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Re: The Domainkingng Thread by DomainKingTeam: 8:44am On Dec 12, 2016 |
imocheezy:[quote author=lanre316 post=51794548] Hi, Sorry for delay in getting back to you. Please understand your domain treasuretrove[dot]com[dot]ng is registered with DomainKing.NG since 09/12/2016 and It seems that you were trying to manage your .NG domain from wrong panel that is why you were unable to access your DNS and Email panel. Please view this Support ticket #143388 to manage your .NG domain our support team has raised a support ticket for you to manage your .NG domain for accessing DNS and Email panel. Please also view the Support Ticket URL from here: http://clients.domainking.ng/viewticket.php?tid=143388&c=ez5Es72p Please log in to your client panel from here: http://clients.domainking.ng/submitticket.php?step=2&deptid=1 If you have any further doubts or need any assistance from our end. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG 1 Like |
Re: The Domainkingng Thread by Khrisfame(m): 11:01pm On Dec 13, 2016 |
hello |
Re: The Domainkingng Thread by DomainKingTeam: 9:11am On Dec 14, 2016 |
Khrisfame:Hi, Do let me know if you have any query and need any help. You can reach us at support@domainking.ng or you can chat with our live chat support team is available online from Monday - Saturday (6:30 am to 6:00 pm Nigerian Time) Our average support response time for all issues is less than 30 minutes. So If you have any doubts or need any assistance from our end. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by GOLDPRINCE98(m): 6:46pm On Dec 16, 2016 |
Hello, I have an issue. I just registered A soldier with a free .com domain name. The Domain name still shows that it's available and I cant login my Cpanel. Kindly help BarcaGists.com |
Re: The Domainkingng Thread by DomainKingTeam: 9:21am On Dec 17, 2016 |
GOLDPRINCE98:Hi, It seems that you have not checked your domain while placing the order. You have placed the order for the domain barcagists[dot]com[dot]ng not with .com domain. Also note that you have got this domain barcagists.com.ng as free with your Soldier hosting plan and your domain and hosting is already active with us. Note: We are only providing .com.ng domain as free with all our hosting plans except our Civilian plan. Please read and check our hosting plans carefully: http://www.domainking.ng/web-hosting/ Moreover, the domain barcagists[dot]com is currently not registered with anyone and is available for registrration. If you want to register this domain then you can register it from here: http://www.domainking.ng/domain-registration/ If you have any issues while registering the domain name then you can follow this guide: This guide will be helpful for you to register a domain: http://www.domainking.ng/articles/how-to-register-your-domain-name/ Lastly, I have checked that regarding cPanel login issue you have raised a support ticket and our support team had already replied on your ticket. Please check this ticket #661683 by logging into your Domainking client panel. I hope this helps. If you have any further doubts or need any assistance from our end. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DelePhd: 11:02am On Dec 21, 2016 |
I bought a Domain name yesterday, what info do I provide my web host with to proceed? |
Re: The Domainkingng Thread by DomainKingTeam: 7:21am On Dec 23, 2016 |
DelePhd:Hi, Do you mean that you want to link your domain with hosting or you want to buy a hosting plan for newly registered domain. Please note that if you want to link your domain with your hosting account then you need to change the namservers of your domain and enter the namservers of your hosting account so that your domain will be pointed towards your hosting. For help you can follow this guide for changing the nameservers of your domain: http://www.domainking.ng/articles/how-to-change-the-nameservers-for-your-domain/ Or If you want to buy a new hosting plan for your domain then you can visit here: http://www.domainking.ng/web-hosting/ For buying a hosting plan you can follow this guide: http://www.domainking.ng/articles/how-to-buy-web-hosting Moreover if you have any further issues then please let us know your domain name so that we can help you accordingly. I hope this helps. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by kelvinnaira: 11:46am On Dec 23, 2016 |
Am about hosting my blog with domainking, and am certain my traffic will eventually outgrow the soldier plan as time goes on. I just want to know, will i be upgraded to the cloud vps without been charged extra once the vps plan is purchased? |
Re: The Domainkingng Thread by DelePhd: 10:28pm On Dec 23, 2016 |
DomainKingTeam: You have perfectly answered my question, which in this case, is to link with hosting. Thank you very much indeed. My next question is how to activate my customized e-mail address e.g. (info@mydomain.com). |
