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My Worst Web Hosting Nightmare - Smartweb NG by CEOcountry(m): 11:58am On Dec 27, 2016
Compliments, of the season mates,

i like to share with you my experience with One of the Nigeria's Acclaimed best web hosting platform. This write up is based on personal experience and not subject to general opinion about them. I decided to use SmartWeb just 10months ago just after my former hosting platform (Dgr8cali Hosting) was a total mess. With respect to what one of their representatives told me in a pre-sale chat, i descided to move to them.
The first issue i had was, migrating my files,(they were 11 websites in all), they promised to help migrate the files, which was said to be an addon to buying their premium hosting plan. i had to move my files myself. their excuse was that the files were too large. (1)

After that was done, the first two months seemed smooth, until i figured that my sites wont just come up. checked on different devices, using different internet connections. infact, sometimes client will be then one to call my attention to that fact that their website is not coming up. sounds quite un-professional on my side. Although if you call they will pick-up, but your call is useless, you will still have to send support ticket, in most cases, in a mater of hours, you get a reply, but the replies sometimes aint just what you want to hear. (e.g. Hello sir, sorry for replying late, the website is up and running from our side here, please kindly check your internet connection or try another, do let use know if this issue persists), and i'll be like, is it not thesame interest that i use to open support ticket? I'll rate their uptime 49% (2)

Furthermore, comparing my other hosting site to smartweb.... attached are screenshots. i joined the other one (name withheld, so it doesnt seem like i am advertising them), Started using them 2012, joined smartweb, 2016. Number of tickets opened till date depicts that web hosting is really a serious business. (3)


Conclusion: You can risk like i did. Although this issues i'm facing may be particular to me. But my advice? Don't go near fire.

Re: My Worst Web Hosting Nightmare - Smartweb NG by Afam4eva(m): 1:31pm On Dec 27, 2016
We all have experiences like this one. I just started patronizing some Nigerians hosts for some of my clients and even the best of them all can be a mess. Let's not even talk about their support system. A total mess.

I will be writing an article to compare Nigerian hosting companies.
Re: My Worst Web Hosting Nightmare - Smartweb NG by blater500(m): 2:03pm On Dec 27, 2016
Smartweb Is Mess.I Have Similar Problem With Them Before In Moved M Site To Hostlinker.com
Re: My Worst Web Hosting Nightmare - Smartweb NG by Lordsurh: 4:48pm On Dec 27, 2016
You are a joker!!! MY FRIEND RUN FROM SMARTWEB...I started my site : [url]smartgeek.com.ng[/url] with them, but i kept running into downtime everyday..i kept on disturbing them but they give stupid reason...i paid for a year around June by August i had to ditch them for Namecheap and since then have only experienced downtime once in 4 months and that was because of a script i changed. MY ADVICE: Pack your bags...My domain is still with them tho, but my hosting NO HELL!!!
CEOcountry:
Compliments, of the season mates,

i like to share with you my experience with One of the Nigeria's Acclaimed best web hosting platform. This write up is based on personal experience and not subject to general opinion about them. I decided to use SmartWeb just 10months ago just after my former hosting platform (Dgr8cali Hosting) was a total mess. With respect to what one of their representatives told me in a pre-sale chat, i descided to move to them.
The first issue i had was, migrating my files,(they were 11 websites in all), they promised to help migrate the files, which was said to be an addon to buying their premium hosting plan. i had to move my files myself. their excuse was that the files were too large. (1)

After that was done, the first two months seemed smooth, until i figured that my sites wont just come up. checked on different devices, using different internet connections. infact, sometimes client will be then one to call my attention to that fact that their website is not coming up. sounds quite un-professional on my side. Although if you call they will pick-up, but your call is useless, you will still have to send support ticket, in most cases, in a mater of hours, you get a reply, but the replies sometimes aint just what you want to hear. (e.g. Hello sir, sorry for replying late, the website is up and running from our side here, please kindly check your internet connection or try another, do let use know if this issue persists), and i'll be like, is it not thesame interest that i use to open support ticket? I'll rate their uptime 49% (2)

Furthermore, comparing my other hosting site to smartweb.... attached are screenshots. i joined the other one (name withheld, so it doesnt seem like i am advertising them), Started using them 2012, joined smartweb, 2016. Number of tickets opened till date depicts that web hosting is really a serious business. (3)


Conclusion: You can risk like i did. Although this issues i'm facing may be particular to me. But my advice? Don't go near fire.
Re: My Worst Web Hosting Nightmare - Smartweb NG by Dhilariousdandy(m): 11:21pm On Dec 27, 2016
That Webhost is totally a mess, I regret hosting my site with them, they frustrate me till I vex go buy vps, since then, I haven't encounter any unusual downtime and other shits in my blog
Re: My Worst Web Hosting Nightmare - Smartweb NG by hahn(m): 11:48pm On Dec 27, 2016
Dhilariousdandy:
That Webhost is totally a mess, I regret hosting my site with them, they frustrate me till I vex go buy vps, since then, I haven't encounter any unusual downtime and other shits in my blog

VPS all the way

I no come see your brake light. Wetin dey sup?

1 Like

Re: My Worst Web Hosting Nightmare - Smartweb NG by CEOcountry(m): 12:03pm On Jan 03, 2017
you really are smarter than smart. they are a hell of bullshit.

thanks for commenting tho


Lordsurh:
You are a joker!!! MY FRIEND RUN FROM SMARTWEB...I started my site : [url]smartgeek.com.ng[/url] with them, but i kept running into downtime everyday..i kept on disturbing them but they give stupid reason...i paid for a year around June by August i had to ditch them for Namecheap and since then have only experienced downtime once in 4 months and that was because of a script i changed. MY ADVICE: Pack your bags...My domain is still with them tho, but my hosting NO HELL!!!
Re: My Worst Web Hosting Nightmare - Smartweb NG by CEOcountry(m): 12:30pm On Jan 03, 2017
you should please. a lot of people need to know a lot of things. there is a silent hosting company that i use now. i cant just talk much. its just a lot better than them.


Afam4eva:
We all have experiences like this one. I just started patronizing some Nigerians hosts for some of my clients and even the best of them all can be a mess. Let's not even talk about their support system. A total mess.

I will be writing an article to compare Nigerian hosting companies.
Re: My Worst Web Hosting Nightmare - Smartweb NG by CEOcountry(m): 12:31pm On Jan 03, 2017
Dhilariousdandy:
That Webhost is totally a mess, I regret hosting my site with them, they frustrate me till I vex go buy vps, since then, I haven't encounter any unusual downtime and other shits in my blog

quite a better decision there though. I hope they dint swipe out your website + the file? lol
Re: My Worst Web Hosting Nightmare - Smartweb NG by CEOcountry(m): 12:35pm On Jan 03, 2017
hahn:


VPS all the way

I no come see your brake light. Wetin dey sup?

Abi na. myself? or ?
Re: My Worst Web Hosting Nightmare - Smartweb NG by hahn(m): 12:43pm On Jan 03, 2017
CEOcountry:


Abi na. myself? or ?

Lol no be you

But it's nice to see you in the new year smiley
Re: My Worst Web Hosting Nightmare - Smartweb NG by CEOcountry(m): 3:59pm On Jan 03, 2017
hahn:


Lol no be you

But it's nice to see you in the new year smiley

Tor. Thanks man. God bless you. What do you do tho?

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