Domainking.. I hate to call you guys out here but it's now getting too much.. My sites hosted with u guys have been offline for more than 6 days, support usually promised that it will be back online in couple of hours anytime I chat them up but seems hours self long pass day for your side, I have moved most of my site to other server due to your earlier blackout but I left this two as a sign of faith but seems my faith is now been tested severely.
Sites affected
Http://plm.com.ng
Http://dentalchannel.com.ng
Thanks (abeg help me, make my clients no kill me,)

Na wa ooooooo, u always respond to other issues... My sites have been offline for a week now, hope you guys aren't going awol again, I've even messaged your support tire

Hello Domainking,
My website is down and so also your website. What is really happening? The website is brilliantthesis.com

RealLordZeus:
Domainking.. I hate to call you guys out here but it's now getting too much.. My sites hosted with u guys have been offline for more than 6 days, support usually promised that it will be back online in couple of hours anytime I chat them up but seems hours self long pass day for your side, I have moved most of my site to other server due to your earlier blackout but I left this two as a sign of faith but seems my faith is now been tested severely.
Sites affected
Http://plm.com.ng
Http://dentalchannel.com.ng
Thanks (abeg help me, make my clients no kill me,)

Hi RealLordZeus,
I want to inform you that your websites now loading fine.

Please check and confirm at your end.

Moreover, I have checked that our support team have also sent an email for the same. Please check your email and ticket for details.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
DomainKing.NG

gurusvil:
Hello Domainking,
My website is down and so also your website. What is really happening? The website is brilliantthesis.com

Hi gurusvil,
I can see that your website is currently working fine. Please have a look at the screenshot: https://snag.gy/4UB0rz.jpg

Also, I can see that our support team have already replied to you on your email and ticket. Please check and confirm at your end.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
DomainKing.NG

gurusvil:
Hello Domainking,
My website is down and so also your website. What is really happening? The website is brilliantthesis.com

Hi gurusvil,
I can see that your website is currently working fine. Please have a look at the screenshot: https://snag.gy/4UB0rz.jpg

Also, I can see that our support team have already replied to you on your email and ticket. Please check and confirm at your end.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
domainking.NG

RealLordZeus:
Na wa ooooooo, u always respond to other issues... My sites have been offline for a week now, hope you guys aren't going awol again, I've even messaged your support tire

Hi RealLordZeus,
I want to inform you that your websites now loading fine.

Please check and confirm at your end.

Moreover, I have checked that our support team have also sent an email for the same. Please check your email and ticket for details.

If you are any further queries, then I request you to please contact support at support@domainking.ng and you will get a timely response.

I hope this helps.

Regards
Angad
DomainKing.NG

At Justfrank, we are committed to delivering an effective service, we're not just working for you. We become your success story.

DomainKing is really terrible at their job.

My website is hosted with them and the domain name is from namecheap. Now I renewd my domain name yesterday and since then, my website has been down. I tried chatting with domainking this morning and the guy kept insisting that my nameserver was changed!

How can that be possible?? All I did was renew my domain name and the same nameserver that has been there for years is what is still there. But they kept insisting that it was changed to something else and then rechanged again yesterday. Which is NOT true.

databoy247:
DomainKing is really terrible at their job.

My website is hosted with them and the domain name is from namecheap. Now I renewd my domain name yesterday and since then, my website has been down. I tried chatting with domainking this morning and the guy kept insisting that my nameserver was changed!

How can that be possible?? All I did was renew my domain name and the same nameserver that has been there for years is what is still there. But they kept insisting that it was changed to something else and then rechanged again yesterday. Which is NOT true.

Hi databoy247,
I am really sorry for the inconvenience caused to you due to this issue.

I request you to please provide your domain so that I can forward your query to our support team for checking. Please note that since your domain is not registered by us then only you can change the nameserver.

So, be assured that nameserver are not changed by us but there is any other cause for this issue on your website.

But, for further checking, I request you to please contact support with your domain at support@domainking.ng and you will get a timely response

I hope you understand this.

Regards
Rahul,
DomainKing.NG

Please @ DKNG, what is this with TRF to Namesilo thing? I hope it won't cause any problems with my domains

LEBEfirstson:
Please @ DKNG, what is this with TRF to Namesilo thing? I hope it won't cause any problems with my domains

Hi LEBEfirstson,
Please be assured that your domain is not being transferred anywhere and it stays with us (DomainKing.NG) and you will be able to manage your domain from your account with DomainKing.NG as you were doing earlier.

Please understand that it will not done anything to your domains and your domains will be renewed on time.

Please understand that this transfer is only being done at the backend to renew your domain with new registrar instead of old one. Because we have seen that there were some domain management issue with the earlier provider.