Re: The Domainkingng Thread by geeyoungmoney(m): 10:34pm On Dec 23, 2016 |
I have filed lot of tickets for this .. My Free Webmail not setting up, Kindly Help |
Re: The Domainkingng Thread by DomainKingTeam: 7:35am On Dec 24, 2016 |
DelePhd:Hi, Thanks for our query. If you want to create customized emails like info@yourdomain.com or you@yourdomain.com then you can use this guide for more reference: http://www.domainking.ng/articles/how-to-create-email-accounts-in-cpanel/ Also if you have any further issues then please let us know your domain name so that we can help you accordingly. I hope this helps. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DomainKingTeam: 7:42am On Dec 24, 2016 |
geeyoungmoney:Hi, Can you please let us know your domain name or support ticket number so that we can check your issue. So please tell us your domain so that we can help you accordingly. I hope you understand this. If you have any issues then you can get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DomainKingTeam: 7:55am On Dec 24, 2016 |
kelvinnaira:Hi, If you are currently on Soldier hosting plan then if you need more resources like disk space and Bandwidth then you can upgrade your hosting plan at anytime. Also if you want to upgrade your hosting plan to a VPS plan then you can pay us yearly or Monthly according to your Budget. You can check the cost of all our VPS plans from here: http://clients.domainking.ng/cart.php?gid=7 Moreover if you have any further issues then please let us know your domain name so that we can help you accordingly. I hope this helps. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by mchenzy: 10:22am On Dec 24, 2016 |
Re: The Domainkingng Thread by DomainKingTeam: 10:49am On Dec 24, 2016 |
mchenzy:Hi, You can manage your .info by using this guide: http://www.domainking.ng/articles/manage-domain-name/ I hope this helps. If you have any further doubts or need any assistance from our end. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DelePhd: 3:13pm On Dec 24, 2016 |
DomainKingTeam: QED. Thank you very much. DomainKing you're da Boss. |
Re: The Domainkingng Thread by barapistis(m): 1:18am On Dec 27, 2016 |
hi, please does the soldier plan includes cron job function,i was trying to get a plugin to work but its seems not to be working as its works with the cron job function |
Re: The Domainkingng Thread by DomainKingTeam: 11:03am On Dec 27, 2016 |
barapistis:Hi, Please note that the cron job option is available in the cPanel of Soldier hosting plan and all our hosting plans on our website. You can set a cron job with minimum time interval of 15 minutes on your hosting account.. So please let us know your domain name so that we can assist you accordingly. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DICON2: 6:44am On Dec 28, 2016 |
Good day, I just got a message from NIRA that my domain name is suspended. Why is that after renewing the domain name. Below is proof of renewal, a mail sent to me by domainking after payment. 'domain renewal' Invoice Payment Confirmation Inbox D DomainKing to me Nov 14Details Always show images from DomainKing DomainKing Dear Gaffar Rahmon, This is a payment receipt for Invoice 11524 sent on 15/10/2016 Domain Renewal - dealoftheday.com.ng - 1 Year/s (27/11/2016 - 26/11/2017) N1,700 + DNS Management to setup A, CNAME, MX, TXT Records + Email Forwarding & 2 Free Email Accounts ------------------------------------------------------ Sub Total: N1,700 Credit: N0 Total: N1,700 Amount: N1,700 Transaction #: 5829c3ec3ab83 Total Paid: N1,700 Remaining Balance: N0 Status: Paid You may review your invoice history at any time by logging in to your client area. Note: This email will serve as an official receipt for this payment. Best Regards, DomainKing.ng Support Email: support@domainking.ng Like us on Facebook: https://www.facebook.com/DomainKingNG Follow us on Twitter: https://twitter.com/domainkingng Follow us on Google+: https://www.google.com/+DomainkingNg Follow us on Linkedin: https://www.linkedin.com/company/domainking.ng Connect with us on Nairaland: https://www.nairaland.com/1959505/domainkingng-thread |
Re: The Domainkingng Thread by DomainKingTeam: 7:41am On Dec 28, 2016 |
DICON2: Hi, We are really very sorry for the inconvenience caused to you. Please note that your domain dealoftheday[dot]com[dot]ng was not automatically renewed due to some registry error. I have now escalated your issue to our Backend team they will get back to you after few hours once they have checked your issue. So please be patient for some time. I expect your understanding with us during this time. You can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by geeyoungmoney(m): 12:23pm On Dec 29, 2016 |
DomainKingTeam:www.africamusichits.com.ng |
Re: The Domainkingng Thread by DomainKingTeam: 12:59pm On Dec 29, 2016 |
