[quote author=eightsin post=57758938][/quote]please explain what you experienced

dingbang:
please explain what you experienced

I made transfer of 16k,17k,16k today and tried making transfer of 141k and it said transfer limited exceeded. I called helpdesk and no solution was proffered.

eightsin:


No I didn't. I just downloaded the app and started using it

what was the last transaction amount you performed on the app?

eightsin:


I made transfer of 16k,17k,16k today and tried making transfer of 141k and it said transfer limited exceeded. I called helpdesk and no solution was proffered.

was today the first time of making the transfer?

dingbang:
was today the first time of making the transfer?

No I have been using it for like a year

eightsin:


No I have been using it for like a year

ok. Please update the application. You are using the old version. We upgraded the app to perform transactions up to 500k on transfers.


I also sent you mail.

dingbang:
ok. Please update the application. You are using the old version. We upgraded the app to perform transactions up to 500k on transfers.


I also sent you mail.

I updated yesterday... and it still didn't work

Have you downloaded your first mobile app 2day?

I just downloaded the app and registered with your ref code.
You first! �

Abimloaded:
I just downloaded the app and registered with your ref code.
You first! �

wow thanks so much bro... I really appreciate.. You can now start doing your transactions...


First two transfers limit are below or at 20k before it extends to 500k limit per day..


That is. You have a limit of 20k to transfer to another account twice before the limit extends to 500 thousand naira.

Meanwhile, you can try recharging your line from your account to see how it works and appreciate the ease of mobile banking

Ask ur questions... I am here to assist

dingbang:
wow thanks so much bro... I really appreciate.. You can now start doing your transactions...


First two transfers limit are below or at 20k before it extends to 500k limit per day..


That is. You have a limit of 20k to transfer to another account twice before the limit extends to 500 thousand naira.

Meanwhile, you can try recharging your line from your account to see how it works and appreciate the ease of mobile banking

I'll do just that whenever the need for me to recharge arises.
You're welcome!
You first!

I'm awake... Will take your questions...


You can as well do your transfers with any kind of phone... Torchlight phones as well...



Its free.. No charges



Ask your questions

Good morning everyone...

plz oh I need serious help here for the past 4dags I can't do a transfer when it shows "pls choose the account " I can't see my account number to tap plz what the problem I have tried to uninstall it and install it again yet nothing helps it still showing the same thing

Vicboi1:
plz oh I need serious help here for the past 4dags I can't do a transfer when it shows "pls choose the account " I can't see my account number to tap plz what the problem I have tried to uninstall it and install it again yet nothing helps it still showing the same thing

what version of the app are u using?,

dingbang:
what version of the app are u using?,

this

Vicboi1:

this

now login back and screen shot ur home page and send to me via whatsapp. I want to identify where the problem is coming from

Download your first mobile app now

DALE917:
I keep trying to register as a new user an it keep saying invalid Card number
Meanwhile, the numbers on my ATM is 19figures

hello goodmorning.. I hope you aren't having any issues with your mobile app?

Do you also know that with your mobile app, you can resolve issues by contacting the FirstContact through your mobile app device?


I guess you didn't know... You First

Each time u tried using mt registered line to recharge my phone in mt first bank account, it refuses . I keep receiving message that I should press my last four number etc( can not recall all) .

Godchild2015:
Each time u tried using mt registered line to recharge my phone in mt first bank account, it refuses . I keep receiving message that I should press my last four number etc( can not recall all) .

are you trying to recharge through *894#?

dingbang:
are you trying to recharge through *894#?

Yes

Godchild2015:


Yes

ok dial *894*0# now

dingbang:
ok dial *894*0# now

Will do that late in the day, right now no network on the registered line.Thanks

Godchild2015:


Will do that late in the day, right now no network on the registered line.Thanks

ok... When you have done that please let me know

dingbang:
ok... Wheon you have done that please let me know

This is what I get when I dial *894*0#, enter 4-digit ATM card pin for -----

Godchild2015:


This is what I get when I dial *894*0#, enter 4-digit ATM card pin for -----

. Then put ur ATM pin.... Press send .. Then u will be asked to provide 5 digit code.. Choose any 5 numbers you can easily remember and press send..


That's all..

Download ur first mobile app now

Ask your questions... I am online now