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Nairaland Forum / Science/Technology / Computers / My Laptop Is Not Detecting Phones, Help. (2569 Views)
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My Laptop Is Not Detecting Phones, Help. by Explorers(m): 4:34pm On Dec 08, 2016 |
Its just 5 months old, the problem started about two weeks ago, ive searched the internet, read a lot, tried suggestions, done the developer's option, debugging, uninstalled&reinstalled usb controllers, connected lots of phones but no way. When i touch PTP, it will work. Only MTP that's causing issue. Help! Thanks
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Re: My Laptop Is Not Detecting Phones, Help. by klassykute(m): 4:45pm On Dec 08, 2016 |
it shows .. its at d last list and it does not look like a folder it looks like a program data close to where u open ur cd rom .. |
Re: My Laptop Is Not Detecting Phones, Help. by Edwinmason(m): 4:49pm On Dec 08, 2016 |
try consulting someone who knows about laptop repairs, they might be of help |
Re: My Laptop Is Not Detecting Phones, Help. by Explorers(m): 5:04pm On Dec 08, 2016 |
Edwinmason: Tanx. |
Re: My Laptop Is Not Detecting Phones, Help. by hahn(m): 5:09pm On Dec 08, 2016 |
Explorers: Make sure you take it to the brand's accredited repair shop. What brand is the lappy and are you in Lag? |
Re: My Laptop Is Not Detecting Phones, Help. by Explorers(m): 5:21pm On Dec 08, 2016 |
hahn: Lenovo, Ondo. |
Re: My Laptop Is Not Detecting Phones, Help. by hahn(m): 5:25pm On Dec 08, 2016 |
Explorers: Take it back to where you bought it so they can direct you to professionals I use HP sha |
Re: My Laptop Is Not Detecting Phones, Help. by rawdpiper(m): 5:42pm On Dec 08, 2016 |
Explorers: computerboy pls assist dis guy..... don't worry explorers ive mentioned the person that ill assist u |
Re: My Laptop Is Not Detecting Phones, Help. by computerboy: 6:29pm On Dec 08, 2016 |
Explorers: From all you've said it's not from your phone neither is the usb port faulty. Suspects 1. Usb cable (some only charges phone but can transfer files so try changing cable) 2. Drivers (This rarely happen if you're on windows 8 and above though) 3. Maybe it's already showing but you're just waiting for it to prompt the usual pop up (Just Plug your phone and open file manager, scroll down and check under media cos It won't appear under removable drives) If all fail then seek professional help. Stuffs like this are easier if the system is present |
Re: My Laptop Is Not Detecting Phones, Help. by Explorers(m): 6:43pm On Dec 08, 2016 |
computerboy: Ok, thanks. |
Re: My Laptop Is Not Detecting Phones, Help. by Alfred200825(m): 6:53pm On Dec 08, 2016 |
Explorers: It either your USB root hub was turned off or your USB legacy drivers are outdated. |
Re: My Laptop Is Not Detecting Phones, Help. by rottenPussy: 7:43pm On Dec 08, 2016 |
Just restore your system or go to your device manager while your phone is plugged in, then locate the phone's driver and update it. It that does not work, you may have to do an automatic system Update or get an iso to upgrade your windows at startup. If you are more of a basic user than and operator, then I suggest you see a technician if the former is unable to fix it. |
Re: My Laptop Is Not Detecting Phones, Help. by daamazing(m): 8:42pm On Dec 08, 2016 |
explorers just try using a different USB cable |
Re: My Laptop Is Not Detecting Phones, Help. by Ishilove: 9:13pm On Dec 08, 2016 |
rottenPussy:Hian |
Re: My Laptop Is Not Detecting Phones, Help. by kingsilly(m): 10:05pm On Dec 08, 2016 |
Or just get an iPhone and use ITunes |
Re: My Laptop Is Not Detecting Phones, Help. by swagifted(m): 6:28am On Dec 09, 2016 |
Explorers:i think we use same device, and i'v encountered such problems before, try change USB, If e no work.. If ur struggle is copying files,.. Go wireless (xender, sharit).. For months i'v not used my usb to send files across PC-Android (and vice versa) . I only use usb wen i want to charge my phone.. |
Re: My Laptop Is Not Detecting Phones, Help. by Explorers(m): 6:41am On Dec 09, 2016 |
swagifted: ok, will try that. Thanks. |
Re: My Laptop Is Not Detecting Phones, Help. by rottenPussy: 7:43am On Dec 09, 2016 |
Ishilove: |
Re: My Laptop Is Not Detecting Phones, Help. by DeLioncourt: 11:31am On Dec 09, 2016 |
Possible solution. Connect your phone to your computer. 1. Open start menu and search for device manager 2. Look through the list for "portable devices"... if it is the problem, you should see a yellow caution triangle beside your phone's name. 3. Right-click on the device name and select update driver software. 4. A dialog box shud pop up. Select browse my computer for driver software 5. Another screen shud appear. Here, select let me pick from a list of device drivers on my computer 6. On the next screen, you should see a possible list of options...look for MTP USB device 7. Select it and click next. It will reinstall and your computer will detect the device. Hope this helps. 10 Likes 8 Shares |
Re: My Laptop Is Not Detecting Phones, Help. by Explorers(m): 11:49am On Dec 09, 2016 |
DeLioncourt: Yes, thanks. Its working. 4 Likes 3 Shares |
Re: My Laptop Is Not Detecting Phones, Help. by blessedvisky(m): 4:05pm On Dec 09, 2016 |
Your laptop has become proud, just like NL Mods |
Re: My Laptop Is Not Detecting Phones, Help. by pamcode(m): 4:10pm On Dec 09, 2016 |
Did you update your laptop to windows 10 |
Re: My Laptop Is Not Detecting Phones, Help. by LordPherule(m): 5:51am On Dec 10, 2016 |
DeLioncourt: Confirmed! |
Re: My Laptop Is Not Detecting Phones, Help. by kirchofff(m): 12:06am On Dec 13, 2016 |
Explorers:where in ondo do u stay bro? |
Re: My Laptop Is Not Detecting Phones, Help. by Explorers(m): 8:11am On Dec 13, 2016 |
kirchofff: Around ACE. |
Re: My Laptop Is Not Detecting Phones, Help. by kirchofff(m): 11:53am On Dec 13, 2016 |
Explorers:i stay around yaba |
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