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Beware Of This Site (www.clubkonnect.com) - Phone/Internet Market (4) - Nairaland

Nairaland Forum / Science/Technology / Phones / Phone/Internet Market / Beware Of This Site (www.clubkonnect.com) (60336 Views)

My Unwholesome Experience With Clubkonnect.com (2) (3) (4)

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Re: Beware Of This Site (www.clubkonnect.com) by bode4real(m): 9:28am On Sep 10, 2017
bode4real:


wallet credited, scared of buying data self

thanks data delivered almost immediately
Re: Beware Of This Site (www.clubkonnect.com) by Mama4life(f): 3:40pm On Sep 11, 2017
Clubkonnect Stop Defrauding People. My 1850 Till Date, You Guys Refused Refunding Me. July 12 Till Now.
Re: Beware Of This Site (www.clubkonnect.com) by Itzduray: 10:06pm On Sep 11, 2017
clubkonnect:

exactly because u dont follow instruction thus making us resort to doing it manually. you wont need to lodge complaint if you followed the instruction on our website cos ur account would have been credited instantly

clubkonnect team







Pls help me confirm my pending payment oo. I don't knw why is taking time like dis and you deducted your money from my account without crediting my wallet. Pls na beg I beg.
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 12:23am On Sep 12, 2017
Mama4life:
Clubkonnect Stop Defrauding People. My 1850 Till Date, You Guys Refused Refunding Me. July 12 Till Now.

post evidence of payment and details of the transaction here for all to see we will be very glad to make a full refund or resolve asap

clubkonnect team
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 12:25am On Sep 12, 2017
Itzduray:








Pls help me confirm my pending payment oo. I don't knw why is taking time like dis and you deducted your money from my account without crediting my wallet. Pls na beg I beg.

post details of the transaction and payment here so we can resolve asap as you have not provided enough info to help resolve
Re: Beware Of This Site (www.clubkonnect.com) by owang: 9:40am On Sep 12, 2017
Clubkonnect, I introduce you guys to a friend to buy data and he made a transfer of #1,100 for 2gb MTN data to your first bank account on 4/9/17 till data he had not received his data. Ur customers care representatives(calls & whatsapp) have been going back and front on the issue since and I personally deposited #3,000 also into your first bank account on Friday 8/9/17 to fund my wallets account since Friday that I had notify you guys through calls nothing had been done to credit my account. Your customers care representative refuse to pick my calls again, the Whatsapp handler too refuse to respond, what is happening guys?

1 Like

Re: Beware Of This Site (www.clubkonnect.com) by smartdebiz(m): 12:04pm On Sep 12, 2017
clubkonnect:


post details of the transaction and payment here so we can resolve asap as you have not provided enough info to help resolve
I did Glo 1.6GB data subscription for someone, but the person is unable to use it, and didn't receive any confirmation after subscription: 09050948973
Transaction ID: 6257019118

She happened to call Glo customer care, but glo confirmed no data subscription on her line.

I have reported this issue severally, but you have done nothing about it. is that not fraud?
Re: Beware Of This Site (www.clubkonnect.com) by Mama4life(f): 1:37pm On Sep 12, 2017
clubkonnect:


post evidence of payment and details of the transaction here for all to see we will be very glad to make a full refund or resolve asap

clubkonnect team
I Can't See July Transaction History From This End. The Transaction Was On July 12. I Transfered 1850 From My Wallet To My Zenith Bank Account With Account Number .... My User Phone Number Is 080........ I Called And Sent Messages Via Whatsapp And All I Got Was, We Are Working On It!
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 2:13pm On Sep 12, 2017
Clubconnet what is happening? I paid 2,600 into your Diamond bank acct over 3 hours now it has not reflected in my wallet.
Plus what exactly is wrong with your customers care service? I called the phone line twice it rang and the lady in charge just ignored my calls same thing with the what app line the person failed to reply my messages. This is getting nasty.

Infact it's over 5 hours sef. Since around 9am.

This is the lest internet payment I have made in a long while. The big sums goes within a twinkle of an eye,I am surprised why this little sum is taking forever to reflect in my wallet.

Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 7:33pm On Sep 12, 2017
Resolved o!
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 9:24pm On Sep 13, 2017
Clubconnect,what exactly is going on? U guys are seriously losing it.
We know this is the only platform where u reply messages. U find it difficult responding on the ones created by your company. I complained yesterday about not getting my wallet funded promptly, same thing has repeated itself tonight again I paid #4950 into your Diamond acct over 15mins ago,it failed to reflect in my wallet.
Pls put your house together as this isn't good for business.
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 9:42pm On Sep 13, 2017
Resolved again o! I don't see any reason why we should be lodging our complaints here if u do the needful.
Re: Beware Of This Site (www.clubkonnect.com) by smartdebiz(m): 1:49pm On Sep 15, 2017
clubkonnect:


post evidence of payment and details of the transaction here for all to see we will be very glad to make a full refund or resolve asap

