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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (595311 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by loverofgoodtins(m): 6:38pm On Oct 04, 2017 |
Eee |
Re: MTN Customer Care Thread by Endomorph: 12:31am On Oct 05, 2017 |
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Re: MTN Customer Care Thread by REVDIMMY: 6:55am On Oct 05, 2017 |
Re: MTN Customer Care Thread by JideSM: 9:44am On Oct 05, 2017 |
brainiacadeboi: Hi rainiacadeboi, i've sent the GPRS settings to your line. Kindly restart your device. |
Re: MTN Customer Care Thread by JideSM: 10:08am On Oct 05, 2017 |
loverofgoodtins: Hi loverofgoodtins, checks on your line show that you were billed N50 for Game Factory on 4th October 2017. However, the service is no longer active on the line. In addition, you can manage Value Added Services on your line by dialing *447# or *123*5#. |
Re: MTN Customer Care Thread by JideSM: 10:15am On Oct 05, 2017 |
Endomorph: Hi Endomorph, i'll contact you shortly. |
Re: MTN Customer Care Thread by Endomorph: 12:07am On Oct 06, 2017 |
JideSM:Ok I'm waiting |
Re: MTN Customer Care Thread by JideSM: 11:27am On Oct 06, 2017 |
Moneyboyz: Hi Moneyboyz, please be informed that your reported issue has been resolved. Regards |
Re: MTN Customer Care Thread by Moneyboyz: 12:07pm On Oct 06, 2017 |
JideSM: Boss of all bosses. I say thanks. I have been thinking of how to throw away the sim after a year without solution. My Joy knew no bound, I'm so grateful bro. Thanks. |
Re: MTN Customer Care Thread by JideSM: 12:19pm On Oct 06, 2017 |
Endomorph: Several calls placed on your line were unanswered. Let me know if you wish to reset your Share and Sell PIN. |
Re: MTN Customer Care Thread by Pet1620: 4:21pm On Oct 06, 2017 |
JideSM: I did mail u via NL and still no reponses from u. |
Re: MTN Customer Care Thread by Endomorph: 12:22am On Oct 07, 2017 |
JideSM:Really sorry. Can you recall tomorrow please? |
Re: MTN Customer Care Thread by Nobody: 12:22am On Oct 08, 2017 |
is there a way of checking data balance for the night plan?... it doesn't work through the usual "2" to 131 |
Re: MTN Customer Care Thread by JideSM: 8:43am On Oct 09, 2017 |
Pet1620: So sorry Pet1620, i've sent you a an email message, please reply. Regards |
Re: MTN Customer Care Thread by JideSM: 8:45am On Oct 09, 2017 |
chistev12: Hi chistev12, you will receive a notification sms and a prompt while browsing between 12am and 4am. Regards |
Re: MTN Customer Care Thread by Pet1620: 12:56pm On Oct 09, 2017 |
JideSM: I just replied ur mail. Thanks |
Re: MTN Customer Care Thread by Dhayor001(m): 12:45pm On Oct 10, 2017 |
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Re: MTN Customer Care Thread by Nobody: 2:37pm On Oct 10, 2017 |
Dhayor001: you didn't turn of your auto-renew. |
Re: MTN Customer Care Thread by Dhayor001(m): 4:07pm On Oct 10, 2017 |
chistev12: I did, cancellation kept failing! |
Re: MTN Customer Care Thread by JideSM: 10:13am On Oct 11, 2017 |
Dhayor001: Hi Dhayor001, so sorry that this happened. Did you cancel data auto-renewal? If yes, i will appreciate if you can provide the date to enable me assist. Regards |
Re: MTN Customer Care Thread by toluxa1(m): 1:13pm On Oct 11, 2017 |
JideSM: Hello. I chatted with your rep on your site and they told me your N15000 4G Mifi comes with 100% Data bonus but when I visited your office in Abuja, they all told me categorically that the 100% data bonus is no more. Which do we believe now.? @Tayoccu |
Re: MTN Customer Care Thread by Dhayor001(m): 5:24pm On Oct 11, 2017 |
JideSM: I had tried cancelling and kept getting a failed response |
Re: MTN Customer Care Thread by ghostmist: 8:53am On Oct 13, 2017 |
JideSM:Good day bro. I am not in the country at the moment, however, MTN keeps billing me for the 1GB monthly plan. I have tried to opt out by texting NO106 to 131 but the message doesn't go through. please could you kindly opt me out of this service and if possible refund the 1000 that was just debited from my account for a service i would never use. my number is....... . Thanks! |
Re: MTN Customer Care Thread by Dhayor001(m): 9:38am On Oct 13, 2017 |
ghostmist: @JideSM You can see i'm not the only one with this challenge |
Re: MTN Customer Care Thread by JideSM: 8:19am On Oct 16, 2017 |
toluxa1: Hi toluxa1, the 100% data bonus for 3 months on MTN 4G LTE MiFi is still valid. May I know the exact MTN office you visited in Abuja? |
Re: MTN Customer Care Thread by JideSM: 8:31am On Oct 16, 2017 |
ghostmist: Hi ghostmist, i'm truly sorry for inconvenience. Kindly note that the auto-renewal feature has been deactivated as requested. I'll appreciate if you can send me a screen shot of the failed sms you sent. Regards |
Re: MTN Customer Care Thread by JideSM: 8:43am On Oct 16, 2017 |
Dhayor001: Hi Dhayor001, i'll appreciate if you can send a screenshot of the failed cancellation sms you sent to enable me assist further |
Re: MTN Customer Care Thread by toluxa1(m): 9:02am On Oct 16, 2017 |
JideSM: Omega Centre, Wuse 2 and the regional HQ at Maitama. I got a call from one Maryjane in Lagos who insisted and told me the 100% Bonus is still active and spoke to the Abuja rep (one Abubakar Yusuf). He later agreed it can be done so I eventually bought it but I was given only 20% on the 22GB plan I bought. He told me I have 44GB on it only for me to get home and see 22GB plus 4GB bonus. That was total deceit which is very wrong. Is it possible to still activate it? Like maybe on my next subscription. The number is 08103939523 |
Re: MTN Customer Care Thread by JideSM: 11:18am On Oct 16, 2017 |
toluxa1: Kindly send the IMEI Number of your MIFI device via e-mail message to enable me assist further. |
Re: MTN Customer Care Thread by toluxa1(m): 11:32am On Oct 16, 2017 |
JideSM: I have replied your mail with the card IMEI. |
Re: MTN Customer Care Thread by ghostmist: 12:00pm On Oct 16, 2017 |
JideSM:Thanks bro! Is there a way I can get a refund for the 1k data, cos I'm not going to use it?
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