Let me tell all of you the truth - Neteller is going to close that account and refund the money to Truexgold. The only surprise is how this is taking too long. I don't blame Truexgold, since Neteller doesn't want a personal account to be used for business. The only thing is that they should make their decision quickly and do what they want to do.

Whenever Neteller makes a decision, you can't do anything about it. Neteller founders were once arrested in USA for money laundering charges... And that's why they are extremely careful now.

Is it compulsory to open a Neteller account? Can't you live your life without Neteller? After all, there are other e-currency providers out there that are more friendly to Nigerians, and their services are gaining popularity.

Let everybody know this: If you're stuck, you got the whole world to choose from. Neteller and Skrill do not work for Nigerians, and if something doesn't work for you, then cut it out of your life. Life is to short to subject yourself to unnecessary frustrations.

I'm very sorry to hear that people's monies have been held.

ituglobal:
Let me tell all of you the truth - Neteller is going to close that account and refund the money to Truexgold. The only surprise is how this is taking too long. I don't blame Truexgold, since Neteller doesn't want a personal account to be used for business. The only thing is that they should make their decision quickly and do what they want to do.

Whenever Neteller makes a decision, you can't do anything about it. Neteller founders were once arrested in USA for money laundering charges... And that's why they are extremely careful now.

Is it compulsory to open a Neteller account? Can't you live your life without Neteller? After all, there are other e-currency providers out there that are more friendly to Nigerians, and their services are gaining popularity.

Let everybody know this: If you're stuck, you got the whole world to choose from. Neteller and Skrill do not work for Nigerians, and if something doesn't work for you, then cut it out of your life. Life is to short to subject yourself to unnecessary frustrations.

I'm very sorry to hear that people's monies have been held.

It's hard to feel this pain. I pray soon enough all money will be refunded. I use your service too and your sincerity remains the best. Thumbs up for your post in this thread too.

ituglobal:
Let me tell all of you the truth - Neteller is going to close that account and refund the money to Truexgold. The only surprise is how this is taking too long. I don't blame Truexgold, since Neteller doesn't want a personal account to be used for business. The only thing is that they should make their decision quickly and do what they want to do.

Whenever Neteller makes a decision, you can't do anything about it. Neteller founders were once arrested in USA for money laundering charges... And that's why they are extremely careful now.

Is it compulsory to open a Neteller account? Can't you live your life without Neteller? After all, there are other e-currency providers out there that are more friendly to Nigerians, and their services are gaining popularity.

Let everybody know this: If you're stuck, you got the whole world to choose from. Neteller and Skrill do not work for Nigerians, and if something doesn't work for you, then cut it out of your life. Life is to short to subject yourself to unnecessary frustrations.

I'm very sorry to hear that people's monies have been held.

What If Truexgold has been paid ? Cos I see no reason why neteller kept the money in their custody. You don't want a particular account, block and refund.

caporia:


What If Truexgold has been paid ? Cos I see no reason why neteller kept the money in their custody. You don't want a particular account, block and refund.

Neteller has not even issued any reasonable report about the issue.

truexgoldcom:


Neteller has not even issued any reasonable report about the issue.

Am what if it wasn't blocked in the first instance?

caporia:


Am what if it wasn't blocked in the first instance?

Try sending $5 to the wallet and find out

#bringbackourneteller

TruexGOLD wishes all our loyal customers here a Happy New month!!!

We have not forgotten in a hurry, the Neteller SAGA, and this is to reassure you that once we receive any positive response from them, you will be duly communicated. The Truex ex platform is still the BEST in NIGERIA and very much open for you to transact on other friendly but reputable ecurrencies like pm, btc and co.

Thanks and have a successful MARCH.

Team TruexGOLD.

truexgoldcom:
TruexGOLD wishes all our loyal customers here a Happy New month!!!

We have not forgotten in a hurry, the Neteller SAGA, and this is to reassure you that once we receive any positive response from them, you will be duly communicated. The Truex ex platform is still the BEST in NIGERIA and very much open for you to transact on other friendly but reputable ecurrencies like pm, btc and co.

Thanks and have a successful MARCH.

Team TruexGOLD.

We are in pain, all Oga and workers are smiling with our money. God will jugde u

truexgoldcom:
TruexGOLD wishes all our loyal customers here a Happy New month!!!

We have not forgotten in a hurry, the Neteller SAGA, and this is to reassure you that once we receive any positive response from them, you will be duly communicated. The Truex ex platform is still the BEST in NIGERIA and very much open for you to transact on other friendly but reputable ecurrencies like pm, btc and co.

