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Beware Of This Site (www.clubkonnect.com) - Phone/Internet Market (2) - Nairaland

Nairaland Forum / Science/Technology / Phones / Phone/Internet Market / Beware Of This Site (www.clubkonnect.com) (60346 Views)

My Unwholesome Experience With Clubkonnect.com (2) (3) (4)

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Re: Beware Of This Site (www.clubkonnect.com) by Mama4life(f): 11:00am On Jul 20, 2017
Clubkonnect Finally Credited My Wallect After I Came Here And After Series Of Calls. Since It Is Only When A Complain Is Posted Here That It Is Resolved, Clubkonnect Kindly Transfer The 2k I Transfered From My Wallet To My Account,( That I Am Yet To Receive ) Back To My Wallet. My Number Is 08036615095
Re: Beware Of This Site (www.clubkonnect.com) by Mama4life(f): 11:17am On Jul 20, 2017
otitokoroleti:
call their customer number on the website, they aint fraudster
Clubkonnect Has Finally Funded My Wallet With The 15k I Sent Them. Since It Is Only When A Complain Is Made Here That They Respond, Clubkonnect Kindly Refund The 2k I Transfered From My Wallet To My Account Since 12th July That I Am Yet To Receive. It Doesn't Take Rocket Science To Check With Your Bank!
Re: Beware Of This Site (www.clubkonnect.com) by ogbu80(m): 12:41am On Jul 21, 2017
Clubkonnect is pure scam....how can I buy data from my wallet and uptill now I haven't been credited with data I bought data of 2k etisalat uptill now I haven't recieved the data....i have complained to u guys on whatsapp but all u do is to overlook my chat I have de copy of my payments Pls send my data back to me my registered number is 08173920312 send my data to me make I no swear for Una oo

Re: Beware Of This Site (www.clubkonnect.com) by ogbu80(m): 12:45am On Jul 21, 2017
I mean data of 2gb for 1300k Pls send my data back to me oo
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 7:22am On Jul 21, 2017
Good morning people,I have been following the comments.
I have been transacting with Clubkonnect for about two years now.
In all honesty they are not a scam,but they lack a good customer care service.
When u chat with their agent on what app,u would clearly see that your message was read but the agent would not reply.

Mr Victor pls do something urgently to redeem the image of your company.
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 7:26am On Jul 21, 2017
Clubkonnect is not a scam.
I have been transacting with them for about two years now.
But in all honesty they have a very poor customer care service.

Mr Victor pls do something urgently to redeem the image of your company,don't wait until clients come to platforms like this before u do the needful.

1 Like 1 Share

Re: Beware Of This Site (www.clubkonnect.com) by smarttitus: 7:58am On Jul 21, 2017
I offer this.... Strictly MTN

Re: Beware Of This Site (www.clubkonnect.com) by ogbu80(m): 9:42am On Jul 21, 2017
Seriously they should do something abt it...I have been chatting der cc since morning my message delivers but they aren't reading it, it's very bad
Re: Beware Of This Site (www.clubkonnect.com) by Mama4life(f): 8:29am On Jul 22, 2017
Olayinka777:
Clubkonnect is not a scam.
I have been transacting with them for about two years now.
But in all honesty they have a very poor customer care service.

Mr Victor pls do something urgently to redeem the image of your company,don't wait until clients come to platforms like this before u do the needful.
They Shouldn't Wait Until People Complain Here Before They Resolve Issues. Clubkonnect Kindly Credit My Wallet Or Send The 2k To My Bank Account. 08036615095 Date 12th July. Mr Victor Braimoh This Is Systematic Defraud. I Wanted To Be A Reseller Big Time Under U Guys,but U Have Made That Impossible. Check Out Powerhq And Learn What Trustworthiness Is.
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 3:15pm On Jul 23, 2017
Mama4life,pls give them a second chance.
Re: Beware Of This Site (www.clubkonnect.com) by seagulsntrawler: 5:27pm On Jul 23, 2017
I've used Clubkonnect a lot of times this year and can confidently say they are no fraud. However, it appears the customer service is poor from the complaints here so far. If they have a representative on this forum, it is time for them to sit up and address these issues. They should remember that complaints will only come from customer's that love their services and wants to really do business with them. Others will simply walk away and not complain.

