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HolarDeb.org Nairaland CUSTOMER SUPPORT / Welcome-Hisenjos Fiverr,Freelancer via Payoneer Skrill Exchange Customer Support / Standardgoldng E-currency Exchanger: Nairaland Customer Service. (2) (3) (4)
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Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 3:28pm On Feb 15, 2017 |
kelsha23: That was not a block pls, your account was just place on certain limit, cos neteller wanted you to verify certain details about yourself. Attached screenshots will explain better, in the first, you can't login but can login in the second. If neteller wants you to re-verify ur account via webcam, ofcos they need to allow u access to the account to enable u do what they requested.
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Re: Truexgold Nairaland Customer Support by puskin: 3:34pm On Feb 15, 2017 |
kelsha23: OK. You think you are very knowledgeable about NETELLER........but you know naadaa. |
Re: Truexgold Nairaland Customer Support by puskin: 3:39pm On Feb 15, 2017 |
HazzanTazzan: There is no use debating with you. You said it yourself, you do not possess a neteller account. |
Re: Truexgold Nairaland Customer Support by HazzanTazzan(m): 4:24pm On Feb 15, 2017 |
truexgoldcom: So u really think I don't run an ecurrency business? U surely know little puskin: Looks like ure defending this dude for whatever personal relationship u have with him... And ure a mod of this section? Really? I give up on u bro 1 Like |
Re: Truexgold Nairaland Customer Support by osesx: 4:35pm On Feb 15, 2017 |
truexgoldcom:i have escalated the issue to the relevant authority.. guess your boss have been invited..... you are illegally operating your business and as such u think you can defraud people of their hard earned money ..we all sent you money when your account was active. you have issue with neteller not the sellers. |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 4:41pm On Feb 15, 2017 |
osesx: And who told you our legal team ain't aware of this |
Re: Truexgold Nairaland Customer Support by osesx: 4:42pm On Feb 15, 2017 |
puskin:this guy works with them... it's a plan work... guys please don't even read his post.... 1 Like |
Re: Truexgold Nairaland Customer Support by puskin: 4:46pm On Feb 15, 2017 |
osesx: Can you listen to yourself talk. Did it make any sense?? |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 4:48pm On Feb 15, 2017 |
HazzanTazzan: Mr Exchanger, what's ur site's name and business location/address. |
Re: Truexgold Nairaland Customer Support by osesx: 4:56pm On Feb 15, 2017 |
puskin:do you know the pain they are passing through....to some their life depends on that money.all you could spit out was that there is no way to confirm transaction if the account is not reopened....when you receive money to you bank account how do you get to know... to some it's through email y others through SMS. same way neteller operate. abi neteller block their email too 1 Like |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 5:00pm On Feb 15, 2017 |
osesx: This explanation would hv made more sense if u contact neteller and tell them. Abi u want us TruexGOLD to pay u on sympathy when neteller has ur funds. Nah its not feasible. |
Re: Truexgold Nairaland Customer Support by osesx: 5:06pm On Feb 15, 2017 |
truexgoldcom:did I send it to neteller? I can call neteller and report a fraud case..then your fund will be permanently frozen and mine return to me 1 Like |
Re: Truexgold Nairaland Customer Support by kelsha23: 6:49pm On Feb 15, 2017 |
truexgoldcom: Are u telling us that when Neteller acct is blocked,one will not be able to log in?It is a lie.Mine was once blocked and I was able to log in.The only thing was I was not able to transfer and be transfered to until I resolved the case.I neither say u shud pay ur clients nor u shud not pay them;everything depends on ur business'principles;but I hate being lied to. 1 Like |
Re: Truexgold Nairaland Customer Support by crazymommy(f): 7:05pm On Feb 15, 2017 |
puskin:sorry are you not suppose to be a mod that should make sure he or she moderates the section and keep scammers away from this section??why are you taking sides .....are u not supposed to be neutral in this case??many people sent money to an exchanger and the exchanger claimed his or her account was blocked and that his client has to pay for it or what??meaning the client will not be paid if his account is not opened again??if that is the case then more scammers will just easily keep scamming people and the latest excuse in town is to tell people that after he or she received money from people his account got blocked and so because of that those that paid into his or her account for a service cannot get paid if his or her account is not opened again or they should not blame him for not receiving their money back from him,is that what you are saying??instead of you to treat everyone equally on the business section and fight any scam with integrity you are busy supporting "evil" for any personal reasons you have...and you are the same person on the ecurrency thread that will be claiming you truly want to fight against "scammers" and you are here taking sides....that is why I pity people that takes this scam warriors seriously ,they only fight "scam" when the scammer is not their friend ,but when the scammer is their friend they will start speaking "english" and give one million reasons why the person will never scam forgetting that a good person can turn evil someday and an evil person can turn good someday too....well I pity those that have money stucked with this exchanger ,I stopped taking that exchanger seriously the moment I realized that the 3-4 hours waiting period for receiving payment when you sell ecurrency to them is totally not happening realistically .affer several complaints he or she quickly removed the "3-4 hours nonsense that was written there.....it is misleading and the customer care service is very poor....they talk to client like they are just helping the client and like it is not a business they are doing....very rude person....and he talks as if he is the only exchanger that is doing huge transactions everyday on neteller,always quick to receive money but always slow to send money....if you want to send money to buy eccurency from him it will be very fast but you just sell eccurency to him and see how stressful it will be to receive your money....integrity 2/10 ....customer service 0/10........ 5 Likes 1 Share |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:06pm On Feb 15, 2017 |