Thanks and have a successful MARCH.

Team TruexGOLD.

Nice picture. But you need to inculcate friendly and nice customer relationship among your staff and the owner . I wonder who among these fine faces is responding here to clients in an 'agbero' fashion?

palinco:

Nice picture. But you need to inculcate friendly and nice customer relationship among your staff and the owner . I wonder who among these fine faces is responding here to clients in an 'agbero' fashion?

There's no fine face there, na fools em be

palinco:

Nice picture. But you need to inculcate friendly and nice customer relationship among your staff and the owner . I wonder who among these fine faces is responding here to clients in an 'agbero' fashion?

Thanks for your suggestion.

maddman:


There's no fine face there, na fools em be

Noted!

caporia:


We are in pain, all Oga and workers are smiling with our money. God will jugde u

We pray that God will sustain you, things are hard everywhere, you need to be strong and focused.

What is really the issue..

What are they investigating till now.....

What is really going on....

truexgoldcom:



We pray that God will sustain you, things are hard everywhere, you need to be strong and focused.

U r a fool, things are hard everywhere?
After I made 170k and send to you.

I need to be strong and focus?
So I wasn't focused when I made the 170k worth of ntr?

You will also experience same bitterness one day with the way you always respond to people.

Kudos to Nairaland for deleting some of my important messages on this thread, guess Truexgold paid well for the advert.

God is watching in 5D

vickylala239:
What is really the issue..

What are they investigating till now.....

What is really going on....

That is it exactly....I too could not understand what is being investigated till now...

What you guys don't know is that they can get paid and decide to do business with the money for few months.

Nobody knows what's happening, we are just following blindly.

All affected guys, this issues is taking too long, what if we stop hitting hard on TRUEXGOLD and start a social campaign so at least we can here directly from Neteller why TRUEXGOLD Account was blocked.

If Possible.

Hastag suggestions please. N3.5million no be change oooooooooo

truexgoldcom:



We pray that God will sustain you, things are hard everywhere, you need to be strong and focused.

if only u were this polite from the begining, ppl wont be this angry....anways keep up the polite attitude, no need responding to all rude comments...
And to all affected and truexgold, is it possible for the affected accounts to msg neteller also showing proof their money is affected(with a screenshot from truexgold)....
just maybe, maybe neteller can look into the issue again...

gagzee:

if only u were this polite from the begining, ppl wont be this angry....anways keep up the polite attitude, no need responding to all rude comments...
And to all affected and truexgold, is it possible for the affected accounts to msg neteller also showing proof their money is affected(with a screenshot from truexgold)....
just maybe, maybe neteller can look into the issue again...

If you excalate the issue Truexgold Will be blocked totally....

Account Will not be open or refunded.....

The funny thing is Truexgold ought to have keep sending them mail....

U keep mute and the sleep off....

Truexgold need to fight for their money....to me they are just relaxed..

The need to over excalate the issue....

They shuld keep asking them Why holding their money hostage...

vickylala239:



If you excalate the issue Truexgold Will be blocked totally....

Account Will not be open or refunded.....

The funny thing is Truexgold ought to have keep sending them mail....

U keep mute and the sleep off....

Truexgold need to fight for their money....to me they are just relaxed..

The need to over excalate the issue....

They shuld keep asking them Why holding their money hostage...

oh ok...
tho i thought if d affected ppl also msgd neteller, then dey might consider them and open it, but since its otherwise....truexgold please just keep reminding them, and if possible let them know ur clients money is their too, and they are on ur neck...im sure they hot human feelings, if you present d current situation at hand to them properly....my opinion tho

gagzee:

if only u were this polite from the begining, ppl wont be this angry....anways keep up the polite attitude, no need responding to all rude comments...
And to all affected and truexgold, is it possible for the affected accounts to msg neteller also showing proof their money is affected(with a screenshot from truexgold)....
just maybe, maybe neteller can look into the issue again...

Thank you for your message.

The thing is that our account was not the only one blocked! We know at least 3 other exchangers who have had their accounts blocked too within a short period of time. It's a pity Neteller blocked ours with alot of funds inside, honestly we can't even say exactly the amount involved.

Doing what you suggested is also good, but by doing so, you have endangered your account too, meaning expect a block anytime. Neteller wants users to use their services for personal use only.

vickylala239:



If you excalate the issue Truexgold Will be blocked totally....

Account Will not be open or refunded.....

The funny thing is Truexgold ought to have keep sending them mail....

U keep mute and the sleep off....

Truexgold need to fight for their money....to me they are just relaxed..

