The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months. Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Community Operator Assistant (COA)
Job Code: APDT-01COA
Location: Delta State

Description:
Community Operator Assistant provide prompt professional resolution to daily customer issues and inquiries at the TSSC, while ensuing the smooth running of computer systems and users get maximum benefits from them. The candidate is expected to have basic Photoshop skills that is required for making product images.

This candidate must be fluent in English and the native dialect and must be based in the local community. A native will be a plus

Responsibilities:
• Establish first level contact with Customers and ensure first level merchant acquisition
• Talk customers through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new products and enlightening customers at the centre
• Set up new users' accounts and profiles and dealing with password issues
• Establish and maintain a good working relationship with both walk-in and existing customers.
• Set appointments, listen to customers' needs and sell our products and services to them
• Attend and participate in regular staff meetings
• Help Users send RFQ ( Request For Quotes)
• Customer support on our sites
• Help in arranging parcels and freight
• Receive samples at the centre and send pictures and description to appropriate quarter
• Excellent negotiation skills
• Proficient with personal computers and networking including Microsoft Excel
• Help User negotiate and issue purchase and sales orders
• Ability to work as a team
• Serve as liaison between the unit and the technology department to resolve issues
• Escalate trouble issues to relevant departments for resolution of issues. Follow up with related parties to ensure timely resolution of escalated issues.

Qualifications/Skills/Competencies:

• Essential Minimum of SSCE/GCSE/ND degree holders will be considered
• Customer focus
• Quality awareness
• Good problem solving skills
• Ability to recognize cost reduction opportunities
• Experience in Chat support, data entry, virtual assistant
• Enthusiasm and drive
• App testing experience will be a plus
• IT literate- Use of Microsoft word , Excel Quick learner and enthusiastic
• Flexible approach to stand by and overtime requirements (ability to work every other weekend)

Application Closing Date
7th April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.

got an invite for interview on 22nd April at Asaba, who's with me?

chuhill:
got an invite for interview on 22nd April at Asaba, who's with me?

I also got an invite

good luck guys. you can PM me for hints

I got invite too but i dont think i can make it because i'm from ibadan and don't even know anyone to stay with in asaba, not to talk of transport fee, pls pm on 08107823255 for outcome of interview.

guys how did the interview go? has anyone been called?

maxyeboa:
guys how did the interview go? has anyone been called?

Not yet, hv not heard anything from them.

alright. fingers crossed

anyone called yet?

They sent SMS to Community Operators (CO) yesterday, I don't know if SMS was sent to other positions too.

congratulations to those successful ones. messages was sent to other positions too. but some of us didn't get the message.

maxyeboa:
congratulations to those successful ones. messages was sent to other positions too. but some of us didn't get the message.

My SMS was sent to my Sister's number instead of my personal line, so I advice you check on any contact you included on your CV.

who has resumed please. some of us haven't gotten any info again since the last message

How did it go for those that earlier got their message?

chuhill:
How did it go for those that earlier got their message?

no idea. everything seems very quiet from them.

maxyeboa:

no idea. everything seems very quiet from them.

Ok, i asked because i didn't receive their message when others did but got one two weeks ago from ICTBEYOND, don't know if it's really from them or scam people. Here is the message,
"Hi,thank u 4 ur patience so far.We r currently setting up all offices across d state n this hs caused a time lag on resumptn.We hope 4 evryone 2 resume simultaneously & so we r putting all effort 2 meet our timelines.Training/Oreintatn schedule hs bn fixed n wil b communicated 2 u within d shortest possible time frm 2day.We hope 2 welcome u 2 our family!Thank u

chuhill:

Ok, i asked because i didn't receive their message when others did but got one two weeks ago from ICTBEYOND, don't know if it's really from them or scam people. Here is the message,
"Hi,thank u 4 ur patience so far.We r currently setting up all offices across d state n this hs caused a time lag on resumptn.We hope 4 evryone 2 resume simultaneously & so we r putting all effort 2 meet our timelines.Training/Oreintatn schedule hs bn fixed n wil b communicated 2 u within d shortest possible time frm 2day.We hope 2 welcome u 2 our family!Thank u

its not scam. I got to find out they haven't resumed. that have been putting things together. I learned they should have resumed this august but for some delay. resumption should be just around the corner

Any update?

anyone heard from them?