kelsha23: We don't tell lies in this business youngman. People that have trust issues cannot be trusted. U can come down to our office let's access the account together. |
Re: Truexgold Nairaland Customer Support by Nenejeje(f): 7:15pm On Feb 15, 2017 |
crazymommy: @crazymommy, I can just give you a thousand likes or more. can you just imagine what is happening? people's funds are being held just because of one persons mistake and a mod is busy supporting him. who does that? 1 Like |
Re: Truexgold Nairaland Customer Support by HazzanTazzan(m): 7:19pm On Feb 15, 2017 |
truexgoldcom: Enter the wall 2 Likes 1 Share |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:19pm On Feb 15, 2017 |
crazymommy: We would rather advice u keep to what you know ma. E-currency is not ur field. Besides we didn't claim the account is blocked cos the account was actually blocked by neteller... so nobody is scamming anyone one here. A bank can't block our account over a deposit u made and u expect us to fulfil that order. Pls who does that... ? What if the bank got information that the funds u spent to our acct is not urs... it was stolen or hacked and they want to conduct more investigation. Will u stop the bank from doing that? This is what neteller is doing and they need time to carrying out their investigation. It's obvious they are not comfortable with one or two transactions on that acct, so they blocked to investigate. If things go well... they will reopen the account. If not they will close it permanently and refund the balance there. So pls say what u knw. U must not contribute in all fields. |
Re: Truexgold Nairaland Customer Support by crazymommy(f): 7:22pm On Feb 15, 2017 |
truexgoldcom:And you feel eccurency is not my field because I do not talk about it on Nairaland??really??now I know why your neteller was blocked ,neteller likes "common sense" which is something you lack ....And you myopically believe any issue with your neteller can only be definitely caused by all your clients??and let's even assume one of the clients sold a hacked funds then that means all the client both guilty and innocent must suffer for it too??and why is it that you are the only exchanger that is always having issue with neteller ,I remember clearly this is not the first or second time you are always having issues with neteller ....or you are saying you are the only one always buying illegal or legal fundsthat speaks a lot about your so called professionalism in the eccurency field...better drop your ego and be willing to learn ..... 3 Likes |
Re: Truexgold Nairaland Customer Support by dejitenaj(m): 7:22pm On Feb 15, 2017 |
truexgoldcom: Oga, today makes it the 8th day that I sent funds to you. do you want me to forever wait for my funds? I really don't know why we have to share in your business with neteller. From all I can read from your thread, this is not the first time you are having issues paying your client and this shows the kinda business you run. I can now understand why your price is higher than others. it's because people will not want to use your services so you try to lure them with higher prices. please look for a solution before we start calling you a Scammer and I'm sure you know how high this website is ranked with Google. @puskin I'm surprised at your judgement on this matter. if you don't know what to say, then stay out of the matter. if your funds was with this guy, I don't know how long you will be able to tolerate what he's doing. if you're not careful just like crazymommy said, this will be a new way people will be scamming people of their funds and they will take it that you support it. please stay out of this. 3 Likes |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:34pm On Feb 15, 2017 |
dejitenaj: We haven't minced words saying previous encounter took almost 2 months before we got refunded. Mind u we don't lure people to buy from us okay... in fact because of high demand for neteller through our portal... we had to place the minimum bid at $100.00 people literally begged us for months before we reduced it to $50.00 and I believed that's were we failed... we could hv left it at that $100.00 Nobody came here to ever complain in the last three encounters. This issue is so because we allowed every Tom n Harry to access the system. Lesson learnt |
Re: Truexgold Nairaland Customer Support by dejitenaj(m): 7:35pm On Feb 15, 2017 |
crazymommy: Yeah very proud guy. doesn't pick calls, doesn't reply whatsapp chats. he's always behaving like he owns the funds you sent to him and he's doing you a favor exchanging it when in the actual sense he's the one making the bigger gain. 2 Likes |
Re: Truexgold Nairaland Customer Support by dejitenaj(m): 7:38pm On Feb 15, 2017 |