So, I request you to please relax and just follow the steps provided by the support team and your domain will be renewed on time.

For further clarifications and queries, I request you to please contact us at our email support@domainking.ng and we will put your through the process.

I hope you understand this.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
domainking.NG

domainking:
Hi,
I am Karan B from DomainKingNG Team. DomainKingNG is an Accredited Registrar from India. We have recently started business in Nigeria.

This thread is not a promotional thread.

Purpose of this thread is to engage with the users of Nairaland who would like to know more about DomainKingNG and our offers.

You can also ask about any issues related to domain & hosting. We will genuinely try to help if we can.

Users can also openly use this thread to post their feedback on our service.

Please play fair & do not attempt to use this thread to post promotional materials or spam.

We would like the Nairaland Webmaster community to benefit from this thread.

Consider it like our Nairaland Social Page & engage with us.

Best Regards,
DomainKingNG Team

hello pls how can I setup something like info@mydomain dot com

remiproxy:
hello pls how can I setup something like info@mydomain dot com

Hi,
Please note that that we are providing free add-on services like Free DNS, 2 Free Emails, Free Privacy Protection with every domain registration.

So if you will register a domain with us then you can easily create 2 free customize email on your domain in Free DNS & Email panel.

Currently we are offering .com domain in N3499 till mid night of 04-Oct-2017. Also you can register .ng domain at very cheap prices. You can register .com.ng domain in N999 and .ng domain in N8899.

You can register .com domain in N3499 from our .com domain offer page from here: https://www.domainking.ng/com-domain-offer/

If you want to register another domain then you can register it using this guide: https://www.domainking.ng/articles/how-to-register-your-domain-name/

Moreover if you want to create un-limited emails and also want to host a website then you can buy a hosting plan in which you can create un-limited customize emails. You can check and buy our hosting plans from here: https://www.domainking.ng/web-hosting/

If you have already register a domain with us then kindly confirm us the domain name by raising a support ticket. Our support team will help you to create free customize emails.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

DomainKingTeam:

Hi,
Please note that that we are providing free add-on services like Free DNS, 2 Free Emails, Free Privacy Protection with every domain registration.

So if you will register a domain with us then you can easily create 2 free customize email on your domain in Free DNS & Email panel.

Currently we are offering .com domain in N3499 till mid night of 04-Oct-2017. Also you can register .ng domain at very cheap prices. You can register .com.ng domain in N999 and .ng domain in N8899.

You can register .com domain in N3499 from our .com domain offer page from here: https://www.domainking.ng/com-domain-offer/

If you want to register another domain then you can register it using this guide: https://www.domainking.ng/articles/how-to-register-your-domain-name/

Moreover if you want to create un-limited emails and also want to host a website then you can buy a hosting plan in which you can create un-limited customize emails. You can check and buy our hosting plans from here: https://www.domainking.ng/web-hosting/

If you have already register a domain with us then kindly confirm us the domain name by raising a support ticket. Our support team will help you to create free customize emails.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

tnx

Please i want to ask about the free .com.ng being provided with Domainking's soldier plan, is it for free?

basidoo:
Please i want to ask about the free .com.ng being provided with Domainking's soldier plan, is it for free?

Hi,
Please note that we are offering free .com.ng domain with our all plans except Civilian plan.

But free domain is only available when you buy a hosting plan for 1 year. Free Domain is only available for 1st year, for 2nd year normal domain charges will be added to the package cost.

To avail your Free Domain you must place an order for domain and hosting together by selecting "I want DomainKing to register a new domain for my Hosting Package." during the ordering process.

So if you want to buy Solider hosting plan with free .com.ng domain then you can place order from here: https://www.domainking.ng/web-hosting/

This guide will be helpful for you for placing a hosting order: http://www.domainking.ng/articles/how-to-buy-web-hosting/

For paying your invoice using your card through Voguepay, this guide will be helpful for you: http://www.domainking.ng/articles/pay-invoice-using-voguepay-at-domainking-ng/

If you want to pay your invoice via Bank Transfer or Bank Deposit then please read this: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

If you will face any error while placing the hosting order then you can contact us by raising a support ticket. We will place order for you.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

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DomainKing please my site is showing expired domain name on desktop version. I can't access my site on desktop but can do that on mobile.

My domain was to expire today but i renewed it yesterday night but today it starts to show expired domain on desktop(pc) while available on mobile. Please correct this Problem now. http://zpykios.com

Amaechi5:
DomainKing please my site is showing expired domain name on desktop version. I can't access my site on desktop but can do that on mobile.

