Chrisokey2:
De status stated completed yet dere no data in de above numbers, I even on de phone mobile data to see if dere will be magic yet nothing happen...
U people should better fix ur system in other and stop spoiling ur image{ClubKonnect}...

gbotemicomm:
clubkonect sales rep are the one spoiling the company image.imagine I bought card of 400naira and it shows green completed but I didn't receive any airtime.clubkonnect I advice u to employ able hand.

bimbor:
Una no get mobile bank app? Who buys credit from reseller in 2016??

Chrisokey2:

Dat's what you guys normally said,am also a member in ClubKonnect but recently I start experiencing such.When u people will nw mark a transaction completed deal yet u guys won't deliver after deducting money from de wallet...Even when I try to reach guys via WhatsApp or call to lay my complain, u people will keep saying u are working on it to the resolve issue... u people keep resolving de issue aday,2days,3days,4,5,6,1week,2weeks,even till nw u guys are still working on it while my money is still missing yet u people didn't serve me de data I purchased for...

Is dat not what we call STEALING by trick.......

nizebubby:
I have been buying clubkonnect data for 1 year now.i gat no issues with dem.follow instructions properly or u fail exam

Chrisokey2:

Dat's what I also thought of , because de way de attend to we their customers on WhatsApp is quite different from dat of the call..
so am suspecting de ClubKonnect sales rep too.they knows too much about all dis STEALING dat is happening right now in their company

gbotemicomm:
clubkonect sales rep are the one spoiling the company image.imagine I bought card of 400naira and it shows green completed but I didn't receive any airtime.clubkonnect I advice u to employ able hand.

clubkonnect:


Hello Chris Okey
As u said u started experience it recently which means it was probably due to network issues

And also I believe ur issue is with etisalat sme data share Cos it is done manually unlike every other service that are fully automated. So it is prone to error. Alternative u can buy our etisalat data direct which is fully automated and delivers instantly

Provide details of d transact here so we can resolve or offer u a refund

i thinks is most unfair to say we are stealing from you by trick cos when i checked your account with us, we have successfully processed over 250 transaction successfully for you. seee screen shot of your account below

your screen shot also show that you still made a made a deposit of 2,000 naira to our firstbank a few days ago specifically on 30-nov-2016 and you have purchase mtn and etisalat data consecutively on the 1st,2nd, 3rd and even today 4th of december 2016 yet you say we are stealing from you. i find that really absurd. you account check also show you have made a total deposit of over 100,000 naira to your wallet in bit payment of 1,000, 2,500 and somtimes 5,000 naira since you joined us a few moths ago. if truley we are stealing from u, will you have made such deposit?

we appreciate positive criticize but making accusation of us stealing from you without proof is somthing else. if u have an issue just let us know and resolve it as i said aside etsalat sme data which is done manully and prone to error, have u had other issues with us?

like u said here ******{ we appreciate positive criticize but making
accusation of us stealing from you without proof is
somthing else. if u have an issue just let us know
and resolve it as i said aside etsalat sme data
which is done manully and prone to error, have u
had other issues with us? }****
U mean nothing can be done since my issues were on etisalat data....
which means I should just forget my hard earned #600 + #350 = #950 just like dat even after providing my prove........no problem i can forget about it, but all am saying is for u people to improve dis etisalat system of a thing

Clubkonnect team

clubkonnect:


we never said you should forget your money, we only said etisalat sme data is prone to error because is done manually, but if u do not get your data we definitely will resolve it.

We just contacted etisalat on the two issue you raised and was told that the mobile number 08095478255 actually received 1GB from our sponsor number. If the line belongs to a customer ask them to dial *229*9# to confirm their balance.

but the second mobile number 09090470118 did not receive the data due to network issues but we have resent the 500MB data to that line.
the client can confirm by dialing *229*9#

Even after falsely accusing us of stealing from you with trick, it turns out that one of the numbers actually received data from us
we have no issues with u criticizing us but you could have done so without saying that we are stealing from you.

Aside the two cases u presented, you have done over 250 transactions with us, did u face issues with them too? let us know

clubkonnect team

clubkonnect:


Thank you so much. We process over two thousand transactions daily. We also know issues arises with payment to bank account without following the instruction on our website.we try as much as we can to resolve this issues.....

We advice client to pay with their unique phone number used to register on our website or CK ID which is unique to them alone or best option is use ATm which is automated and does not involve human intervention.

Thank you for your patronage.

clubkonnect:


Hello Chris Okey
As u said u started experience it recently which means it was probably due to network issues


i thinks is most unfair to say we are stealing from you by trick cos when i checked your account with us, we have successfully processed over 250 transaction

we appreciate positive criticize but making accusation of us stealing from you without proof is somthing else. if u have an issue just let us know and resolve it as i said aside etsalat sme data which is


Clubkonnect team

Freetech:


I bought mtn 500mb from you since 7Nov 2017, not yet delivered up till today. Please what do you call this type of behaviour in biz if not stealing by trick. You use not delivery of the data to get back to your account 2gb data on my line that got expired in the process.

Whatsapp, text and call not answered.