geeyoungmoney: Hi, Thanks for telling us your domain name. I have checked that you have not raised any support ticket previously regarding any issue. If you have any issue regarding managing your .ng domain name then you can check the ticket 733739 that our support team had sent to you. So please let me know your query so that we can help you accordingly. You can get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by Khrisfame(m): 3:10pm On Jan 01, 2017 |
DomainKingTeam:happy new year... sir. intend to buy a .com domain is 1299 is it possible to transfer d money to ur acct then.. once you see d alert you confirm my domain.. cause I can't do online transaction |
Re: The Domainkingng Thread by DomainKingTeam: 7:30am On Jan 02, 2017 |
Khrisfame:Hi, Thanks and Happy new year to you also. Please note that the cost of .com domain is N4000 and it is not possible to give that domain at N1299 because currently their is no discount on .com domain so you have to pay N4000 to buy a .com domain. For further reference, you can check all our domain pricing from here: http://clients.domainking.ng/domainchecker.php Also you can use this guide for registering your domain name with us: http://www.domainking.ng/articles/how-to-register-your-domain-name/ Moreover if you you want to pay us the amount in our account then you can use this guide for paying your invoice via Bank Deposit/ Bank transfer: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/ I hope this helps. For further assistance you can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by Khrisfame(m): 11:43am On Jan 02, 2017 |
DomainKingTeam:no mistake I mean .com.ng |
Re: The Domainkingng Thread by DomainKingTeam: 3:16pm On Jan 02, 2017 |
Khrisfame:Hi, Yes you can register a .com.ng domain by paying N1299/year. For registering a domain name you can follow this guide: http://www.domainking.ng/articles/how-to-register-your-domain-name/ If you need any further help then you can always get in touch with us via email at support[at]domainking.ng, support ticket & live Chat Support on our website. We are available 24/7 to assist you. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by dexed(m): 2:57am On Jan 06, 2017 |
Beware when registering your domain with domainking, I have used their service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me get the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do. |
Re: The Domainkingng Thread by dexed(m): 3:24am On Jan 06, 2017 |
dexed:https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en II. Inter-Registrant Transfer (Change of Registrant) 1.5 Process the Change of Registrant within one (1) day of obtaining the confirmations described above; And they say I must wait for 5 days, I have pleaded and pleaded but they are intentionally holding on to my domain, I paid for and initiated the transfer on Jan 2nd, this is Jan 5 and they are yet to approve the transfer |
Re: The Domainkingng Thread by dexed(m): 3:28am On Jan 06, 2017 |
dexed:I have 7 domains which they are the registrar of and Im only transferring 1 away, I dont know why they wont approve my transfer, really frustrating. |
Re: The Domainkingng Thread by DomainKingTeam: 8:04am On Jan 06, 2017 |
dexed:Hi, I can see that our support team has already replied to your query in support ticket. Please check your email for all the details. You can also read our response to your ticket #236848 from your client panel and get back to us if you have any further doubts or queries or need any further help. You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries. Feel free to contact us if you have any further queries or need any further help. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DomainKingTeam: 8:04am On Jan 06, 2017 |
dexed: dexed:Hi, I can see that our support team has already replied to your query in support ticket. Please check your email for all the details. You can also read our response to your ticket #236848 from your client panel and get back to us if you have any further doubts or queries or need any further help. You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries. Feel free to contact us if you have any further queries or need any further help. Best Regards, Karan DomainKing.NG |
Re: The Domainkingng Thread by DomainKingTeam: 8:04am On Jan 06, 2017 |
dexed: dexed:Hi, I can see that our support team has already replied to your query in support ticket. Please check your email for all the details. You can also read our response to your ticket #236848 from your client panel and get back to us if you have any further doubts or queries or need any further help. You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries. Feel free to contact us if you have any further queries or need any further help. Best Regards, Karan DomainKing.NG |
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