My domain was to expire today but i renewed it yesterday night but today it starts to show expired domain on desktop(pc) while available on mobile. Please correct this Problem now. http://zpykios.com

Hi Amaechi5,
I can see that your query has been been already responded to by our support team.

I request you to please check your email and ticket for further details.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

DomainKingTeam:

Hi Amaechi5,
I can see that your query has been been already responded to by our support team.

I request you to please check your email and ticket for further details.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

Well the issue haven't been resolved as i was told that Mr Jide haven't moved the domain name to my email which is amy4life5@gmail.com

Tried contacting Mr Jide on two of his emails but he is yet to reply and my website is still down at the moment.

Amaechi5:


Well the issue haven't been resolved as i was told that Mr Jide haven't moved the domain name to my email which is amy4life5@gmail.com

Tried contacting Mr Jide on two of his emails but he is yet to reply and my website is still down at the moment.

Hi Amaechi,
Yes, We are aware that the issue is still pending to be resolved.

I request you to please contact us once you get an update from Mr. Jide. We will then help you to renew your domain.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Ashish,
Domainking.NG

Pls can you throw more light on buying additional disc space from you, like the domain I hosted with you, the disc space is just 1gb, and I read its not renewable monthly like bandwidth..
My question here is that what are the prices of your additional disc space?

3html:
Pls can you throw more light on buying additional disc space from you, like the domain I hosted with you, the disc space is just 1gb, and I read its not renewable monthly like bandwidth..
My question here is that what are the prices of your additional disc space?

Hi,
Please note that Bandwidth is renewed monthly because it is data transfer that is allowed on your account. It is used everymonth and that is restarts every month. Whereas disk space is permanent because you will not delete and re-upload your files every month but it will remain there forever.

Regarding buying disk space, Please note that you can buy additional disk space exclusively as there is no such option in our system and it cannot be done.

But, inorder to get more diskspace you can upgrade to a higher that has more disk space. If you are on Soldier plan with 1 GB diskspace then you can upgrade to Commander that comes with 2 GB space and 20GB Bandwidth.

Our Minister plan comes with 4 GB space and Un-metered bandwidth. Please note that your plan will be upgraded on pro-rata basis and you will only be charge for the days for which you will use the upgraded plan after deducting the left over days of the older plan you have not used.

For Example: If you are currently in Soldier Plan with 1 GB Space and 10 GB Bandwidth, cost of which is N3000 for 365 days or 1 year. And you decide to upgrade to Commander Plan (2 GB Space and 20 GB Bandwidth) after 30 days. The amount for remaining term (335 Days) of Soldier Plan will be deducted from the price of Commander Plan. And you will only be billed for the amount that is calculated after this deduction.

I hope you understand this.

You can check all our hosting plans from here: https://www.domainking.ng/web-hosting/

To get an exact estimate on how much you need to pay for an upgrade to your desired plan, you can contact our Support team at support@domainking.ng with your domain. You will get more details and clarification as per your plan.

I hope this helps.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

Are you a website developer or a web designer and you need a reliable hosting server provider to host your website for FREE and Adverts FREE? That's why ACFreeHost is here to make that possible for you Publishers, just all you need is to visit www.acfreehost.com and register then you are good to go. No Adverts on your sites, No disk limite, No bandwidth limite e.t.c. Don't worry all are FREE and if you have any question their pleased to assist you. So visit www.acfreehost.com and register Now.!!



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i have paid hw will i get d link

teexlcusive:
i have paid hw will i get d link

Hi,
Could you please let me know how you have paid your invoice.

If you have paid via Bank deposit/transfer then you will need to send payment details to activate your account. You will need to send the details at support@domainking.ng.

Also, I will not be able to help with your query unless I have your account. So, please confirm your domain name or you can contact support directly at support@domainking.ng. You will get a faster response.

I hope you understand this.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

Alfred200825:
DomainkingTeam my blog is down and so is your website. Hope your guys are not going AWOL again? Becos I can still remember the hell I passed thru when you guys went down. Please do something about it

ACFreeHost:
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omainking host sucks..You can get your domain from them but not your host..They never want to listen and accept its their fault.Its over 2weeks my colleagues and i bought a domain and host with them and to install a theme is a problem.We taught the problem was as a result of space.These thieves collected another 8500 from us to increase bandwidth..I will not advice anyone to deal with them.Its scam especially their host

mamaboss:



omainking host sucks..You can get your domain from them but not your host..They never want to listen and accept its their fault.Its over 2weeks my colleagues and i bought a domain and host with them and to install a theme is a problem.We taught the problem was as a result of space.These thieves collected another 8500 from us to increase bandwidth..I will not advice anyone to deal with them.Its scam especially their host

Hi Mamaboss,
I have checked your support tickets for the issue that you have explained here.

