DahtDopeBoi:
Pls I've got this little problem with my MTN sim that is almost turning in to something else, anytime I recharge #500 and above the auto renew feature for a weekly data plan that I've sent NO103 to 131 severally to opt out of it but to no avail. Pls help a brother here to stop this autorenew stuff on this number 08130289776, Thanks!

The service has been deactivated, you can also send STOPDATA to 131.

hello jide, pls help me out, i accidenly lock my mtn simcard and the simpark has been lost ,pls this is the nomber 0809557309 .

AdlatWorld:


how do i unsubcribe?

The service has been deactivated as requested

M2dX:
hello jide, pls help me out, i accidenly lock my mtn simcard and the simpark has been lost ,pls this is the nomber 0809557309 .

Sorry to hear this, is the line requesting for PUK?

Rafob:
Pls i just purchased new mtn 4g line but whenever i am on 4g i can not make or receive call pls what can i do?

May i know your type of device and your location?

JideSM:


Sorry to hear this, is the line requesting for PUK?

yeas, is showing puk code

M2dX:
yeas, is showing puk code

Apologies for the blocked SIM issue on your line. Kindly supply the correct details of the following to enable me assist you with the PUK Code:
Your phone Number,
Your SIM registration full names,
Year of activation,
Date of Birth,
Tariff plan (MTN Pulse, BetaTalk, etc.),
Date of last recharge and amount,
The number at the back of your SIM card,
State of origin and residential address

JideSM:


The service has been deactivated, you can also send STOPDATA to 131.

Thanks Boss! I hope it's really deactivated cos these people don suffer me no be small

JideSM:


The service has been deactivated as requested

Really appreciate that

I have infinix hot 4 pro and i stay at dopemu agege thanks

JideSM:


Hi habayommy, so sorry for the inconvenience. Please send the affected mobile number via PM for checks. Regards

I've sent you a PM

habayommy:


I've sent you a PM

Hi habayommy, I am yet to get your details via PM.

Rafob:
I have infinix hot 4 pro and i stay at dopemu agege thanks

Kindly PM number you can be contacted with for further assistance.

JideSM:


Hi habayommy, I am yet to get your details via PM.

Hi Jide, I've sent a PM...maybe I'm not getting it.

The attached image below

Please am on betatalk or so and I can't share and sell,can you help me out with a tariff plan that supports share and sell?or rather if can help me to activate it. 07032471008...thanks

JideSM:


Kindly PM number you can be contacted with for further assistance.

Are you saying if say for example, I recharge 1000 naira for the MtnAwuf4U plan, I'll be given 4000 naira in my awuf account. Can't I use use the original 1000 naira to subscribe for monthly data of 1.5GB and be left with the remaining 3000 bonus for calls? Or I must be forced to use PAYG data browsing on this plan?

Please, is mtn 4g network in ota, Ogun state

How do get Mtn 4g in Agao Estate Airport Road, My number is 09067742425 and my phone is Blu life xl.

Dumas32:
How do get Mtn 4g in Agao Estate Airport Road, My number is 09067742425 and my phone is Blu life xl.

Kindly confirm if your device is 4G compatible by sending 4G to 131. Then, visit any MTN office nearest to you to upgrade your SIM card to a 4G SIM.

.

ginia1:
Please am on betatalk or so and I can't share and sell,can you help me out with a tariff plan that supports share and sell?or rather if can help me to activate it. 07032471008...thanks

Hi ginia1, only Beta talk and Tru talk tariff plans do not support the Share and sell service. You can dial *123# for our available tariff plans. Regards

AdlatWorld:
Please, is mtn 4g network in ota, Ogun state

Hi AdlatWorld, the 4G LTE is currently available in Lagos, Abuja and Port Harcourt. You can also visit http://www.mtnonline.com/4g for details.

Thanks @JideSM for this wonderful opportunity and medium.

Please I activated DND (Do not disturb) on my mtn line, it was then I noticed that it has stopped me from receiving bulk sms, I had to deactivate it so that I can start receiving bulk sms because of Job interview alerts & others.
Now after Deactivating DND I still can't receive bulk sms, I have texted ALLOW to 2442 yet no solution.

