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Am Having Issues With Wes - Education - Nairaland

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Having Verification Issues with WES / WAEC Verification By WES / Am Having An Extra Year In School I Feel Like A Failure Now. (2) (3) (4)

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Am Having Issues With Wes by ruky8(m): 6:11pm On Apr 06, 2016
Hi guys . need your help on this. I applied to Wes to have my transcript evualated, paid the required evaluation fee, about 290 dollars after which my school sent my transcript to Wes via dhl. Five days later Wes sent my credentials back to my school for verification and my document has been with my school for a week now. So I went to my school to find out why they've not verified and replied Wes, they said Wes is suppose to pay them 100dollars before verifying my credentials so they emailed Wes to remit the money to the school account two days ago but Wes is yet to reply my school. So today I called Wes on phone with the number on their site, told them my reference number and my problem, but they said they don't pay schools to get verification done ,that they have never paid any school and they are also yet to see the email my school sent. No my problem is Wes doesn't pay school and my school is wait on them to remit a hundred dollars if they don't see d money in the schools account they won't touch my document. Please how do I go about it?? And has any one had similar issue in the past. Please your advice urgently needed because the schools am applying to is waiting on my verified transcript from Wes and application deadline is almost near. Thank you.

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Re: Am Having Issues With Wes by ruky8(m): 6:12pm On Apr 06, 2016
Am a delsu graduate pls. Has any1 had a similar experience?
Re: Am Having Issues With Wes by lsorunke: 7:10am On Apr 17, 2016
ruky8:
Am a delsu graduate pls. Has any1 had a similar experience?

I'm currently having issues with wes too. have paid my evaluation fees $189 documents by documents WES ICAP since January 30,2016, and my transcript has been sent by my school here in nigeria. WES have received my document from school for like 5-6weeks ago, yet the response im still seeing on my WES status is "WAITING FOR VERIFICATION FROM INSTITUTION" Have tried calling WES they are not picking up, sent them different mails but not responding. what can i do pls..
Re: Am Having Issues With Wes by ruky8(m): 5:33pm On Apr 22, 2016
lsorunke:


I'm currently having issues with wes too. have paid my evaluation fees $189 documents by documents WES ICAP since January 30,2016, and my transcript has been sent by my school here in nigeria. WES have received my document from school for like 5-6weeks ago, yet the response im still seeing on my WES status is "WAITING FOR VERIFICATION FROM INSTITUTION" Have tried calling WES they are not picking up, sent them different mails but not responding. what can i do pls..
Waiting from verification from your institution means Wes has sent your certificate and raw scores to your school to verify. Your documents is currently with your institution and they need to write verify on it stamp and email it back to Wes. You will have to go to your school to ensure they send it back to Wes. Mine went through same verification process , spent two weeks at my institution because my school wanted Wes to remit 100dollars to the schools account, I called Wes and they informed me theyve never played any school for verification that candidate are to make payment if the school insisted. I ended up paying my school a 100 us dollars after paying wes 291 dollars for the initial evaluation. It was after I payed my school that they verified my document and emailed it back to Wes. After which it took Wes 7 working days to complete my transcript evaluation. So my dear go to your school and tell them Wes has sent ur credentials back for verification and you don't know why they haven't verified. Same office for applied for transcript will tell you what do so it will be verified. All the best.

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Re: Am Having Issues With Wes by ioJoe: 5:02pm On Oct 07, 2016
I have just received the same upon requesting an evaluation from WES. Kindly anyone with experience explain to me how to go about me. For example, are the documents sent to school via e-mail, courier, or Postal address?

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Re: Am Having Issues With Wes by Bhoyo: 4:56pm On Oct 20, 2016
Hello house, pls what could have happened to my verification document after wes said they have sent verification to my school but my school insisted that they have not received for almost four weeks now. Pls what can I do?
Re: Am Having Issues With Wes by Adefolakemi: 8:12am On Jan 06, 2017
Bhoyo:
Hello house, pls what could have happened to my verification document after wes said they have sent verification to my school but my school insisted that they have not received for almost four weeks now. Pls what can I do?