truexgoldcom: See pride. you can't even afford to pay those Tom and Harry You see your life? truexgoldcom: See pride. you can't even afford to pay those Tom and Harry You see your life? Are you saying we all have to wait for 2 months or more if you don't get refunded till then? I asked you a question some days ago but you did not answer. you claim you can't pay because you don't have access to you history, how will you now know who to pay if your account was refunded because you will still not know who pay since you don't have access to your account history. please you must answer this for all to see. if you don't answer then don't quote me again 2 Likes |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:43pm On Feb 15, 2017 |
dejitenaj: Truth is at least 100 msgs comes into our whatsapp every minute... expecting us to reply instantly is not feasible. Call us if u need instant support.. we hv a lot of staff who could pick up ur issue... only one person handles whatsapp. As for proud... you need to tell us the staff u are referring to. |
Re: Truexgold Nairaland Customer Support by dejitenaj(m): 7:50pm On Feb 15, 2017 |
truexgoldcom: 100 mgs every minute? who you be? that's approximately 6000 msgs every hour. hehe hehe hehe he you are a funny liar. Just because you wanted to delay our payments, I can see that you have deleted every email you received from neteller about our funds sent to you. you better go to trash or wherever you kept it to start paying your clients. I will love to see you stop buying neteller since that's what is hot for you. 3 Likes |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:54pm On Feb 15, 2017 |
dejitenaj: We are TRUEXGOLD |
Re: Truexgold Nairaland Customer Support by tenzino: 8:41pm On Feb 15, 2017 |
TRUEXGOLD IS THE BEST EXCHANGER I HAVE KNOWN IN ALMOST A DECADE NOW. GO AND HUG THAT MAD WOMAN IF YOU THINK OTHERWISE . . RIDE ON MR. TRUEX . . . IF YOU DON'T HAVE HATERS, IT SIMPLY MEAN U ARE A NOBODY OR HAVE NOT ACHIEVED ANYTHING FOR PEOPLE TO BE JEALOUS OF. |
Re: Truexgold Nairaland Customer Support by CallmeLucy(m): 1:19pm On Feb 16, 2017 |
I can't believe you guys are actually have a dumb conversation with Truegold. He obviously doesn't want to pay you guys. They already sent the funds to your NTR account before it gets blocked by Neteller which the main reason is that you're receiving too much funds which can be considered as money laundering, hence, Neteller needs some documents from you and if they're satisfied with the documents you provide, you account would be unblocked and if Neteller thinks your documents ain't complete the account is going to get closed and YOU(Neteller) would be able to withdraw the funds in the account before it gets blocked to your bank account. I'm 100% sure your account wasn't blocked before your customers sent the funds to your Neteller account before if it was blocked by then, all transactions would've been unsuccessful which means your customers would still have their money in their own Neteller account and not yours. Let's say you're a seller on Ebay and I bought an item from you, I made the payment for the item like any other buyer would do, then after like 5 hours, PayPal got your account blocked (Limited). You're basically saying you're not going to send the item which has already been paid for to the seller? Are you out of your mind here or something? My advice to all the customers who made payment to Truegold Neteller account is just to link up with other customers (like 5 people) and visit their office. When you're there, tell truegold to call Neteller on the phone and ask about the payments received into their account before the account got blocked, if Neteller confirms the payments sent to Truegold.... Then Truegold has no option than to send the payments to their customers. If you don't do what I said above, I read someone saying the funds is meant to be his rent, I'm telling you, you're definitely gonna get sent packing, except your rent is due in 3 months time I swear. I hope we all find peace. 6 Likes |
Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:17pm On Feb 16, 2017 |
CallmeLucy: So when you hack someone's account and send the funds to us, then suddenly neteller suspects and blocks our account over your payment then you want us to pay you abi Did it ever occur to you, that account would have been active if you hadn't transferred your stolen funds to our account Neteller is doing their investigation and if anyone here think they have wasted too much time in doing so, such a person should contact neteller. We shall appreciate the gesture! |
Re: Truexgold Nairaland Customer Support by vickylala239: 9:25pm On Feb 16, 2017 |
Did you guys notice the way Truexgold is replying msgs on Narialand, meanwhile they Will not do this if Neteller was active and you actually send funds to them... What shock me is when their services are needed they are No where to be found.. These r people that their line can never be on, once you send funds to them.one culd think they are busy But No,you get your fund after two days or 12hours later.... One culd wonder Wat are dey usually busy doing ,when an individual sent fund Since 8am,yet get his naria after 2days...or 12hrs later.. They claim to be busy That's why they Dnt pick calls or reply to mail,But this does not show how effective they are.... 3 Likes |
Re: Truexgold Nairaland Customer Support by dejitenaj(m): 9:06am On Feb 17, 2017 |
vickylala239: They don't reply because they don't usually have the naira to pay their customers and they don't know when they will and if they come online, they are sure people will ask them for their money so they just stay offline. I've sent them funds before and I didn't get paid on time so after 24 hours, I called their number was off, message on WhatsApp was delivering but they didn't open it. I sent email no response and I dropped message on this thread and I was replied after 3 days when they have paid. Do you think they didn't see the message? No they did because I'm sure there were a lot of people like me disturbing them for their money but they couldn't read them because they had no money to pay. 2 Likes |
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