The need to over excalate the issue....

They shuld keep asking them Why holding their money hostage...

Thank you Sir for your submission,

Please be rest assured we are always in contact with neteller . . . here is their last response.

Thank you.

truexgoldcom:



Thank you Sir for your submission,

Please be rest assured we are always in contact with neteller . . . here is their last response.

Thank you.

Let's see the actually msg u send to them..

We need to know What u wrote....

vickylala239:



Let's see the actually msg u send to them..

We need to know What u wrote....

Furtoshorp

truexgoldcom:



Thank you for your message.

The thing is that our account was not the only one blocked! We know at least 3 other exchangers who have had their accounts blocked too within a short period of time. It's a pity Neteller blocked ours with alot of funds inside, honestly we can't even say exactly the amount involved.

Doing what you suggested is also good, but by doing so, you have endangered your account too, meaning expect a block anytime. Neteller wants users to use their services for personal use only.

oh, ok then...lets all just be positive about the situation, hopefully it ends well for all parties.

Let me come out clean here. Anyone using Neteller for exchange business clearly violates Neteller terms and conditions. Apart from the fact that some customers send scammed and stolen funds to exchangers, it’s a violation of rules to use a personal Neteller account for business.

Anyone who creates additional account to continue using a personal account for business would ultimately end up being banned… and the consequences can even be grim.

This issue is being delayed for too long – honestly. And I can feel the psychological anguish and emotional trauma some innocent customers are going through. People need their money quickly and Neteller may be deliberately delaying Truexgold because they know they banned some accounts associated with their exchange business, in the past.

The only way out of this impasse is for Truexgold to write Neteller by email/and also phone them that they are no longer interested in using that account, and they want to close the account. Neteller would close the account quickly, and ask you to provide your banking details (which you can provide very quickly).

Then you would send a refund request to an email address that would be given to you. Neteller would then forward all the fund balance to your domiciliary account. You can then sell the money at black market and settle your customers – even if the rate would be markedly lower.

Waiting for Neteller to make decision would waste a lot of time – I can guarantee you that.

It’s not easy for many people to have their money held somewhere else when they have to wait indefinitely. It’s a bad thing and only Heavens know the kind of difficulty some people are passing through as a result of this.

Truexgold, please and please, we humbly beg you to tell Neteller to close that account and request for a refund. . Please, save people from the heartaches they are passing through.

I’m very sorry if anyone is offended by this post.

ituglobal:
Let me come out clean here. Anyone using Neteller for exchange business clearly violates Neteller terms and conditions. Apart from the fact that some customers send scammed and stolen funds to exchangers, it’s a violation of rules to use a personal Neteller account for business.

Anyone who creates additional account to continue using a personal account for business would ultimately end up being banned… and the consequences can even be grim.

This issue is being delayed for too long – honestly. And I can feel the psychological anguish and emotional trauma some innocent customers are going through. People need their money quickly and Neteller may be deliberately delaying Truexgold because they know they banned some accounts associated with their exchange business, in the past.

The only way out of this impasse is for Truexgold to write Neteller by email/and also phone them that they are no longer interested in using that account, and they want to close the account. Neteller would close the account quickly, and ask you to provide your banking details (which you can provide very quickly).

Then you would send a refund request to an email address that would be given to you. Neteller would then forward all the fund balance to your domiciliary account. You can then sell the money at black market and settle your customers – even if the rate would be markedly lower.

Waiting for Neteller to make decision would waste a lot of time – I can guarantee you that.

It’s not easy for many people to have their money held somewhere else when they have to wait indefinitely. It’s a bad thing and only Heavens know the kind of difficulty some people are passing through as a result of this.

Truexgold, please and please, we humbly beg you to tell Neteller to close that account and request for a refund. . Please, save people from the heartaches they are passing through.

I’m very sorry if anyone is offended by this post.

I do not think you have offended anyone by this piece, in fact we must commend you for your contributions so far in this issue. You have always chosen your words wisely, right from the very beginning and that we have taken note of.

On your suggestion, I shall ask the Director to review your suggestion later today and hopefully we shall write them and get back to you guys with screenshots.

Please note that the TRUEXGOLD MGT is also not happy with this incident, so we shall do our best to make sure you all get your money soonest.
Like we have shown earlier, Neteller rejected our application for a Business account so its obvious they do not welcome us (Nigerians) to do business with them hence we have also permanently disabled the service on our website. We believe whatever you can do with Neteller, you can do also with Bitcoin and even more, so why the troubles.

Thanks again, your suggestion will be looked into.
TNX.