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➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ - Phones (5) - Nairaland

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Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by davesongz: 6:55am On Aug 11, 2017
hello i use a tecno w1 . i discovered that there is no adaptive brightness option in display and it causes flickering of the screen when in low brightness level .. what can be done
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Behankey(m): 9:12am On Aug 20, 2017
shoyemiayodeji:



please I need info on call care Ibadan concerning their location and phone contact.... And do you have any idea on how much to repair Techno w4 screen?
No idea about Hardware repair. But their centre is at Mokola. Ibadan, Nigeria
Hotline: +234 8172005296
Address: Isolak Building, Queen Elizabeth Road, Ibadan, Oyo State, Nigeria.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 11:37am On Aug 24, 2017
shoyemiayodeji:



How much to repair techno w4 with warranty

Hello

Our People at carlcare can help you with a more accurate figure.

Do you know any carlcare office closest to you that you can visit?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 11:39am On Aug 24, 2017
davesongz:
hello i use a tecno w1 . i discovered that there is no adaptive brightness option in display and it causes flickering of the screen when in low brightness level .. what can be done

We are sorry about this.
The adaptive brightness features mostly on our mid range devices.
The W1 is an affordable budget phone so such feature might not be there.
You may control the brightness manually.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 11:40am On Aug 24, 2017
JackKeys:
Help
My techno l8 lite battery with 4000mah dies terribly
Once I leave it on standby and use it again it dies fast
I always have to reboot it to stop the drain
Am tired

Hello Jack,

I suspect that this is a bug that can be fixed.
How long have you used it for and do you use another charger apart from the official one one it?
If you are willing, you can obtain a new battery as the other might be faulty as well.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 11:41am On Aug 24, 2017
olutekunbii:
please can tecno w3 LTE work with mtn network

Yes it can.
Give it a try and let us have feedback.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Emmytricks(m): 7:34pm On Aug 24, 2017
TecnoServe:


Yes it can.
Give it a try and let us have feedback.
Please does the tecno Camon CX air support OTG connection for file transfer, i'll like to get the phone, but i need a phone that supports OTG connection due to the nature of my job.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 9:08pm On Aug 24, 2017
[color=#000099][/color]Hi, pls why is it that some apps icon don't show on the notification bar. It will only appear as 3 dots, even when its the only notification on the bar.
I use Tecno W3

Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 9:08am On Aug 25, 2017
DANNED:
[color=#000099][/color]Hi, pls why is it that some apps icon don't show on the notification bar. It will only appear as 3 dots, even when its the only notification on the bar.
I use Tecno W3

It depends on the app notifications settings.
Please check it.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 1:03pm On Aug 25, 2017
TecnoServe:

It depends on the app notifications settings. Please check it.
I checked and the app notification settings for all the apps is normal. Please is there anything i have to do, with regards to the settings.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 1:30pm On Aug 25, 2017
DANNED:


I checked and the app notification settings for all the apps is normal.
Please is there anything i have to do, with regards to the settings.

Okay.
Which App did you receive a notification for?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 2:52pm On Aug 25, 2017
TecnoServe:


Okay.
Which App did you receive a notification for?
It happens with Gmail, Google Playstore, twitter & opera mini.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 4:10pm On Aug 25, 2017
DANNED:

It happens with Gmail, Google Playstore, twitter & opera mini.

Okay, please go to settings>notification and status bar>turn on show notification icons.

Please let me know if this works, thank you.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 6:02pm On Aug 25, 2017
TecnoServe:


Okay, please go to settings>notification and status bar>turn on show notification icons.

Please let me know if this works, thank you.
There is no 'status bar' or 'notification icons' in the notification settings.
Below is what i have:

Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by davesongz: 6:38pm On Aug 25, 2017
please engineers.. my tecno w1 screen blinks when i use 2g network for calls anddata.. but stable in 3G network
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Nobody: 12:46pm On Aug 29, 2017
Hello. I Dont understand why tecno will employ those that are not capable to handle phones in there carlcare addresses. I bought my camon CX phone not up to 3month at 3C hub ilorin. And it developed a screen fault the middle part of the screen is not working without a physical defect. I took the phone to carlcare ilorin for repair after 24hours. They messaged me that the phone is ready for collection. On going back there they told me that they cannot repair the phone. The phone that I had a warrantee on. I have been using a tecno phone for some years now but I can now body say tecno phones are rubbish there customer relations is rubbish. My phone is here now not working after I paid 62k to purchase the phone that I thought would be on a warantee.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 1:23pm On Aug 29, 2017
DANNED:

There is no 'status bar' or 'notification icons' in the notification settings.
Below is what i have:

I have made some research and found that it is general thing with most android devices.
When you scroll down, do you see any notification at all?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by henry007(m): 2:01pm On Aug 29, 2017
Adeolaraji:
Hello. I Dont understand why tecno will employ those that are not capable to handle phones in there carlcare addresses. I bought my camon CX phone not up to 3month at 3C hub ilorin. And it developed a screen fault the middle part of the screen is not working without a physical defect. I took the phone to carlcare ilorin for repair after 24hours. They messaged me that the phone is ready for collection. On going back there they told me that they cannot repair the phone. The phone that I had a warrantee on. I have been using a tecno phone for some years now but I can now body say tecno phones are rubbish there customer relations is rubbish. My phone is here now not working after I paid 62k to purchase the phone that I thought would be on a warantee.