1 Like

Re: Beware Of This Site (www.clubkonnect.com) by Nobody: 7:41pm On Jul 23, 2017
I've been using them since 2015 without issue. I even bought 1gig mtn data today without stress.
I've been recommending to people and none had issue with them.
Though had never chat nor call their cc at anytime cos there had been no need to since everything is working stress free on autopilot.
Re: Beware Of This Site (www.clubkonnect.com) by Okwori12(m): 6:09am On Jul 24, 2017
I've not had issues with them before but previous sunday 16/07/2017, i bought data but was not credited. and my money was deducted. I've complained all i could but they really don't care.
Re: Beware Of This Site (www.clubkonnect.com) by davincida(f): 7:44am On Jul 24, 2017
cogbuagu:


Yes i have received it now.

The question remain why did it take so long. Over 1 month. I called, wrote, called to remains, wrote to remind.
Each time I call or write you kept acting as if that is my1st time of calling.

You guys fooled me. Made me spend over 3k in calling. Especially the man that calls himelf Sam there.

With the kind of job i do now, i can't predict when I need airtime and I am a type that don't borrow no matter what. This why I use you guys.

Xmas is by the corner. Mtn air will go up. I Planned buying through u guys but with past experience, I will not.

I just bought N15,000 mtn reserve for Xmas and my bank diamondbank just sent me code I can use to buy via my bank account.
So using you guys is of no use any more.

I want to say BIG thanks to Nairaland for making them send me my air time.

If I ever decide to use their platform again and they mess up!!!!
Here is where I will bring my complain.

Case closed












Re: Beware Of This Site (www.clubkonnect.com) by davincida(f): 7:46am On Jul 24, 2017
ogbu80:
I mean data of 2gb for 1300k Pls send my data back to me oo
Re: Beware Of This Site (www.clubkonnect.com) by davincida(f): 7:46am On Jul 24, 2017
Mama4life:
Clubkonnect Has Finally Funded My Wallet With The 15k I Sent Them. Since It Is Only When A Complain Is Made Here That They Respond, Clubkonnect Kindly Refund The 2k I Transfered From My Wallet To My Account Since 12th July That I Am Yet To Receive. It Doesn't Take Rocket Science To Check With Your Bank!
Re: Beware Of This Site (www.clubkonnect.com) by tess1(m): 4:45pm On Jul 24, 2017
This clubkonnect customer care are not reliable and not responsive at all. The owner of this business should do something about this otherwise he'll lose a lot of customers with this their attitude.

I bought etisalat data since July 16th without having the data. I've called their customet care severally and they promised resolving the issue with no result. The most annoying thing is that they'll still be asking for details again on the phone after i've sent them through sms and whatsapp. I called them nearly everyday with no result.

Maybe, it's time I look somewhere else for my data purchases because I can now see that they now have too many customers they can't handle.
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 10:00pm On Aug 04, 2017
cogbuagu:
Dear all

Beware of this site
www.clubkonnect.com

They are no longer real.
You deposits or transfer money to their bank account for them credit your wallet. Stories start. Telling your to give them 24 hours to confirm. Most times it takes weeks or they will never credit you. That means your money LOST!

2nd
If you finally succeed in having them credit your wallet ,there is high risk of failing to credit your mobile line with airtime or data when bought using money in your wallet.

They fail me when i need data or airtime most asking me to give them 24 hours to resolve it. Imagine that!!

In most cases they will not credit my mobile line but charge my wallet.
Once this happen, forget it they will never credit you again and have no solution to this.
They will keep posting you for months telling you they are working on resolving it.

This is my case with them now.
I think Nairaland should stop them advertising and deceiving people here.

Better try others.