Please i am in the same situation right now. How did you resolve this and how long did it take? Thanks
Re: Am Having Issues With Wes by Zilifish: 10:21am On Jun 22, 2017
Same situation too. How will my school respond?its been over a week now
Re: Am Having Issues With Wes by wykcool(m): 5:54pm On Jul 19, 2017
ruky8:
Hi guys . need your help on this. I applied to Wes to have my transcript evualated, paid the required evaluation fee, about 290 dollars after which my school sent my transcript to Wes via dhl. Five days later Wes sent my credentials back to my school for verification and my document has been with my school for a week now. So I went to my school to find out why they've not verified and replied Wes, they said Wes is suppose to pay them 100dollars before verifying my credentials so they emailed Wes to remit the money to the school account two days ago but Wes is yet to reply my school. So today I called Wes on phone with the number on their site, told them my reference number and my problem, but they said they don't pay schools to get verification done ,that they have never paid any school and they are also yet to see the email my school sent. No my problem is Wes doesn't pay school and my school is wait on them to remit a hundred dollars if they don't see d money in the schools account they won't touch my document. Please how do I go about it?? And has any one had similar issue in the past. Please your advice urgently needed because the schools am applying to is waiting on my verified transcript from Wes and application deadline is almost near. Thank you.
Hi Boss
Although this post is more than a year old, I am happy to have come across it as I am currently in this same situation you were in last year.
After paying $302 for WES to evaluate my transcripts, they informed me just on 17/07/2017 that they have sent verification request to my schools after a week of receiving my documents. I am aware that WES sometimes send email for schools that make use of that for verification) and regular hardcopy mail too.
Please from your experience, it takes how many days/weeks for the regular hardcopy mail from WES to get to the school in Nigeria? I need to know this so that I can know when to go and sit on their neck in my schools so that they can verify and reply WES on time as I'm having less than 3weeks deadline for the school I'm applying to to receive the evaluation report from WES.
Thank you in anticipation
Re: Am Having Issues With Wes by wykcool(m): 5:57pm On Jul 19, 2017
Zilifish:
Same situation too. How will my school respond?its been over a week now
How did you go about it?
I am currently in the same situation.
After paying $302 for WES to evaluate my transcripts, they informed me just on 17/07/2017 that they have sent verification request to my schools after a week of receiving my documents. I am aware that WES sometimes send email for schools that make use of that for verification) and regular hardcopy mail too.
Please from your experience, it takes how many days/weeks for the regular hardcopy mail from WES to get to the school in Nigeria? I need to know this so that I can know when to go and sit on their neck in my schools so that they can verify and reply WES on time as I'm having less than 3weeks deadline for the school I'm applying to to receive the evaluation report from WES.
Thank you in anticipation
Re: Am Having Issues With Wes by wykcool(m): 6:01pm On Jul 19, 2017
ioJoe:
I have just received the same upon requesting an evaluation from WES. Kindly anyone with experience explain to me how to go about me. For example, are the documents sent to school via e-mail, courier, or Postal address?
This post is couple of months old now.
How did you go about it then ?
I am currently in the same situation.
After paying $302 for WES to evaluate my transcripts, they informed me just on 17/07/2017 that they have sent verification request to my schools after a week of receiving my documents. I am aware that WES sometimes send email for schools that make use of that for verification) and regular hardcopy mail too.
Please from your experience, it takes how many days/weeks for the regular hardcopy mail from WES to get to the school in Nigeria? I need to know this so that I can know when to go and sit on their neck in my schools so that they can verify and reply WES on time as I'm having less than 3weeks deadline for the school I'm applying to to receive the evaluation report from WES.
Thank you in anticipation
Re: Am Having Issues With Wes by NeeYoh(m): 7:54pm On Jul 19, 2017
FYI: You can send your Degree certificate photocopy via fax to WES (No need for courier or Postal service). It's easier and economical also. Just download a fax app from Google playstore or Apple app store, buy credit units for sending fax document, get WES fax no from wes.org, include your WES Ref no in the cover note and document. Make sure the document is in black and white NOT coloured and less than 20mb. After sending the document, your document should be received and accepted by WES latest the following day.


You can try HelloFax app for Android, I haven't used it though but a friend confirmed it worked for her even with a coloured scan

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Re: Am Having Issues With Wes by geehballer: 12:09am On Jul 20, 2017
@neyo
NeeYoh:
FYI: You can send your academic transcript photocopy via fax to WES (No need for courier or Postal service). It's easier and cost effective also. Just download a fax app from Google playstore or Apple app store, buy credit units for sending fax document, get WES fax no from wes.org, include your WES Ref no in the cover note and document. Make sure the document is in black and white NOT coloured and less than 20mb. After sending the document, your document should be received and accepted by WES latest the following day.



