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Nairaland Forum / Science/Technology / Phones / A Nairalander Explains First Bank Mobile Banking in Practical Steps. (114111 Views)
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Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 3:04pm On Jun 10, 2017 |
kirchofff:Nothing. Its only when you are changing to a new phone, you will now use the PAN number on the new ATM card to activate on the new device. |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by seyoops4u: 3:11pm On Jun 10, 2017 |
dingbang: So, You guys dont give people FEEDBACK especially when it involves money. "We" were trying to use First Bank card to refill our gas at the filling station but the POS displayed a message failed transaction but the money was deducted from the account. Due to that, we called your help line and they said we should give them (you) 2 weeks and ever since then (more than one month) no feedback, no reversal of the money either. Is that a good customer service ? We kept calling and First Bank kept telling us to give them sometime. Really, we're highly disappointed in your customer service. It's so poor... I'm sure we're not the only one experiencing this bad customer service you guys are operating. Please work on it |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by Zonacom(m): 3:39pm On Jun 10, 2017 |
dingbang:Please bro i have two savings account with firstbank and i use same phone number for both. How can i operate both accounts using the mobile app? At present i can only access one of the accounts on the app |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 3:50pm On Jun 10, 2017 |
Zonacom:just go to any first bank branch and talk to the customer service that you want to link your account, it will be done right away after your request has reached their platform |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 3:53pm On Jun 10, 2017 |
seyoops4u:I understand your complaints sir.. It might be that the filling station got the money but refused to inform you. Some people can be as wicked like that. But nevertheless, I don't work in that dept, on behalf of firstbank, I am sorry for the inconvenience |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 3:57pm On Jun 10, 2017 |
Download the mobile app and keep your questions coming. Thanks alot |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by seyoops4u: 3:58pm On Jun 10, 2017 |
dingbang: So, there wont be solution to this, right ? |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:01pm On Jun 10, 2017 |
seyoops4u:there is still a solution. It might be due to the fact that the customer service officer whom you lodged the complaint to did not constantly remind those in charge to act fast on your issues. On my own part I would suggest you take the matter to the Branch manager and express it to him. |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by Nobody: 4:11pm On Jun 10, 2017 |
@ Dingbang, what are the requirements to get MPOS? Who sort of account(savings/businesss) do I need to operate to subscribe for MPOS...does any charges apply too? |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:15pm On Jun 10, 2017 |
IHate9ja1:my unit is first bank Mobile App. I suggest you visit any first bank branch and get the required info about getting the POS for your busines from the Customer Service Officer 1 Like |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by Angeleye5(m): 4:20pm On Jun 10, 2017 |
Dingdong Good Stuff Man, Jst Downloaded D App And Yes I Was Sure To Add Ur Referal Code., But I'd Like To Knw If The App Works Offline. |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:22pm On Jun 10, 2017 |
iheanyi40:First monie app is more like a mobile wallet. But with first mobile, you can perform a large range of transactions. My apologies for attending to your question late. |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:24pm On Jun 10, 2017 |
Angeleye5:thanks for using my referral code.. I really appreciate.. First bank has also made a provision for customers to do transactions offline using the ussd code. To transfer money, dial *894*amount*accountnumber# and follow the instructions |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:25pm On Jun 10, 2017 |
DALE917:hey, have you tried again? |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by daprim(m): 4:48pm On Jun 10, 2017 |
dingbang: I just used it with your referral code, so l am awaiting my thanksgiving offering |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:52pm On Jun 10, 2017 |
For those who will love to open an account with first bank, the requirements are listed below A valid I'd card. 2500naira minimum. You can as well open it with 1000naira and deposit the balance later to collect your ATM card . Two passports Utility bill See you at the nearest first bank branch ![]() |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 4:53pm On Jun 10, 2017 |
daprim:what network do you use? |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by iamezekwesiri: 5:18pm On Jun 10, 2017 |
dingbang: Not all ATM cards OP, Only Verve and Naira Mastercard (debit card) |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 5:25pm On Jun 10, 2017 |
Your questions are welcomed |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by seunlayi(m): 5:29pm On Jun 10, 2017 |
Op, you tried. Only if firstbank can have more innovative minds like you, nothing will stops them from bn truly the first. Thumbs up 1 Like |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 5:32pm On Jun 10, 2017 |
seunlayi:I appreciate your comments Sir. Thanks alot 1 Like |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by Abbeyme: 5:41pm On Jun 10, 2017 |
heydora: Could be that you have disabled certain text messages from your phone. Please text STATUS to 2442. It will let you know if your network provider has enrolled you on the Do Not Disturb DND service to stop unsolicited sms. If positive, that is the issue why you have not received your OTP. To resolve text ALLOW to 2442 Cheers 1 Like 1 Share |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 6:08pm On Jun 10, 2017 |
Ask your questions please |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by seyoops4u: 6:10pm On Jun 10, 2017 |
dingbang: Wow !! going to Branch Manager to lodge a complaint... |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 6:13pm On Jun 10, 2017 |
seyoops4u:well you said the issue has not been resolved for over a month... And you have gone countless times to complain to customer service .. I thought best to go to a higher authority then |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by daprim(m): 7:19pm On Jun 10, 2017 |
dingbang: MTN |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by muyibabs: 7:43pm On Jun 10, 2017 |
I do not have an ATM card for my account. Does that mean I cannot use the app? |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 7:49pm On Jun 10, 2017 |
muyibabs:yes. Please pick up your atm at the nearest branch close to you. It doesn't take two minutes more... Even if you don't want to be using ATM card, just pick it up just for the mobile banking purpose .. That's all.. |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by biggy26: 7:50pm On Jun 10, 2017 |
dingbang:That's interesting to note, but how come it's only the first bank app that has a phobia for smaller android versions? I think it has to do with your technology, not necessarily the phone version. My thoughts. |
Re: A Nairalander Explains First Bank Mobile Banking in Practical Steps. by dingbang(m): 7:50pm On Jun 10, 2017 |
daprim:alright.. Please inbox me your number.. Make I send card for you.. |
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