clubkonnect team
It seems you're not serious with your customers. You must refund me that #950 paid for Glo 1.6GB subscription, which was not delivered. After several WhatsApp messages, you kept quiet, thinking it's gone. You must pay!
Re: Beware Of This Site (www.clubkonnect.com) by SueZuckerberg: 10:49pm On Sep 17, 2017
clubkonnect:


post evidence of payment and details of the transaction here for all to see we will be very glad to make a full refund or resolve asap

clubkonnect team
Hello,

I want to confirm my suspicion, sir. I deposited 550 MTN airtime via Share and sell. I checked my clubkonnect dashboard and I was only credited N400. That's what my dashboard reflected even though I sent N550. Is this how your system works? I called your mobile line several times, a lady picked the call and asked me to call out the number I sent the airtime to, I went right back to my dashboard and the number has changed. Fortunately, I screenshot both. Was the N150 surcharge part of what it entails buying airtime with you? I just had to go for 500MB instead of 1G too bad. I still have N100 in my account. My registered number on your platform is 07066412XXX and it happened yesterday.
Re: Beware Of This Site (www.clubkonnect.com) by Sommyroy10: 9:08am On Sep 18, 2017
clubkonnect:


post details of the transaction and payment here so we can resolve asap as you have not provided enough info to help resolve
Morning. I have a problem with you guys. I deposited money into my wallet through airtime transfer last night, till this morning, nothing has reflected. Any problem?
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 10:28am On Sep 18, 2017
What exactly is happening to Clubkonnect? When u send messages to their whtapp or call the phone line they neither reply your messages nor pick your calls. Why do Nigeria business owners operate like this? #1000 was deducted from my acct for no reason,I have been trying to reach their customer platforms but they gave failed to reply me.I am beginning to get sick of their services.
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 6:47pm On Sep 18, 2017
SueZuckerberg:

Hello,

I want to confirm my suspicion, sir. I deposited 550 MTN airtime via Share and sell. I checked my clubkonnect dashboard and I was only credited N400. That's what my dashboard reflected even though I sent N550. Is this how your system works? I called your mobile line several times, a lady picked the call and asked me to call out the number I sent the airtime to, I went right back to my dashboard and the number has changed. Fortunately, I screenshot both. Was the N150 surcharge part of what it entails buying airtime with you? I just had to go for 500MB instead of 1G too bad. I still have N100 in my account. My registered number on your platform is 07066412XXX and it happened yesterday.

There is a 150 fee to fund wallet using airtime. But if u wanted 1gb direct, you should have transferred 599 our software will automatically send 1gb to d fone you transferred from

Thanks clubkonnect team
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 5:24pm On Sep 19, 2017
Pls fund my Wallet o! We know this is the only place we can get redress.
Your very own platforms are nonfunctional. I made transfer over an hour ago,it has failed to reflect.

Re: Beware Of This Site (www.clubkonnect.com) by Sommyroy10: 6:27pm On Sep 19, 2017
clubkonnect:

There is a 150 fee to fund wallet using airtime. But if u wanted 1gb direct, you should have transferred 599 our software will automatically send 1gb to d fone you transferred from

Thanks clubkonnect team
You guys are very poor in your busines. poor, rather no customer service. You would call n call n call, no one would answer. no reply from messages. Even on nairaland na years b4 dem answer person. I stated my problem you chose to ignore instead of attending to the problem. no be to sstop to dey use una remain?
Re: Beware Of This Site (www.clubkonnect.com) by SueZuckerberg: 9:35pm On Sep 19, 2017
clubkonnect:

There is a 150 fee to fund wallet using airtime. But if u wanted 1gb direct, you should have transferred 599 our software will automatically send 1gb to d fone you transferred from

Thanks clubkonnect team
I'm glad you replied. Thanks. But don't you think, at the barest minimum, that this is very very fair? I saw your website through Google Adwords not Nairaland o! I registered, and decided to purchase N550 for 1GB (That's what I saw on your website) and an extra 10NGN for MTN share and sell, only to discover later on that the content on your website is misleading? Get this fact: People who resort to Data Resellers are only after bargains (cheaper data) Nothing more, nothing less. For crying out loud, why should I purchase 500MB worth of data( The 100NGN in my account is useless) for NGN55O when I can get 750MB for NGN500 from MTN although it last for a week? This is really unfair. If you have to resort to this attitude, why would anyone in his right mind do business with you? This is very unfair. So If I have to purchase another 500MB (I already have NGN100 In your dashboard) I would have to send NGN350 again? Please is there a way to withdraw my NGN100? Since I can't use it for anything. Well, I am better off using MTN. Jeje!

1 Like

Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 7:09am On Sep 20, 2017
Pls fund my wallet I transferred #3000 since yesterday.
What exactly is going on? Pls I need an explanation.

My notification has been received yet u don't want to fund my wallet.
Are u guys still in business? U no longer pick calls neither do u reply whtapp messages.

Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 2:16pm On Sep 20, 2017
I just hope it is not what I'm thinking that is happening concerning Clubkonnect? Since yesterday my issue has not been addressed. The customer care line is switched off,the person in charge of the whtapp section is not replying my messages. This is no longer funny!
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 11:13pm On Sep 20, 2017
Still waiting to get funded.
Re: Beware Of This Site (www.clubkonnect.com) by Olayinka777(m): 8:46am On Sep 21, 2017
Clubkonnect has finally decided to keep mute over the #3000 I paid into its Diamond acct.
They no longer pick my calls neither do they reply me on Whtapp for the past 2 days.