I have also called mtn customer care, they only promise to resolve it within next 24 hours.

For like 3weeks now I have been in this mess, I have missed alot of interviews because I couldn't receive the bulk sms sent to my phone.

I also almost lost my admission because of this.

Pls I really need help. I am totally confused. This is my major line.

Pls help JideSM

LilChamp:
Thanks @JideSM for this wonderful opportunity and medium.

Please I activated DND (Do not disturb) on my mtn line, it was then I noticed that it has stopped me from receiving bulk sms, I had to deactivate it so that I can start receiving bulk sms because of Job interview alerts & others.
Now after Deactivating DND I still can't receive bulk sms, I have texted ALLOW to 2442 yet no solution.

I have also called mtn customer care, they only promise to resolve it within next 24 hours.

For like 3weeks now I have been in this mess, I have missed alot of interviews because I couldn't receive the bulk sms sent to my phone.

I also almost lost my admission because of this.

Pls I really need help. I am totally confused. This is my major line.

Pls help JideSM

Hi LilChamp, so sorry that this happened. Kindly send your mobile number via PM to enable me assist. Regards

Honestly, the way MTN deducts customers' money/credits these days is unfair! MTN management know the truth and a few customers know the truth as well.

MTN started these reckless deductions just to cater for the fine pronounced on them by the Federal Government. It is not fair at all to make your customers scape goats on that basis. MTN management should sort things out with the Government instead of indirectly transferring the punishment on the customers.

Although, I do not support the Government on the fine, but then, we, the customers should not bear the brunt. I'm also a victim!

@jide, since i upgraded my sim to 4g, i have never enjoyed it for ones. i stay in port harcourt (rumuokoro). whenever i activate 4g, my network goes out off service. i have a 4g phone(LG G2), a 4g sim, and even the service provider testify to it by sending 4g to 131, but i can't use it. i was in Lagos last week (ajah, mushi VI and some part lekki ), it's still the same thing.....what's wrong??

MrOlai:
Honestly, the way MTN deducts customers' money/credits these days is unfair! MTN management know the truth and a few customers know the truth as well.

MTN started these reckless deductions just to cater for the fine pronounced on them by the Federal Government. It is not fair at all to make your customers scape goats on that basis. MTN management should sort things out with the Government instead of indirectly transferring the punishment on the customers.

Although, I do not support the Government on the fine, but then, we, the customers should not bear the brunt. I'm also a victim!

Hi MrOlai, so sorry to hear this. I'll appreciate if you can provide your mobile number via PM to enable me check. Regards

Rajman45:
@jide, since i upgraded my sim to 4g, i have never enjoyed it for ones. i stay in port harcourt (rumuokoro). whenever i activate 4g, my network goes out off service. i have a 4g phone(LG G2), a 4g sim, and even the service provider testify to it by sending 4g to 131, but i can't use it. i was in Lagos last week (ajah, mushi VI and some part lekki ), it's still the same thing.....what's wrong??

Hi Rajman45, i'm truly sorry that you are unable to enjoy the 4G LTE service. You can send the affected mobile number via PM to enable me run a check. Cheers

Morning...

I subscribed for my MTN weekly data bundle, (BBC) and I've not been able to chat on my whatsapp, its stopped sending nor receiving messages... On a Bold5 Blackberry.

What could be the problem? I've tried all the reset and all.

JideSM

Lavedaa:


Morning...

I subscribed for my MTN weekly data bundle, (BBC) and I've not been able to chat on my whatsapp, its stopped sending nor receiving messages... On a Bold5 Blackberry.

What could be the problem? I've tried all the reset and all.

JideSM

Hi Lavedaa, i sincerely apologize for the inconvenience. Please send your mobile number through PM for me to check. Regards

JideSM:


Hi Lavedaa, i sincerely apologize for the inconvenience. Please send your mobile number through PM for me to check. Regards

Okay.. Please just follow back so I drop the number, makes it a bit easy.

JideSM:


Hi Rajman45, i'm truly sorry that you are unable to enjoy the 4G LTE service. You can send the affected mobile number via PM to enable me run a check. Cheers

07036837968