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Nairaland Forum / Nairaland / General / Jobs/Vacancies / CV Format For A Customer Service Job Application (16796 Views)
Is Nigeria Prison Service Job Good For Married Women? / Best CV Format / CV Format For A Graduate Trainee Job Application (2) (3) (4)
CV Format For A Customer Service Job Application by nmreports: 8:41pm On Mar 04, 2017 |
Jobs have evolved, HR has evolved and the world generally is evolving. Change is something that is constant and we must all endeavor to ensure that we are up-to-date with trends in other for us to thrive in our job search or career aspirations. CV/ Resume contents have moved from story telling to ''contents''. By ''contents'' I meant substance. Figures and results of who you are, what you have achieved and what you are able to do. Meetings and general office discussions are now dependent on data and figures rather than words. Having this perspective would help you generally so when next you are applying for a customer service role, let it look like something below: REMEMBER, ALWAYS QUANTIFY YOUR ACHIEVEMENTS Read How To Write A Winning Resume Generally Here: http://www.hrtechnique.com/2016/08/how-to-write-winning-resume.html ********************* MICHAEL BOLARINWA Plot 2, Maryland Crescent, Maryland | +23480679650** | michael@somedomain.com | Social Media URL Call Center Pro with Inbound & Outbound Experience Sales | Customer Service | Social Media Customer-centric (English-Spanish), call center representative with a history of top-ranked production in inbound and outbound call centers. Call Center Operations Inbound & Outbound Call Handling Internet Research Complaint Handling & Issue Resolution Telephone Sales & Customer Support Customer Service Excellence Order Processing Data Entry and Database Administration Professional Experience ABC company | Lagos, Nigeria Call Center Representative 2014 to 2017 Award: Top performer and revenue-generator. Consistently ranked best in company-wide issue resolution. Client Services: Negotiate with clients to resolve account delinquencies, earning client trust while maintaining company loyalty and continually achieved 90%+ quality assurance Team Development: Mentored associates and new intakes on a one-on-one basis to review KPIs and account results. Process Improvement: Created a simplified checklist for monitoring daily and weekly collections that helped increase team production results by up to 15%. Also developed a simple weekly reports to help teams recap weekly progress and bottlenecks. Education University Degree (2:2), XYZ University | Sapele, Lagos. Skills CRM; Salesforce.com; Zendesk; MS Office; chat/ IM systems. Source: www.HRtechnique.com 10 Likes 5 Shares |
Re: CV Format For A Customer Service Job Application by nmreports: 9:20pm On Mar 04, 2017 |
Hope you find this useful. 3 Likes 2 Shares |
Re: CV Format For A Customer Service Job Application by odaniel1(m): 11:54pm On Mar 04, 2017 |
Beautiful piece! As a practising CSR, I couldn't suggest a better way to organize your Resume. 5 Likes 2 Shares |
Re: CV Format For A Customer Service Job Application by diiadem(f): 11:57pm On Mar 04, 2017 |
nmreports:what about a fresh graduate without experience in CRM? 5 Likes 2 Shares |
Re: CV Format For A Customer Service Job Application by Selfhood: 9:23am On Mar 05, 2017 |
This is awesome. Someone can even replicate this with ones CV. This would help tons of people. 1 Like 2 Shares |
Re: CV Format For A Customer Service Job Application by nmreports: 6:39am On Mar 06, 2017 |
Selfhood: Thanks. 2 Likes 1 Share |
Re: CV Format For A Customer Service Job Application by nmreports: 2:54pm On Mar 06, 2017 |
diiadem: https://www.nairaland.com/3667326/cv-format-graduate-trainee-job |
Re: CV Format For A Customer Service Job Application by diiadem(f): 1:09am On Mar 07, 2017 |
nmreports:OK 1 Like |
Re: CV Format For A Customer Service Job Application by nmreports: 5:30am On Mar 08, 2017 |
diiadem: Done!. |
Re: CV Format For A Customer Service Job Application by davidkingrichie(m): 5:44am On Mar 08, 2017 |
I am impressed. I get a lot of rubbish looking CVs week in week out. Good job! 1 Like |
Re: CV Format For A Customer Service Job Application by nmreports: 7:03am On Mar 09, 2017 |
davidkingrichie: You think this format would be helpful?. |
Re: CV Format For A Customer Service Job Application by DirtyGold: 7:16am On Mar 09, 2017 |
Okay |
Re: CV Format For A Customer Service Job Application by leokennedi(m): 7:16am On Mar 09, 2017 |
nmreports:I know it has and will help alot of people.. |
Re: CV Format For A Customer Service Job Application by Goldenheart(m): 7:17am On Mar 09, 2017 |
Cool |
Re: CV Format For A Customer Service Job Application by adewumiopeyemi(m): 7:17am On Mar 09, 2017 |
Aft writing that does tha gurantee job placement ![]() |
Re: CV Format For A Customer Service Job Application by lordcabasa(m): 7:17am On Mar 09, 2017 |
U still need connection. U must know somebody first to get d job. |
Re: CV Format For A Customer Service Job Application by NobleAky(m): 7:23am On Mar 09, 2017 |
davidkingrichie:let me not assume that you are one of those job scammers dishing out non existing jobs to scam people |
Re: CV Format For A Customer Service Job Application by jasperism(m): 7:26am On Mar 09, 2017 |
Ovoko, the cv even carry award. Bye sir |
Re: CV Format For A Customer Service Job Application by MrGreenMavro: 7:30am On Mar 09, 2017 |
ok |
Re: CV Format For A Customer Service Job Application by serverconnect(m): 7:37am On Mar 09, 2017 |
nice one |
Re: CV Format For A Customer Service Job Application by Moheat(m): 7:44am On Mar 09, 2017 |
Thanks OP. This is coming at the right time. |
Re: CV Format For A Customer Service Job Application by lonelydora: 7:45am On Mar 09, 2017 |
Just watch as some people will copy and paste this on their CVs |
Re: CV Format For A Customer Service Job Application by lonelydora: 7:45am On Mar 09, 2017 |
Moheat: Where are you applying? |
Re: CV Format For A Customer Service Job Application by nmreports: 7:45am On Mar 09, 2017 |
jasperism: Because it carries award does not mean you must have one in yours. Its just a design. |
Re: CV Format For A Customer Service Job Application by MOORCHMOORE(m): 9:07am On Mar 09, 2017 |
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