Please do you mean WES can work with student copy of transcript? If Yes , which process follows... Kindly revert. Thanks
Re: Am Having Issues With Wes by NeeYoh(m): 12:25pm On Jul 20, 2017
geehballer:
@neyo


Please do you mean WES can work with student copy of transcript? If Yes , which process follows... Kindly revert. Thanks
Re: Am Having Issues With Wes by NeeYoh(m): 12:33pm On Jul 20, 2017
geehballer:
@neyo



Please do you mean WES can work with student copy of transcript? If Yes , which process follows... Kindly revert. Thanks

No, I was referring to the academic certificate(my mistake).
Re: Am Having Issues With Wes by wykcool(m): 1:52pm On Jul 20, 2017
NeeYoh:


No, I was referring to the academic certificate(my mistake).
@Neeyoh

I assume you have gone through WES verification process which they do by sending duplicate copies of the documents they received back to the issuing school to verify and confirm the authenticity.
Please from your experience, it takes how many
days/weeks for the regular hardcopy mail (request for verification) from WES to be received in Nigeria?
Any idea if WES makes use of Courier services 'speed post' or the ordinary snail mailing?

Thank you in anticipation
Re: Am Having Issues With Wes by NeeYoh(m): 2:49pm On Jul 20, 2017
wykcool:

@Neeyoh

I assume you have gone through WES verification process which they do by sending duplicate copies of the documents they received back to the issuing school to verify and confirm the authenticity.
Please from your experience, it takes how many
days/weeks for the regular hardcopy mail (request for verification) from WES to be received in Nigeria?
Any idea if WES makes use of Courier services 'speed post' or the ordinary snail mailing?

Thank you in anticipation

No, I haven't. I am waiting for my school to send the transcript hopefully this week or next.
Re: Am Having Issues With Wes by ruky8(m): 10:59am On Jul 27, 2017
wykcool:

Hi Boss
Although this post is more than a year old, I am happy to have come across it as I am currently in this same situation you were in last year.
After paying $302 for WES to evaluate my transcripts, they informed me just on 17/07/2017 that they have sent verification request to my schools after a week of receiving my documents. I am aware that WES sometimes send email for schools that make use of that for verification) and regular hardcopy mail too.
Please from your experience, it takes how many days/weeks for the regular hardcopy mail from WES to get to the school in Nigeria? I need to know this so that I can know when to go and sit on their neck in my schools so that they can verify and reply WES on time as I'm having less than 3weeks deadline for the school I'm applying to to receive the evaluation report from WES.
Thank you in anticipation

From my experience. about a week from when WES update your profile to awaiting verification from your school, you should notify your school about verifying your transcript. It's also better and faster if you have someone on the inside say an assistant registral. It will make it easy since you close to the deadline and verification may require you paying to your school again.
Hope this helps.

1 Like

Re: Am Having Issues With Wes by manlikegb: 7:12pm On Jul 28, 2017
NeeYoh:
FYI: You can send your academic transcript photocopy via fax to WES (No need for courier or Postal service). It's easier and cost effective also. Just download a fax app from Google playstore or Apple app store, buy credit units for sending fax document, get WES fax no from wes.org, include your WES Ref no in the cover note and document. Make sure the document is in black and white NOT coloured and less than 20mb. After sending the document, your document should be received and accepted by WES latest the following day.



@NeeYoh, referring the bolded statement above, is it compulsory to have the document in black and white? Reason I am asking is because I already have a scanned copy of my degree certificate(coloured) and I intend to just upload it and send to WES through free fax services online. Please guide me with your knowledge.

2. Also, how do I include my WES Reference number with the degree certificate using the fax route?
3. Assuming I made a photocopy of my certificate, is it advisable and acceptable to use a pen to write my WES Reference boldly on it?
4. Would it be sufficient to type my Reference No in the the "Fax message" column.

Thanks for your time.
Re: Am Having Issues With Wes by ferdinandurian(m): 1:36pm On Aug 01, 2017
how will you receive your official sealed transcript from Wes?
Re: Am Having Issues With Wes by AusterHeights: 9:12pm On Aug 01, 2017
I am in the same situation right now, how were you able to resolve it? WES said they sent the docs to my school for verification but my uni here confirmed to me that they didn't receive anything in my name. Registrar's assistant even opened their email box for. E to read. Pls reply

wykcool:

This post is couple of months old now.
How did you go about it then ?
I am currently in the same situation.
After paying $302 for WES to evaluate my transcripts, they informed me just on 17/07/2017 that they have sent verification request to my schools after a week of receiving my documents. I am aware that WES sometimes send email for schools that make use of that for verification) and regular hardcopy mail too.
Please from your experience, it takes how many days/weeks for the regular hardcopy mail from WES to get to the school in Nigeria? I need to know this so that I can know when to go and sit on their neck in my schools so that they can verify and reply WES on time as I'm having less than 3weeks deadline for the school I'm applying to to receive the evaluation report from WES.
Thank you in anticipation
Re: Am Having Issues With Wes by AusterHeights: 9:17pm On Aug 01, 2017
Adefolakemi:


Please i am in the same situation right now. How did you resolve this and how long did it take? Thanks

Pls how did you guys resolve this issue?? I am in the same situation right now. WES sent mail twice that they've sent it but my school confirmed they didn't receive anything in my name.
Re: Am Having Issues With Wes by NeeYoh(m): 10:57pm On Aug 01, 2017
manlikegb:




@NeeYoh, referring the bolded statement above, is it compulsory to have the document in black and white? Reason I am asking is because I already have a scanned copy of my degree certificate(coloured) and I intend to just upload it and send to WES through free fax services online. Please guide me with your knowledge.

2. Also, how do I include my WES Reference number with the degree certificate using the fax route?
3. Assuming I made a photocopy of my certificate, is it advisable and acceptable to use a pen to write my WES Reference boldly on it?
4. Would it be sufficient to type my Reference No in the the "Fax message" column.

Thanks for your time.


@manlikegb Anwering your questions:
1. The fax service requires that you upload a black and white scanned copy (based on the fax app I used). So you need to re-scan your degree certificate in black and white.
2. You can rename your scanned degree certificate photocopy as YOUR_NAME_WES_REF_NO (this was what I did).
3. I personally would not advise you write your WES Reference No on the photocopy.
4. Yes, you should also include your WES Reference No in the fax message short note.

You should receive an update say in about 1-2 days about your degree certificate being received and accepted by WES.

6 Likes

Re: Am Having Issues With Wes by wykcool(m): 11:38pm On Aug 01, 2017
AusterHeights:
I am in the same situation right now, how were you able to resolve it? WES said they sent the docs to my school for verification but my uni here confirmed to me that they didn't receive anything in my name. Registrar's assistant even opened their email box for. E to read. Pls reply


I'm still on it. After speaking with one of their CSRs last Friday I was told to ask the schools for an alternative email address where they can resend it. I contacted the schools again and sent it to WES yesterday Monday and followed it up with a call, but I was told it will take 3 working days to review the email addresses and get back to me.
Were your documents for WES USA or WES Canada? If it's USA, then it seems their is an issue with WES USA mail delivery to Nigeria as it doesn't take this much time for WES Canada mail to get delivered..."my observation so far"

.....saw your post on USA visa part 12 thread, we'll get there by HIS grace

1 Like

Re: Am Having Issues With Wes by AusterHeights: 3:42am On Aug 02, 2017
Thanks for your response. It's WES USA. They've 'sent' mine twice now, gave them correct email address (as stated by school) the second time. What school is yours? Can we chat on WhatsApp

wykcool:


I'm still on it. After speaking with one of their CSRs last Friday I was told to ask the schools for an alternative email address where they can resend it. I contacted the schools again and sent it to WES yesterday Monday and followed it up with a call, but I was told it will take 3 working days to review the email addresses and get back to me.
Were your documents for WES USA or WES Canada? If it's USA, then it seems their is an issue with WES USA mail delivery to Nigeria as it doesn't take this much time for WES Canada mail to get delivered..."my observation so far"

.....saw your post on USA visa part 12 thread, we'll get there by HIS grace
Re: Am Having Issues With Wes by wykcool(m): 1:25pm On Aug 02, 2017
AusterHeights:
Thanks for your response. It's WES USA. They've 'sent' mine twice now, gave them correct email address (as stated by school) the second time. What school is yours? Can we chat on WhatsApp


Mail me your Whatsapp digits via wykcool_1@yahoo.com
Re: Am Having Issues With Wes by clintz(m): 2:43pm On Aug 04, 2017
ruky8:
Hi guys . need your help on this. I applied to Wes to have my transcript evualated, paid the required evaluation fee, about 290 dollars after which my school sent my transcript to Wes via dhl. Five days later Wes sent my credentials back to my school for verification and my document has been with my school for a week now. So I went to my school to find out why they've not verified and replied Wes, they said Wes is suppose to pay them 100dollars before verifying my credentials so they emailed Wes to remit the money to the school account two days ago but Wes is yet to reply my school. So today I called Wes on phone with the number on their site, told them my reference number and my problem, but they said they don't pay schools to get verification done ,that they have never paid any school and they are also yet to see the email my school sent. No my problem is Wes doesn't pay school and my school is wait on them to remit a hundred dollars if they don't see d money in the schools account they won't touch my document. Please how do I go about it?? And has any one had similar issue in the past. Please your advice urgently needed because the schools am applying to is waiting on my verified transcript from Wes and application deadline is almost near. Thank you.