Pls is anyone experiencing this?
Re: Beware Of This Site (www.clubkonnect.com) by Miniano: 12:00pm On Sep 22, 2017
[quote author=clubkonnect post=59917673]

I made another transaction on Clubkonnect since 3 days ago I transferred 10k to my access bank account yet my money was not deposited into my acc i called all your line nobidy picked on getting to my profile on Clubkonnect today my dashboard has been reset the cleared my transfer details and info that I used to transfer cash into my account this ppl I personally dislike them. The way they handle there customer support is no where to write about very bad how many times will I message you ppl transaction ID

Transaction ID *: 6257120370

User id*: CK13155941

Aghh this is fraud pls transfer my money

Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 10:16pm On Sep 23, 2017
[quote author=Miniano post=60717844][/quote]
hello gafar, stop coming here to complain and malign us, yet you keep using our service, if our service is really that poor or you had better alternative pls use cos checking you account shows you sell bitcoin and transfer to your bank practically on a daily basis and once you encounter a little delay which is sometimes beyond our control, you come here and start complaining, but when it goes fine we dont here anything from you.

if you do desist from this behavior we will have no choice but to stop doing business with you .

Stop complaining and painting our business in bad light and yet you keep using it every other day, abi na by force, if our service is bad try other alternative.

you have several post on this forum about us complaining yet you keep using the service, who does that?
we will have no choice but to block your account with us as a last resort if you continue to use this tactics as we will not be cowed by you and your antics

clubkonnect team
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 10:18pm On Sep 23, 2017
Olayinka777:
Clubkonnect has finally decided to keep mute over the #3000 I paid into its Diamond acct.
They no longer pick my calls neither do they reply me on Whtapp for the past 2 days.

Pls is anyone experiencing this?
provide login details to enable us resolve
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 10:22pm On Sep 23, 2017
smartdebiz:

It seems you're not serious with your customers. You must refund me that #950 paid for Glo 1.6GB subscription, which was not delivered. After several WhatsApp messages, you kept quiet, thinking it's gone. You must pay!
provide affected phoneno to help us resolve
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 10:23pm On Sep 23, 2017
owang:
Clubkonnect, I introduce you guys to a friend to buy data and he made a transfer of #1,100 for 2gb MTN data to your first bank account on 4/9/17 till data he had not received his data. Ur customers care representatives(calls & whatsapp) have been going back and front on the issue since and I personally deposited #3,000 also into your first bank account on Friday 8/9/17 to fund my wallets account since Friday that I had notify you guys through calls nothing had been done to credit my account. Your customers care representative refuse to pick my calls again, the Whatsapp handler too refuse to respond, what is happening guys?

provide login details to help us resolve
Re: Beware Of This Site (www.clubkonnect.com) by clubkonnect: 10:25pm On Sep 23, 2017
Itzduray:








Pls help me confirm my pending payment oo. I don't knw why is taking time like dis and you deducted your money from my account without crediting my wallet. Pls na beg I beg.

provide login details to enable us resolve
Re: Beware Of This Site (www.clubkonnect.com) by Miniano: 8:59am On Sep 24, 2017
clubkonnect:

hello gafar, stop coming here to complain and malign us, yet you keep using our service, if our service is really that poor or you had better alternative pls use cos checking you account shows you sell bitcoin and transfer to your bank practically on a daily basis and once you encounter a little delay which is sometimes beyond our control, you come here and start complaining, but when it goes fine we dont here anything from you.

if you do desist from this behavior we will have no choice but to stop doing business with you .

Stop complaining and painting our business in bad light and yet you keep using it every other day, abi na by force, if our service is bad try other alternative.

you have several post on this forum about us complaining yet you keep using the service, who does that?
we will have no choice but to block your account with us as a last resort if you continue to use this tactics as we will not be cowed by you and your antics

clubkonnect team


Aghh shey na fight

Say something about my post for the past 1 week
You ppl refused to pay me my 10k I sent you ppl message no reply I keep calling nobody picked

So u expect me to stay in your inbox where is my mine then you ppl cleared my transaction without sending th money into my account abeg send me my money abeg

See talk o delay for good 6 days.

10k for this Buhari time.

To transfer my money is beyond you control? Imagine

Before I came here on nairaland I message you ppl for over 3 day privately nobody replied me.

Before I came here to make a public complaint this is very bad atleast if u picked my calles and resolved my problems I won't come here and write All this you came here attacking me that I keep using you service I have money in my wallet so ma no use am.... Or what are you saying look at your posts everybody complain about your service support too bad.

Yet you are telling me you will stop doing business with me


Hahahaha remember this is nairaland its public forum

You don't know how to handle matters maturedly that is ur issue

All I expect from you is just to tell me your money had been sent to your account sorry for the delay...

Yet you can't say anything about the transaction pls i need this to be fixed

Abeg o no vex Mr ojeanlo Victor

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