Bro,I guess this was a long time ago. Believe me they have improved greatly, u don't even need to call them anymore before your wallet get funded. I remember back in the day whenever a customer wanted to buy an airtime of as low as #100 I would have to call them to pls help me with the transaction, but now everything is on auto pilot,I mean automatic u don't need to put any call across to anymore. Evening if u do bank transfer to their acct as Early as 3am u would get funded immediately. I have tried it severally,no be dem say.
Pls give them a second chance.
Re: Beware Of This Site (www.clubkonnect.com) by Miniano: 9:16am On Aug 09, 2017
Olayinka777:
Bro,I guess this was a long time ago. Believe me they have improved greatly, u don't even need to call them anymore before your wallet get funded. I remember back in the day whenever a customer wanted to buy an airtime of as low as #100 I would have to call them to pls help me with the transaction, but now everything is on auto pilot,I mean automatic u don't need to put any call across to anymore. Evening if u do bank transfer to their acct as Early as 3am u would get funded immediately. I have tried it severally,no be dem say.
Pls give them a second chance.

It seems u are among them this ppl scammed me 50k

@seun pls do not promote Clubkonnect again

1 Like

Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 2:13pm On Aug 09, 2017
Miniano:


It seems u are among them this ppl scammed me 50k

@seun pls do not promote Clubkonnect again
Haha how did we scam u 50k in this harsh economic condition and recession, pls feel free to post details here, we will be very interested to know

Thanks clubkonnect team
Re: Beware Of This Site (www.clubkonnect.com) by Freetech: 8:33am On Aug 10, 2017
clubkonnect:

Haha how did we scam u 50k in this harsh economic condition and recession, pls feel free to post details here, we will be very interested to know

Thanks clubkonnect team

I'm having this same problem since yesterday.

I paid 1k at Access bank Bodija @11am yesterday, up till now my wallet is not funded

I'm tired of chatting with the person on WhatsApp since yesterday, he continue coming back to ask for the same info over and over again. clubkonnect need to put someone who can multitask there. this person appears confused.

Fjb1722185005429 teller no
Re: Beware Of This Site (www.clubkonnect.com) by Freetech: 12:43pm On Aug 10, 2017
Olayinka777:
Bro,I guess this was a long time ago. Believe me they have improved greatly, u don't even need to call them anymore before your wallet get funded. I remember back in the day whenever a customer wanted to buy an airtime of as low as #100 I would have to call them to pls help me with the transaction, but now everything is on auto pilot,I mean automatic u don't need to put any call across to anymore. Evening if u do bank transfer to their acct as Early as 3am u would get funded immediately. I have tried it severally,no be dem say.
Pls give them a second chance.


No matter how you polish there guys, they are scammer, just that they are smarter.

They pick people they cheat randomly. I had also made couple of successful transaction with them but it is now my turn to bite the sour grape.

I made a payment at Access yesterday, up till now my wallet wasn't funded, I chat with the guy on WhatsApp but he's a disaster. he asked me for details over and over again but nothing has been done. Even my complain here is ignored.
Re: Beware Of This Site (www.clubkonnect.com) by Dimsteel(m): 5:18pm On Aug 10, 2017
Freetech:



No matter how you polish there guys, they are scammer, just that they are smarter.

They pick people they cheat randomly. I had also made couple of successful transaction with them but it is now my turn to bite the sour grape.

I made a payment at Access yesterday, up till now my wallet wasn't funded, I chat with the guy on WhatsApp but he's a disaster. he asked me for details over and over again but nothing has been done. Even my complain here is ignored.

Same thing with me. I made payment of 1100 via mobile banking trasfer app to their firstbank account since on the 8 of August and they haven't credited my wallet till now. No matter how i complain. They have even stopped picking my calls.
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 6:29pm On Aug 10, 2017
Freetech:


I'm having this same problem since yesterday.

I paid 1k at Access bank Bodija @11am yesterday, up till now my wallet is not funded

I'm tired of chatting with the person on WhatsApp since yesterday, he continue coming back to ask for the same info over and over again. clubkonnect need to put someone who can multitask there. this person appears confused.

