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Nairaland Forum / Science/Technology / Phones / Tecno C7 Hotspot Issues - Just One Month Old! (3604 Views)
Wifi Hotspot Issues On Tecno and other Android devices (solved) / Hotspot Issues / Tecno C7 (2) (3) (4)
Tecno C7 Hotspot Issues - Just One Month Old! by WackyJ1(m): 4:17am On May 25, 2017 |
I recently noticed that whenever I switch on my Hotspot, after 20 seconds it turns off by itself. No matter how many times that I turn it on, it always goes off by itself. It started about a week ago. Before this time, I used the Hotspot very well. In fact, after some time the Hotspot does stay on if you keep trying to switch it on. I put a message on the Carlcare thread and I was told that it was a hardware issue and of course I should visit their Carlcare office. Hardware issue on a Month old phone. This is my first tecno phone because for a long time I believed that tecno made inferior phones with inflated prices. I bought this phone because I believed that tecno had improved. I guess I was wrong. This phone is just a month old (April 24) and I am already experiencing this issue. Those who are interested in getting this phone. Take note. Those who have experienced this issue. What can I do about it? |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by TechPanda(m): 6:42am On May 25, 2017 |
@ Wackyj1 Please hold on lemme see if there is a way around. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by Thepasserby(m): 7:08am On May 25, 2017 |
Back up your data and wipe the phone. Did the same and it worked for me. 1 Like |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by CarlcareOpebi(f): 2:02pm On May 25, 2017 |
WackyJ1:You can actually try Resetting the phone or visit our Benin Centre to get the Update done. You did not mention that it was only a month old initially; since C7's launch there's been an update or two. That may be what the device needs. @WackyJ1 |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by WackyJ1(m): 5:21pm On May 25, 2017 |
CarlcareOpebi: Thanks for your response. How do I reset the phone? So I have to go all the Way to Benin to do the update. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by WackyJ1(m): 5:21pm On May 25, 2017 |
Thepasserby: You did same on the same phone? How do you backup data? |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by Thepasserby(m): 5:27pm On May 25, 2017 |
WackyJ1: Mine was infinix. I just copied all files to PC and wiped the phone. It came back to normal after the wiping. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by omoalajah(m): 8:23pm On May 25, 2017 |
I think an hard reset should fix this phone for you. Google how to had reset an android phone |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by datyorubaboy: 9:10pm On May 25, 2017 |
If your phone has any issues, you should take it to carlcare |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by smatjr(m): 9:16pm On May 25, 2017 |
I had this same issue with my hot4 ....try to reset factory settings ....problem solved... Bro ![]() |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by missslimzy(f): 12:23pm On May 26, 2017 |
Hard reset from your settings. But do a back up first WackyJ1: |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by 2sexynet: 1:08pm On May 26, 2017 |
WackyJ1: ![]() |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by afezy110(m): 4:03pm On May 26, 2017 |
WackyJ1:i have the sMe problem with my tecno w3 |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by Nobody: 4:11pm On May 26, 2017 |
WackyJ1: Back up on Google Drive if you have an account of connect to a PC and store all files there or on a memory card. But make sure you remove the memory card before resetting. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by CarlcareOpebi(f): 4:14pm On May 26, 2017 |
WackyJ1:No you don't @WackyJ1 Use the Back Up & Restore App on the phone to save your files. And then go to SETTINGS - scroll to Factory Data Reset, tap it open - and select BACK UP & RESET. That'll do it. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by Nobody: 4:18pm On May 26, 2017 |
Try do phone update first since it's a new phone, I am sure it needs update WackyJ1: |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by CarlcareOpebi(f): 4:20pm On May 26, 2017 |
afezy110:Hi @afezy110 Have you tried resetting your phone? What's the current Build Number running on your phone? |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by Nobody: 6:28pm On May 26, 2017 |
2sexynet:your bbm pin? 1 Like |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by 2sexynet: 8:11pm On May 26, 2017 |
jagugu88li:2B110FC8 |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by shiftback: 10:52pm On May 26, 2017 |
op how much did you get the Camon c7. I'm looking for a nice simple phone with a good camera to gift some. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by shedo4sure: 11:28pm On May 26, 2017 |
It happened 2 my tecno w4. I didn't bother factory resetting my device. All I did was 2 boot into recovery and clear cache and dalvik cache, and it started working perfectly... |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by WackyJ1(m): 5:57am On May 27, 2017 |
2sexynet: Bia this place resemble blackberry thread? |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by WackyJ1(m): 5:57am On May 27, 2017 |
shiftback:Got it #36000 |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by WackyJ1(m): 6:08am On May 27, 2017 |
I did a Hard reset of my phone and the Wi-Fi hotspot started working well. I did not want the problem to repeat it self so I decided to go to Onitsha Carlcare center to update the phone like Carlcareopebi suggested. I got there and the guy there said there is no update for the phone, that if there was, I would be notified via OTA. I told him I hadn't been notified but I had been told there might be an update by a carlcare agent here. Oga took my phone inside, gave it to some people, I supposed and returned it to me 40 mins later. From what I observed on the phone. Nothing special was done, no update. Just another hard reset. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by 2sexynet: 1:30am On May 29, 2017 |
WackyJ1:ara re ko ya o |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by Askech(m): 3:46am On May 29, 2017 |
WackyJ1:actually bro I believe there are about two updates for the phone. I had the phone before and I recieved the two updates sometime in February or march. just try leaving ur data on for some time or better still connect to a wifi network for the update to download, after which u can then install it. |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by afezy110(m): 12:52pm On May 29, 2017 |
CarlcareOpebi:I've reset it before.. the problem went but it came back.. and this phone internal storage issur problem is a pain |
Re: Tecno C7 Hotspot Issues - Just One Month Old! by CarlcareOpebi(f): 4:48pm On May 30, 2017 |
afezy110:Okay @afezy110 Visit the Carlcare Service Centre closest to you for a Software Reload. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you. Thank you! |
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