Its been barely 2 months the infinix note 4 pro came into the nigerian market with a promise to revolutionize the smartphone market. The hype and expectations of the phone in the market made the makers not to wait for the accessories of this phone to be complete before hitting the market.
Long story short, I am one of the people that bought the infinix note 4 pro immediately it came into the market last monthbecause of the supposed capabilities of the xpen. At that time the phone came without. Myself and a few others that bought this phone at the slot outlet in V.I were promised by the sales rep that the xpen would come by the ending of August 2017. We were made to fill some details with which they would use to contact us for the xpen immediately it comes in. She even confirmed that we would be made priority for the xpen.

Till date that did not happen not minding the regular follow ups on this. To my greatest suprise, infinix is now currently selling the note 4 pro along with the xpen at an extra cost of N4,500. For all the people that bought this phone at launch without the xpen, they have refused to make/sell this xpen. One of the sales reps was even suggesting i sell the current one i have and then buy the one with Xpen.

I have gone round all the retail outlets in Lagos including the computer village at ikeja to explore possiblities of buying this xpen all to no avail. Rather what i see is the phone with the xpen for sale. Now i ask what is the fate of those of us that bought this phone early at launch without the Xpen. This is the height of insincerity in sales and aftersales support and such should not be encouraged in our country.

Fellow nairalanders, please do not fall victim of this insincerity from infinix.


CC: Lalasticala and Mynd44, please assist in this regards so that this issue would be given the desired attention.

best Regards.

I said it before now that these companies keep exploiting their Nigerian customers. Imagine Samsung releasing the note 8 without its pen.... So not possible....... Am even sure infinix wont try it in kenya.....
@op i feel your plight, be patient hopefully their crappy pen would soon be available to be bought separately as an accessory.

Thanks Caldon. I hope Lala will help push this to the front page accordingly.

you sould have waited a little b4 buying it

shebi you dey see reviews about infinix say no be legit product. you still go buy note 4 pro without pen! who does that? OP. even a whole GSMarena no get single review about the product. just keep enjoying your infinity.

lol....Nigerians will not kill me . this is number example to show they paid you money to do this ....we are tired of you guys fighting to kill this mobile brands ... why dont you talk about your country . Eg Power supply , Poor educational system . Oga at least they didnt steal your money . you bought a phone wait for them to bring the pen and smart cover ... today Infinix tomorrow Gionee next Tecno haba

calddon:
I said it before now that these companies keep exploiting their Nigerian customers. Imagine Samsung releasing the note 8 without its pen.... So not possible....... Am even sure infinix wont try it in kenya.....
@op i feel your plight, be patient hopefully their crappy pen would soon be available to be bought separately as an accessory.

im sure they will release the pen . maybe the demand is high

Diraxkgb:
Thanks Caldon. I hope Lala will help push this to the front page accordingly.

hmmmm see town crier

youngreva:
you sould have waited a little b4 buying it

I tried to wait bro but the device fitted all the stuff i wanted so i went for it as i dint have a device immediately.

austinereds:
shebi you dey see reviews about infinix say no be legit product. you still go buy note 4 pro without pen! who does that? OP. even a whole GSMarena no get single review about the product. just keep enjoying your infinity.

Lols bro. You are correct oo. I used to wonder why GSM arena do not feature infinix and Tecno. Now i know. Even though i checked a lot of reviews of this phone before purchase, I never knew it could get to this.

XFrozen:
lol....Nigerians will not kill me . this is number example to show they paid you money to do this ....we are tired of you guys fighting to kill this mobile brands ... why dont you talk about your country . Eg Power supply , Poor educational system . Oga at least they didnt steal your money . you bought a phone wait for them to bring the pen and smart cover ... today Infinix tomorrow Gionee next Tecno haba

Alhaji Xfrozen, This is not a fight about anything. I dont even care about brand or whatever. This is about service and insincerity and its good you look at it from that angle.

Why did infinix not wait till they had the Xpen before they enter the market? Have you thought about that?

XFrozen:


im sure they will release the pen . maybe the demand is high

Boss, these guys have been selling in the Nigerian market. What every producer wants is for thier product to sell as much as possible. For every note 4 pro, its supposed to have an xpen. Why were these pens not supplied with the phones yet the same infinix wanted to suffocate people with thier adverts of the same product. That's irreconcilable treachery!

I don't see any insincerity from Infinix here. All I can see here is that you were wrongly informed by middlemen sellers. I pre-order the Note 4 pro in late August. The agent there told me that there will be two types of Note 4 pro. One with xpen and the other will come without xpen. The reason being that there will be people without need for the xpen. I got the Note 4 pro for 66k with infinix DNC earphone as gift. That is sincerity. The xpen will come separately later. Just chill

Diraxkgb:
Its been barely 2 months the infinix note 4 pro came into the nigerian market with a promise to revolutionize the smartphone market. The hype and expectations of the phone in the market made the makers not to wait for the accessories of this phone to be complete before hitting the market.
Long story short, I am one of the people that bought the infinix note 4 pro immediately it came into the market last monthbecause of the supposed capabilities of the xpen. At that time the phone came without. Myself and a few others that bought this phone at the slot outlet in V.I were promised by the sales rep that the xpen would come by the ending of August 2017. We were made to fill some details with which they would use to contact us for the xpen immediately it comes in. She even confirmed that we would be made priority for the xpen.

Till date that did not happen not minding the regular follow ups on this. To my greatest suprise, infinix is now currently selling the note 4 pro along with the xpen at an extra cost of N4,500. For all the people that bought this phone at launch without the xpen, they have refused to make/sell this xpen. One of the sales reps was even suggesting i sell the current one i have and then buy the one with Xpen.