Please note that our support team has replied to you many times on your query, but we have not received any response to our questions that we had asked from your end regarding your issue.

We had asked you to please let us know the error that you were getting & the plugins or theme that you are trying to install during the error but you never replied to our questions.

Kindly understand that it is impossible for us to assist you and to resolve any issue without understanding your error & knowing about the issue that you are facing with your Theme or website.

We want to assist you in making sure that your issue gets resolved but please understand that you must reply to our questions that we have asked from you. Without that it becomes impossible for us to troubleshoot an error.

Moreover, I have checked on support ticket that you had yourself contacted us for upgrading your Hosting account on 10th October, 2017. Please refer to the support ticket ID: #813061

Moreover, please note that we never force any of our clients for any upgrades. In many recent cases of Bandwidth issues we normally reset the Bandwidth for our clients Free of Cost.

We really want to make sure that we resolve your issue. For this I request you to get back to us on support ticket with the details that we had asked from you. Our support team will definitely resolve your issue.

I hope you understand this.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

DomainKingTeam:


Hi Mamaboss,
I have checked your support tickets for the issue that you have explained here.

Please note that our support team has replied to you many times on your query, but we have not received any response to our questions that we had asked from your end regarding your issue.

We had asked you to please let us know the error that you were getting & the plugins or theme that you are trying to install during the error but you never replied to our questions.

Kindly understand that it is impossible for us to assist you and to resolve any issue without understanding your error & knowing about the issue that you are facing with your Theme or website.

We want to assist you in making sure that your issue gets resolved but please understand that you must reply to our questions that we have asked from you. Without that it becomes impossible for us to troubleshoot an error.

Moreover, I have checked on support ticket that you had yourself contacted us for upgrading your Hosting account on 10th October, 2017. Please refer to the support ticket ID: #813061

Moreover, please note that we never force any of our clients for any upgrades. In many recent cases of Bandwidth issues we normally reset the Bandwidth for our clients Free of Cost.

We really want to make sure that we resolve your issue. For this I request you to get back to us on support ticket with the details that we had asked from you. Our support team will definitely resolve your issue.

I hope you understand this.

Feel free to contact us if you need any help.

Best Regards,
Angad,
Domainking.NG

YOU ARE THIEF ,YOU AND YOUR TEAM KEEP SENDING THE SAME MESSAGES.HOW MANY TIMES WILL I SEND YOU SCREENSHOTS?SEEMS YOU DONT GET IT.

YOUR COMPANY SUCKS BIGTIME.I HOSTED MY DOMAIN ON ANOTHER PLATFORM AND ITS WORKING PERFECTLY WELL NOW,WHAT DO YOU HAVE TO SAY ABOUT THAT?

JUST KEEP QUIET AND STOP RESPONDING LIKE A ROBOT

mamaboss:


YOU ARE THIEF ,YOU AND YOUR TEAM KEEP SENDING THE SAME MESSAGES.HOW MANY TIMES WILL I SEND YOU SCREENSHOTS?SEEMS YOU DONT GET IT.

YOUR COMPANY SUCKS BIGTIME.I HOSTED MY DOMAIN ON ANOTHER PLATFORM AND ITS WORKING PERFECTLY WELL NOW,WHAT DO YOU HAVE TO SAY ABOUT THAT?

JUST KEEP QUIET AND STOP RESPONDING LIKE A ROBOT

Hi Mamaboss,
Please understand that it takes almost 20-30 minutes for us to reply to every post that anyone posts. We have fully check every issue that you report here before posting any reply to you.

And we do this because we sincerely want to assist you in solving any issue that you are facing. We would never put this much effort to reply to you if we did not care to resolve any issue that you are facing.

The screenshot that you had sent to us showed & you reported that your import was stuck. And you had reported that you were seeing blank page on your website. So we asked you many times to please let us know which theme, plugins or any other scripts were you using so that we can replicate the issue at our end & solve it for you.

Please try to understand that without these details it is very hard to troubleshoot an issue. And this is the same for every client with any provider. Without any details that we ask, how would it be possible for us to assist you.

But you are never replying to what we are asking from your end. Kindly understand that it becomes impossible for us to resolve any issue that you are facing in such a case.

But we have still been trying to explain & ask you the details many times. Also when we had informed you of Malware being reported with your theme files, then also you you seem to be confusing the 2 issues.

I request you to please take a few minutes & go through my earlier reply, Please get back to our replies in ticket: #289370 & #548864.

I will be happy to hear back from you.

Best Regards,
Angad
DomainKing.NG