Dear Ruky8 and Everyone experiencing the same problem, so sorry to know you are having this issue with WES Canada. I was in this same condition too but, I just got mine resolved. Here is the path to follow;
first, when you see awaiting verification from institution, it means WES have sent a request to your School and you will also see the VDR request mail in your inbox. Please note that WES mostly sends the VDR to your School my email. if you require hard copy to be sent to your school, WES will charge you for Courier service.
Confirm from your school academic office if there is any fees to send the verification document. if no fees then you are lucky, the officer in charge will send the document by email or fax without you even asking. If there is a fee to be paid, they will let you know. Just follow the school's procedure to pay such fees after which the officer in charge will send the request by email or fax.
If you want WES to receive the verification document from your school in a week time, then request from your school that they send through Courier service and you pay the money for the courier service and viola.
I wish this little information will be of help to everyone.

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Re: Am Having Issues With Wes by wykcool(m): 3:01pm On Aug 09, 2017
clintz:


Dear Ruky8 and Everyone experiencing the same problem, so sorry to know you are having this issue with WES Canada. I was in this same condition too but, I just got mine resolved. Here is the path to follow;
first, when you see awaiting verification from institution, it means WES have sent a request to your School and you will also see the VDR request mail in your inbox. Please note that WES mostly sends the VDR to your School my email. if you require hard copy to be sent to your school, WES will charge you for Courier service.
Confirm from your school academic office if there is any fees to send the verification document. if no fees then you are lucky, the officer in charge will send the document by email or fax without you even asking. If there is a fee to be paid, they will let you know. Just follow the school's procedure to pay such fees after which the officer in charge will send the request by email or fax.
If you want WES to receive the verification document from your school in a week time, then request from your school that they send through Courier service and you pay the money for the courier service and viola.
I wish this little information will be of help to everyone.
Thanks for this.
Please do you have an idea of the Courier service that WES normally use to send verification request if one pay for it? Is it trackable, as in, will WES give tracking number? Please I want to know as I'm required to pay $150 for courier service to send the VDR to my undergraduate schools.
WES is really frustrating me

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Re: Am Having Issues With Wes by stripes16(f): 10:19am On Aug 16, 2017
Guy please I need your advise. I helped a friend verify his WAEC result and paid for posting to WES through UPS. 3weeks later, I visited ups website to check the status with the tracking number I was given by the agent but it was still saying last activity was in Ontario Canada pending. I contacted the agent and she told me to contact WES if the package was delivered to them. I sent a mail to WES with the tracking number I was given, still not gotten a response for over a week now. I don't have a number I can contact WES with. All other documents sent after then through another courier service has been verified except the WAEC result. Please what do I do
Re: Am Having Issues With Wes by NeeYoh(m): 3:28pm On Aug 31, 2017
ruky8:


From my experience. about a week from when WES update your profile to awaiting verification from your school, you should notify your school about verifying your transcript. It's also better and faster if you have someone on the inside say an assistant registral. It will make it easy since you close to the deadline and verification may require you paying to your school again.
Hope this helps.

I just received an email from WES today 31, August 2017 about the Completed Evaluation of my academic transcript which has also been sent to the selected schools. So I guess it took like 2+ weeks for my undergraduate university to verify( A notification was sent to me by WES on 01,August 2017 stating that they already sent my transcript to my university for verification).
Re: Am Having Issues With Wes by Tdadz: 7:21am On Sep 01, 2017
Guys please does WES accept faxed certificates? and for those that have tried it how soon did u receive a e-mai for confirmation? is it the black and white thing compulsory for sending the fax?

1 Like

Re: Am Having Issues With Wes by NeeYoh(m): 5:12pm On Sep 02, 2017
Tdadz:
Guys please does WES accept faxed certificates? and for those that have tried it how soon did u receive a e-mai for confirmation? is it the black and white thing compulsory for sending the fax?
Kindly read through this thread for answers.

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