The remark or payer info supplied to bank is 08032321077 -Rehoboth, but bank made a mistake by posting 0803232107-Rehoboth. It missed the last digit 7 of my phone number.
Fjb1722185005429 teller no

As u stated in Your post, a mistake was made when posting the fund, our systems is fully automated an u get credited instantly when u transfer fund to our bank account but since there was an error we have to do it manually which may take between 24hr to 48hrs cos of the volume of payment we receive daily to our bank account. So be patient while we treat

edited
anyways thanks for being truthful cos a lot of people will come here and say they where not credited but will never be true enough to tell us that they did not follow the instruction on our website or made a mistake when sending the fund

pls confirm your account has been credited


Thanks clubkonnect team
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 12:22am On Aug 11, 2017
Miniano:


It seems u are among them this ppl scammed me 50k

@seun pls do not promote Clubkonnect again
Smiles! I am only a concerned customer. Infact the speed at which my wallet is been funded still surprises me. I no longer click on the deposit money column,once I do my transfer and return to the website in less than 3 seconds I just notice that my wallet is funded. I was not paid to run any ad o! Mr Victor see how I have been accused of conspiring with your company,I think I deserve a handsome reward for this. My user ID is Ck28983 Mr Victor pls note!
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 12:30am On Aug 11, 2017
Freetech:



No matter how you polish there guys, they are scammer, just that they are smarter.

They pick people they cheat randomly. I had also made couple of successful transaction with them but it is now my turn to bite the sour grape.

I made a payment at Access yesterday, up till now my wallet wasn't funded, I chat with the guy on WhatsApp but he's a disaster. he asked me for details over and over again but nothing has been done. Even my complain here is ignored.
I totally agree with u on the issue of the guy/lady that handles the Whtapp handle. I personally do quarrel with them concerning that. When/if u chat with him/her 100 times a day on each different times he/she would request for your registered phone number,this does not go down well with me.
Re: Beware Of This Site (www.clubkonnect.com) by dano123: 11:24am On Aug 11, 2017
clubkonnect , I paid money into your account, send you d details, called your line and it was answered by one arrrogant lady, the whatsapp handler is another annoying creature.

GUYs Please careful with this guy.

Talking from experience.
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 5:39pm On Aug 11, 2017
O
Olayinka777:
Smiles! I am only a concerned customer. Infact the speed at which my wallet is been funded still surprises me. I no longer click on the deposit money column,once I do my transfer and return to the website in less than 3 seconds I just notice that my wallet is funded. I was not paid to run any ad o! Mr Victor see how I have been accused of conspiring with your company,I think I deserve a handsome reward for this. My user ID is Ck28983 Mr Victor pls note!
we are very sorry for the embarrassment caused u be this insinuation, thats how some people will try to bring another man down with our any good reason, we replied him to provide details on how we scammed him 50k and he suddenly went dead, it hard to believe that someone or comapny will scam u 50k in this recession and u just say it in passing and refuse to provide details even dangote will carry speaker and shout

Thanks clubkonnect team

2 Likes

Re: Beware Of This Site (www.clubkonnect.com) by bhankymyk(m): 8:28pm On Aug 11, 2017
check for affordable datahttp://www.nairaland.com/3584987/bhankymyk-data-services/6
Re: Beware Of This Site (www.clubkonnect.com) by Freetech: 4:11am On Aug 20, 2017
clubkonnect:


As u stated in Your post, a mistake was made when posting the fund, our systems is fully automated an u get credited instantly when u transfer fund to our bank account but since there was an error we have to do it manually which may take between 24hr to 48hrs cos of the volume of payment we receive daily to our bank account. So be patient while we treat

edited
anyways thanks for being truthful cos a lot of people will come here and say they where not credited but will never be true enough to tell us that they did not follow the instruction on our website or made a mistake when sending the fund

pls confirm your account has been credited


Thanks clubkonnect team


I can confirm my wallet is funded.

Meanwhile, your system must be made to reference two type of members unique identity. Instead of the current phone number, add the login name to it so that when one fail as a result of a mistake like it happened in this case the second reference will be picked.

Secondly, provide a form on your website where member can enter detail of payment gone wrong like this with whatever reference they use, then, once in a day let your system scan and reference it with your bank statement for quick funding of owners wallet.

All these suggestions are very easy to program into your system. Excuses that people have to wait endlessly to have their wallet funded because of system automation is not right.

All the best.

1 Like

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