes Gemini Combo is an example of a DTH decoder.

Gemini combo decoder is a brand new innovation from startimes, this decoder can use both or either dish and antennae. Its a blend of DTH and DTT that delivers all customers entertainment fantacies.
Features include:
1. Advanced HD picture quality
2. Exciting user friendly interface Stronger signal reception
3. Flexibility with antennae or dish Support
4. Hardware Decoding of HEVC at 1080p60
5. Simple Remote Control
5. Integrated Electronic programme guide
5. Automatic software upgrade

The box contains:
1. Startimes Gemini
2.Remote control
3.AAA batteries
4.External AC/DC power adaptor with surge protection
5.RCA extension cable
6. Quick guide

The paxkage comes with a month free subscription worth 3,600 and the decoder has a year guaranty.

I Stay In Itele, Ogun State... i.e After Lafenwa Area... Pls How Much Does The Gemini Combo Decoder Cost?? Also, Is There A Startimes HD Decoder That Dosen't Use Dish??

I Stay In Itele, Ogun State... i.e After Lafenwa Area... Pls How Much Does The Gemini Combo Decoder Cost?? Also, Is There A Startimes HD Decoder That Dosen't Use Dish?? I Can't Even Find Any Startimes Office Here So Am Scared Of Buying It And Not Recieve Good Signals...

Dreamswayne:
I Stay In Itele, Ogun State... i.e After Lafenwa Area... Pls How Much Does The Gemini Combo Decoder Cost?? Also, Is There A Startimes HD Decoder That Dosen't Use Dish?? I Can't Even Find Any Startimes Office Here So Am Scared Of Buying It And Not Recieve Good Signals...

I will try to find out if there is a dealer around your area. But the office i operate is located in Abeokuta, Kuto to be precise. Gemini complete decoder and dish is 9,900. If you want to buy it without the dish, it is 6,900. Yes, as i said earlier the startimes Gemini can use either a dish or an external Yaggi antennae.