I have gone round all the retail outlets in Lagos including the computer village at ikeja to explore possiblities of buying this xpen all to no avail. Rather what i see is the phone with the xpen for sale. Now i ask what is the fate of those of us that bought this phone early at launch without the Xpen. This is the height of insincerity in sales and aftersales support and such should not be encouraged in our country.

Fellow nairalanders, please do not fall victim of this insincerity from infinix.


CC: Lalasticala and Mynd44, please assist in this regards so that this issue would be given the desired attention.

best Regards.

Bro, I was at the launch of the phone and it was plainly stated that the phone comes in 3 version.
1. Note 4 (2+16)
2. Note 4 (3+32) and
3. Note 4 Pro 3+32 with xpen and pouch
But most pple now label infinix as being insincere because they didn't get the right info. Most pple couldn't wait for the pro with xpen and pouch and went ahead to buy that without pouch but are now complaining that they feel they were duped. The wise ones who were well informed waited patiently for the pro with xpen and pouch and bought it. So pls don't feel cheated coz it's obvious you went for the one u wanted

youngreva:
you sould have waited a little b4 buying it

Help me tell them o

austinereds:
shebi you dey see reviews about infinix say no be legit product. you still go buy note 4 pro without pen! who does that? OP. even a whole GSMarena no get single review about the product. just keep enjoying your infinity.

Bro GSM arena are for phone that are available in the US market

XFrozen:
lol....Nigerians will not kill me . this is number example to show they paid you money to do this ....we are tired of you guys fighting to kill this mobile brands ... why dont you talk about your country . Eg Power supply , Poor educational system . Oga at least they didnt steal your money . you bought a phone wait for them to bring the pen and smart cover ... today Infinix tomorrow Gionee next Tecno haba

Bros abeg help me tell them o

Diraxkgb:


Boss, these guys have been selling in the Nigerian market. What every producer wants is for thier product to sell as much as possible. For every note 4 pro, its supposed to have an xpen. Why were these pens not supplied with the phones yet the same infinix wanted to suffocate people with thier adverts of the same product. That's irreconcilable treachery!

Bro, I was at the launch of the phone and it was plainly stated that the phone comes in 3 version.
1. Note 4 (2+16)
2. Note 4 (3+32) and
3. Note 4 Pro 3+32 with xpen and pouch
But most pple now label infinix as being insincere because they didn't get the right info. Most pple couldn't wait for the pro with xpen and pouch and went ahead to buy that without pouch but are now complaining that they feel they were duped. The wise ones who were well informed waited patiently for the pro with xpen and pouch and bought it. So pls don't feel cheated coz it's obvious you went for the one u wanted

skino4united:

Bro GSM arena are for phone that are available in the US market

Hmmm even their neighbour (india) no dey use there brand why? they prefer the like of OPPO. Oppson, xioami etc. issorite oh

pharmtasy:
I don't see any insincerity from Infinix here. All I can see here is that you were wrongly informed by middlemen sellers. I pre-order the Note 4 pro in late August. The agent there told me that there will be two types of Note 4 pro. One with xpen and the other will come without xpen. The reason being that there will be people without need for the xpen. I got the Note 4 pro for 66k with infinix DNC earphone as gift. That is sincerity. The xpen will come separately later. Just chill

well this made some sense...maybe I went for it too early. Where did you buy yours.

The pen would still come out eventually.

All this stupid phone makers and the way they name devices. Infinix Hot Note 4 Pro, Samsung Galaxy S5 Mini Pro. Mtschewwww

Diraxkgb:
Its been barely 2 months the infinix note 4 pro came into the nigerian market with a promise to revolutionize the smartphone market. The hype and expectations of the phone in the market made the makers not to wait for the accessories of this phone to be complete before hitting the market.
Long story short, I am one of the people that bought the infinix note 4 pro immediately it came into the market last monthbecause of the supposed capabilities of the xpen. At that time the phone came without. Myself and a few others that bought this phone at the slot outlet in V.I were promised by the sales rep that the xpen would come by the ending of August 2017. We were made to fill some details with which they would use to contact us for the xpen immediately it comes in. She even confirmed that we would be made priority for the xpen.

Till date that did not happen not minding the regular follow ups on this. To my greatest suprise, infinix is now currently selling the note 4 pro along with the xpen at an extra cost of N4,500. For all the people that bought this phone at launch without the xpen, they have refused to make/sell this xpen. One of the sales reps was even suggesting i sell the current one i have and then buy the one with Xpen.

I have gone round all the retail outlets in Lagos including the computer village at ikeja to explore possiblities of buying this xpen all to no avail. Rather what i see is the phone with the xpen for sale. Now i ask what is the fate of those of us that bought this phone early at launch without the Xpen. This is the height of insincerity in sales and aftersales support and such should not be encouraged in our country.

Fellow nairalanders, please do not fall victim of this insincerity from infinix.


CC: Lalasticala and Mynd44, please assist in this regards so that this issue would be given the desired attention.

best Regards.

Brother how is the phone's camera is it sharp and Betty than not 3?

XFrozen:


im sure they will release the pen . maybe the demand is high

Please stop defending mediocrity, which demand is high? do they have higher demand than other mobile phone manufacturers ?

skino4united:

Bro GSM arena are for phone that are available in the US market

Get informed please, they review oppo, gionee and xiaomi. you guys just not ready to accept the fact that infinix is a third world country product.

Lmao Pen gate

Kai

OK cool

hnmm! No option but to wait.