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Nairaland Forum / Nairaland / General / Career / Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. (30242 Views)
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Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by hamedollar(m): 4:44pm On Jan 21, 2017 |
Shakitibob0:Some people get bad mouth hehehe |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by mikegeo(m): 5:09pm On Jan 21, 2017 |
please is it possible to get a replica of the application used by teller on their system? Someone needs it it in explaining a research done in "Cash-Auditing system in Nigeria Banks". I mean application like pinnacle e.t.c How can one get it or its name. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by MrGreenMavro: 5:40pm On Jan 21, 2017 |
David0:Boss na banking u dy now? u bn dy one investment company that year o...while searching for oil and gas job with ur engineering certificate |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by sisisioge: 5:42pm On Jan 21, 2017 |
Awww...I promise to be extra nicer to them. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by MrGreenMavro: 5:44pm On Jan 21, 2017 |
DaPuncline:Tellering is still better, u will know ur mistake at the end of the day when balancing, go do customer service mk u go issue ATM card to a fraudulent person wey forge signature or open account were fraudulent transaction is performed |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by iberibe1(m): 6:28pm On Jan 21, 2017 |
PaperLace: I love marketing more. it helps you to know influential people in the society, justification for creating a loan portfolio, CARC report, PDOs, Loan monitoring and the rest. operations staff are like robots while marketers are strategists. 2 Likes |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by creepsyme(f): 6:35pm On Jan 21, 2017 |
DaPuncline:plus including creepsyme! I worked as a bank teller for 7 years! Good u now respect them. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Ezionye(f): 6:37pm On Jan 21, 2017 |
DaPuncline: U haven't worked in other departments. Each have their own painpoints especially if it is customer facing. Back office staff( those who are not entirely customer facing) may have less pressure in that area |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Ezionye(f): 6:39pm On Jan 21, 2017 |
iberibe1: When I hear the word "marketing', I run. Am off....... |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by iberibe1(m): 6:39pm On Jan 21, 2017 |
mikegeo: finnacle or flecube? i doubt |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by iberibe1(m): 6:44pm On Jan 21, 2017 |
Ezionye: at the beginning it may be challenging more especially if you have a bully as your boss but with time you will learn to ignore the insults and enjoy the HNIs you meet on daily basis. marketing is much more than deposit mobilisation, it exposes you to a whole lot of things that you would not have imagined |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Rich4god(m): 6:48pm On Jan 21, 2017 |
iberibe1:I agree with you on this.... Am even trying to see how I can get one connection so I can move to marketing... |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 6:58pm On Jan 21, 2017 |
GreenMavro: Not me o. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 7:00pm On Jan 21, 2017 |
Carinaflo: Go thru my profile posts, u ll have an idea d bank I work wt. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by francotunsco: 7:01pm On Jan 21, 2017 |
Interesting piece, but, you have gathered so much experience in just one month? Weird! |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by davidif: 7:07pm On Jan 21, 2017 |
David0: Do you know how unruly Naija people can be at times. Just go to the airport and see how they throw tantrums like children when things don't go their way. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by zubby29(m): 7:10pm On Jan 21, 2017 |
dingbang:lol.hahahaha |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Tinyemeka(m): 7:55pm On Jan 21, 2017 |
Carinaflo: 5 mins TAT. 5 secs Telephone response. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Tinyemeka(m): 8:07pm On Jan 21, 2017 |
mikegeo: It's an Enterprise-wide application. You can't purchase the license for personal use. Not feasible. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by laudate: 8:10pm On Jan 21, 2017 |
Richy4: Yeah, they are called Queue Control Systems. They are even automated and connected to each agent's computer terminal/desk. As a supervisor, you can tell how many minutes each agent or cashier is spending on a customer, or how many minutes has been spent to resolve a particular problem. The supervisor can then step in to resolve the challenge, or reroute the customer to another agent or desk. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Noblejay7: 8:35pm On Jan 21, 2017 |
Not all Ecobank tellers are rude. The guy that handles transfer in their makurdi branch close to access is simply amazing. I had issues with Ecobank mobile app which he helped me to resolve after weeks of visiting several branches without solution. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Lexmane(m): 9:33pm On Jan 21, 2017 |
When you see bank job, run for ya life. that's how we roll |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Nobody: 6:37am On Jan 22, 2017 |
DaPuncline: DaPuncline: |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by DaPuncline: 8:35am On Jan 22, 2017 |
GreenMavro:I still prefer that. Mine is that I hate dealing with cash. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by DaPuncline: 8:38am On Jan 22, 2017 |
creepsyme:You try o. How could you have done that work for 7 years ?? |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 1:11pm On Jan 22, 2017 |
PaperLace: Funny enough it is against the bank's policy dat tellers shud pay for shortages. The standard procedure is dat d teller will book it on the system in order to balance off. But d disadvantage is dat d more u do dat d more u expose ursef to d management dat u r prone to error, n like u said, may most likely hv ur job terminated. Another thing is d HOP wud not want to place him/herself in a situation whereby s/he cannot solve problems in such cases. And so dey either ask d teller to pay or dey contribute depends on d level of team spirit in d branch. Its actually a win-win for both parties, but hv it at d back of ur mind dat its against d bank's policy, n if d management get to know, d HOP may lose his/her job or b sanctioned or queried n given warning letter. It all depends on d situation. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Nobody: 1:23pm On Jan 22, 2017 |
David0:We are saying the same thing, Sir. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by creepsyme(f): 1:45pm On Jan 22, 2017 |
DaPuncline:it gave me a good opportunity to get my first and second degree, no regrets whatsoever! |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by seunfly: 5:19pm On Feb 10, 2017 |
seunfly: Okkk |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by hemartins(m): 7:37pm On Feb 10, 2017 |
It's necessary to be nice to everyone not just bank tellers. Any position that interact with customers requires patience and understanding. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by chikaboneta(f): 7:27pm On Apr 23, 2019 |
I feel so terrible today, just one week on the job and I had a shortage of 5k. Its so bad that I haven't even gotten any cash gift/dash yet. Thank God for my supervisor and colleagues who gave me 3,500 to add up, though I still had to borrow the remaining 1,500. Am yet to get my first salary and this is already happening. Oh Lord! What a day. I feel sooo sad right now. Respect to all bank tellers, its not easy at all, but its going to be worth it. |
Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by Bluehill1051: 8:05am On Apr 24, 2019 |
chikaboneta:Sorry. There are more to come tho' and I hope you're not with workforce |
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