hievery1one:
i collected my TECNO 8H Ipad from carlcare at 77 opebi road yesterday. i am still charging it since yesterday 10-January 2017 the battery is still 68%. I complained that the battery does not charge fully to 100% and gets hot.

Can you believe carlcare did not fix the problem, they told me it has been fixed and i should go home and charge it.
my WO NUMBER is : EF1030804

Carlcaresophia:
As a global O2O brand, also a service solution provider of electronics and home appliance products, Carlcare is committed to proffering customized services in international markets, where there are over 1,000 professional service centres covering more than 40 countries/regions such as Africa, Middle East and Southeast Asia. Meanwhile, Carlcare is expanding the business to Europe, South America rapidly.

Carlcare is present across the world. It is easy to find a service centre in a neighborhood. For instance, in September, a customer called Mere Ishfaq bought a C8 mobile phone during his business trip in Kenya. After going back to Pakistan, his phone got water damaged, and Carlcare maintenance was required. However at that time the C8 phone was not on sale in Pakistan. He thought there would be no authorized Carlcare service centre in the country, and he didn’t want to switch into another mobile brand. While he was browsing the Internet he found that Carlcare is also present in Pakistan. When he arrived at Lahore service centre, Carlcare service professionals immediately identified the problem and fixed it. Sir Mere Ishfaq was highly pleased with the convenient location and efficient service that Carlcare has provided.

It is just one of many customer service cases by Carlcare. Prioritizing customers, fixing complex problems with a guarantee of time-efficiency, and making follow-up phone calls to customers – This is the standard service procedure and system of Carlcare.

The logo of Carlcare is a smiling receptionist with a headset, listening to the voice of customers with “care". The smiling face by association “care”, represents the philosophy of truly caring for customers and understanding their needs. Carlcare has joined hands with Cordon, the No.1 technology solution provider in France, to provide the best technical service to worldwide customers; Carlcare has been staying close to customers, to ensure them with timely, reliable, professional and satisfying services, including On-site Service, Pick-up Service, VIP Lounge, Software Upgrade and other integrated services. Carlcare is present across continents with truly global warranty. Carlcare is always there no matter where you are.

MasterPDON:


Does carlcare repair phones that isn't tecno/infinix/itel? I don't mind paying. I use an uncommon chinese brand.

lookingfly:
Hello house gurus, please I need your help. Am using Nokia Lumia 925T(cyan) but the problem I have is that when I send the mtn balance code *556# the reply comes in Chinese and also the light on the screen shakes. What could possibly be the cause of these and if it warrants me to change the screen, how much would that cost me? Is there a carlcare center in kaduna or zaria cost i stay in zaria.thanks

swhiss:
I bought this new infinix charger and during charging it became very hot and later got burnt. now my phone is refusing to charge even after trying different chargers, I think the charging port is damaged. Please help, the phone is infinix hot 2 and I will like to know how much to get it fixed. I stay @ PH

hakunajay:
how much will it cost to fix infinix hot 4 pro screen. mine is broken. and how long will the fix take?

major466:
Pls where can I find the logic board for Itel1503? The one on my phone got damaged wile charging. Pls this is urgent.
I live in Jos, Plateau state.

remi144:
my tecno l5 motherboard is dead want another can you sell to me n how much n how long will it take to get it fixed am in Edo state.
cc:Carlcaresophia

henryobinna:
Hi Carlcaresophia,
why is it so hard to get the complete replacement screen for the infinix zero 2 X509?

This is really discouraging, especially to those who're skeptical about getting any of these Tecno and infinix devices

hievery1one:
i collected my TECNO 8H Ipad from carlcare at 77 opebi road yesterday. i am still charging it since yesterday 10-January 2017 the battery is still 68%. I complained that the battery does not charge fully to 100% and gets hot.

Can you believe carlcare did not fix the problem, they told me it has been fixed and i should go home and charge it.
my WO NUMBER is : EF1030804

Carlcaresophia:

Hello henryobinna, please let us know your phone number, IMEI, work order number, as well as which Carlcare Service Center you visited, so that we can transfer your info to our colleagues to check the details. Thank you!

theNOISEmaker:
This error would show up when i try opening my camera and my flashlight wont on. it all started when i change my touchpad, don't know if the camera module was damaged during fixing the touch pad because i have tried alot of methods to get it fixed, someone told me to goto settings>apps find the camera app and clear up the caches. i tried doing that but i wasn't able to find camera on the apps list so i ended up wiping/hard resetting my phone but to no avail. so i Don't know if a camera module can be replace, if yes, how much would it cost??

Toyade888:
Hello can i have an injoo product fix at ur centers

sunnyday6738:
Hello Calcare, I bought my infinix hot3 LTE last month and now the three soft keys are not working again without d phone falling down ........
Please is dere any way to fix dese?

Carlcaresophia:

Hello lookingfly, we do not dealing with Nokia product, for the problem you mentioned you may need to visit Nokia aftersale service center. Thank you!

henryobinna:

phone number is 0903 631 8821
am not with the carton of the phone, so don't know the imei
don't have idea what work ordr number is.
been to the carlcare in Owerri.

lookingfly:
Thanks for replying me. Can u plz direct me on how to reach this Nokia after sale shops Co's I stay in Zaria. Is there any of these office I can visit that's very close.

Carlcaresophia:

Hello henryobinna, we have transferred your info to our colleagues, please wait with patience. Thank you!

Carlcaresophia:

Sorry we do not clear about it.