When did you buy your Camon CX?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 2:22pm On Aug 29, 2017
TecnoServe:


I have made some research and found that it is general thing with most android devices.
When you scroll down, do you see any notification at all?
Yes I do see the notification when i scroll down. Its just that i prefer knowing what notification i receive without scrolling down.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Obynostan(m): 8:17pm On Aug 29, 2017
Am having difficulties in charging my tecno L8. .
Before then the charger which I bought my phone with is very fast in charging my phone but now before I can charge up to 50% it will be like hell.. Don't know if I should get a new charger or is the problem from the phone itself? ?
Pls help...
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Edna12345: 9:39am On Sep 12, 2017
The WhatsApp on my W3 lite its not working for the past one month now.... I downloaded new one, rebooted the all to no avail... anyone through the same problem? pls need help!!
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 10:49am On Sep 12, 2017
DANNED:

Yes I do see the notification when i scroll down. Its just that i prefer knowing what notification i receive without scrolling down.

Some notifications do not really have icons.
For example, Uc Browser news.

Other times, even if they do, it's preferable those three dots show because when news keeps coming in like that, It could make your notification bar so messy. My take tho.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 10:51am On Sep 12, 2017
Obynostan:
Am having difficulties in charging my tecno L8. .
Before then the charger which I bought my phone with is very fast in charging my phone but now before I can charge up to 50% it will be like hell.. Don't know if I should get a new charger or is the problem from the phone itself? ?
Pls help...

Please try to charge it with a new charger.
Both wire and cord.
It's possible that the one you have is now defective.
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 10:53am On Sep 12, 2017
Edna12345:
The WhatsApp on my W3 lite its not working for the past one month now.... I downloaded new one, rebooted the all to no avail... anyone through the same problem? pls need help!!

Make sure your phone is switched on (one for the newbies).
Install the latest version of the app from the Play Store (link above).
Check your internet connection, Wi-Fi or 3G (in Settings > Wireless and Network).
Make sure that a Task Killer app isn't affecting WhatsApp.
Empty the app cache (Settings > Applications > WhatsApp > Clear Cache).
Finally, the most extreme solution: uninstall the app and then reinstall it.

https://www.androidpit.com/help-i-have-a-problem-with-whatsapp-here-are-the-solutions
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 2:37pm On Sep 12, 2017
TecnoServe:


Some notifications do not really have icons.
For example, Uc Browser news.

Other times, even if they do, it's preferable those three dots show because when news keeps coming in like that, It could make your notification bar so messy. My take tho.

Alright.
Thanks
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Sadiq7420: 2:42pm On Sep 12, 2017
My tecno phantom 6 plus fingerprint sensor not working say hardware not found and it was working before perfectly any solution
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by viktorluiz(m): 4:35pm On Sep 12, 2017
my tecno wx3 light sensor ain't working since I bought it
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 11:50am On Sep 22, 2017
viktorluiz:
my tecno wx3 light sensor ain't working since I bought it

A wx3?
I haven't quite heard of that.
Or was it a typo?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 11:51am On Sep 22, 2017
Sadiq7420:
My tecno phantom 6 plus fingerprint sensor not working say hardware not found and it was working before perfectly any solution

Hello there
Do you still encounter this difficulty?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Nobody: 9:27am On Sep 23, 2017
Hello. Please I use a techo L8 Lite and just yesterday it stopped connecting to all google-related apps including opera mini.
It usually says 'unable to connect, please review your network settings'
I use an airtel sim and it works perfectly with my nokia 201.

What can I do?
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by DANNED(m): 11:31am On Sep 23, 2017
TecnoServe:


A wx3?
I haven't quite heard of that.
Or was it a typo?
It's not a typo.
There is Tecno wx3 and it has 3 variants - WX3, WX3 Lite, and WX3 PRO.
Check out this thread : https://www.nairaland.com/3938664/checkout-tecno-wx3p-5000mah-battery#58718028

1 Like

Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Cosmode: 5:53pm On Sep 23, 2017
Pls how can I change the font of my tecno L9

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