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Help!! Alixpress Won't Refund My Money! by BagsJewlery(f): 2:52pm On Aug 09, 2017 |
I made some orders on Alixpress from two different sellers in which I later cancelled them before it go shipped out. Now the first cancelled order is over a month while the other is almost a month now yet no refund has been made. How do I go about getting my money back? Someone help me o |
Re: Help!! Alixpress Won't Refund My Money! by BagsJewlery(f): 2:52pm On Aug 09, 2017 |
How do I contact customer care on Alixpress? Which way to go |
Re: Help!! Alixpress Won't Refund My Money! by crownnygold: 3:00pm On Aug 09, 2017 |
BagsJewlery:download their app then you ill see costomer service click on it and option for live chat you get a chance to chat with their representatives..... Cheers! |
Re: Help!! Alixpress Won't Refund My Money! by GMBuhari: 3:03pm On Aug 09, 2017 |
Good answer , i like that crownnygold: BagsJewlery:Excuse me OP how did you pay , i am thinking of registering USD mastercard , but i am not too convinced it'll work with paypal , kindly enlighten me |
Re: Help!! Alixpress Won't Refund My Money! by BagsJewlery(f): 3:05pm On Aug 09, 2017 |
GMBuhari:I use my GTB MasterCard to pay... don't know much about PayPal but I heard not all sellers accept payment via it |
Re: Help!! Alixpress Won't Refund My Money! by BagsJewlery(f): 3:07pm On Aug 09, 2017 |
crownnygold:Ok thanks will try it now |
Re: Help!! Alixpress Won't Refund My Money! by GMBuhari: 3:20pm On Aug 09, 2017 |
Sorry if question is too personal , is it linked to Dorm acct ? I used Skye Master but it seems Skye stopped Int'l transactions It's strange some sellers don't accept paypal, Only scammers will refuse paypal , paypal offers buyer protection Thanks in advance for your response BagsJewlery: |
Re: Help!! Alixpress Won't Refund My Money! by BagsJewlery(f): 4:04pm On Aug 09, 2017 |
GMBuhari:I don't even have Dorm acct. I use just my GTB MasterCard. |
Re: Help!! Alixpress Won't Refund My Money! by tbliss22(m): 6:46pm On Aug 09, 2017 |
BagsJewlery: You should open dispute fast on the seller, and also try to contact customer care listing these sellers along with proofs of canceled orders. I have once been refunded but its on an open window of 45days. You must be fast about it |
Re: Help!! Alixpress Won't Refund My Money! by BagsJewlery(f): 10:42pm On Aug 09, 2017 |
So I contacted customer care service and they said I have been refunded few weeks back. But the truth is I didn't receive any money in my account. I checked my credit alert info and account balance of the said time but nothing at all. I don't know how else to go about this |
Re: Help!! Alixpress Won't Refund My Money! by Patrique90(m): 12:53am On Aug 10, 2017 |
BagsJewlery:Go to your bank and make a complaint. They will tell you if the money has been received or not.sometimes it does reflect |
Re: Help!! Alixpress Won't Refund My Money! by tugrow(m): 4:42am On Aug 10, 2017 |
Let me pay for you on all your Aliexpress order @ 370 for order above $500 and 375 for below $500 |
Re: Help!! Alixpress Won't Refund My Money! by stankezzy: 8:38am On Aug 10, 2017 |
tugrow:are u a father Christmas? I use crisvic , although de charge little service charge but such things will not happen cos de have offices in china |
Re: Help!! Alixpress Won't Refund My Money! by tugrow(m): 2:07pm On Aug 10, 2017 |
stankezzy: Buddy, I don't really understand your quote sha, but if you mean, I can't order in my stated rate, you can try, but make sure if your seller will not agree to ship to our Chinese office address, you will use aliexpress shipping which may takes month to arrive See what people say about me https://www.nairaland.com/3949468/order-ship-1688-taobao-alibaba/1#59336864 |
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