missyojo:
Good morning, my infinix hot 5 is just one month old and just yesterday the finger print scanner isn't working again. What could be the problem? Thanks

Hi did you notice this after update?

Toshiba49ja:


Which of the Note?
Am considering buying one o

he's referring to the first infinix hot note

XFrozen:
Hi did you notice this after update?

No

Pharmizzy:
hello, my infinix hot note battery is now extremely poor.... plz how can i go about replacing it and how much will it cost?

hello Xfrozen i am yet to get a reply

XFrozen:
go to settings>Apps> Google Play service>Storage>Clear cache. Do this action to Google play store apk also.

still the same. Even after clearing Cache. What do you think i can do?

XFrozen:
Post here

1.Whatever problem you come across in your Infinix phone
2. Product Suggestions

We are always happy to help you,

Hi Sir Mr.XFrozen I need your Help, I currently use an Infinix Hot 4 Pro x556 and I want to pickup a Note 4 Infinix very shortly. Please I cannot afford to lose anything from my Infinix Hot 4 pro. Is there any software, process, procedure or service by which I can copy every single content from my Hot 4 pro to the New Note 4 Phone?

I repeat, I cannot afford to lose my apps and data. Please let me know if its possible to get a perfect data copy from my Hot 4 Pro to the new Infinix Note 4

Appreciate your Help in advance!

Fayos1:
still the same. Even after clearing Cache. What do you think i can do?

Manually lock your phone when you start downloading, d download will start by itself. It works for me

gbolio4:


Hi Sir Mr.XFrozen I need your Help, I currently use an Infinix Hot 4 Pro x556 and I want to pickup a Note 4 Infinix very shortly. Please I cannot afford to lose anything from my Infinix Hot 4 pro. Is there any software, process, procedure or service by which I can copy every single content from my Hot 4 pro to the New Note 4 Phone?

I repeat, I cannot afford to lose my apps and data. Please let me know if its possible to get a perfect data copy from my Hot 4 Pro to the new Infinix Note 4

Appreciate your Help in advance!

Backup your apps using the phone's backup and restore, for other files and data I would suggest copying them to a laptop for safe keeping. Hope that helps

XFrozen
Thank you for extending your services to this platform.

I have two issues with my Note 4 Pro.
1. Flash charging doesn't work as it used to when I got it newly. It only flash charges for about 5-10 minutes in the total charging time and most times doesn't come on at all.
2. I can't believe a 3gb RAM phone can still hang considering I don't have any heavy app or game on it. I have less than 15 installed apps of which most are in the freezer app. I clear and restart my phone every now and then which I never did before.

zaiinneeii:


Backup your apps using the phone's backup and restore, for other files and data I would suggest copying them to a laptop for safe keeping. Hope that helps

Thanks a Lot for the suggestion. I wanna Ask Please. If i do run the Backup and Restore app on the Hot 4 Pro, does the Infinix Note 4 have a similar app to restore the backup without issue? The Hot 4 Pro is a Marshmallow phone while the Note 4 runs Nougat? Any thing to note or be extra-cautious about?

Thanks in advance

Please my sister infinix note 2 can't on Bluetooth or Hotspot anymore... Xender not creating group also.. When it's switched on its always showing phone system not responding twill show report, wait or cancel. And it's not booting to recovery mode again.. Please help

Laxy009:


I'm just tired of infinix product.i have once return it to their care centre when I unbox the phone and I detected the mouthpiece wasn't working now it's the charging point. I tried charging it this evening and lucky it charged. Just tired of this phone.

sorry about your last experience... Which of the service center did you visit? You can give me your location to enable me provide you another service center close to you.

imsirkay:
Please my sister infinix note 2 can't on Bluetooth or Hotspot anymore... Xender not creating group also.. When it's switched on its always showing phone system not responding twill show report, wait or cancel. And it's not booting to recovery mode again.. Please help

Hi for such issues I will advice you back up you data and try to run a factory reset on that device

gbolio4:


Thanks a Lot for the suggestion. I wanna Ask Please. If i do run the Backup and Restore app on the Hot 4 Pro, does the Infinix Note 4 have a similar app to restore the backup without issue? The Hot 4 Pro is a Marshmallow phone while the Note 4 runs Nougat? Any thing to note or be extra-cautious about?

Thanks in advance

you can get all your backed up data back on all infinix devices no matter the software version

5Realms:
XFrozen
Thank you for extending your services to this platform.

I have two issues with my Note 4 Pro.
1. Flash charging doesn't work as it used to when I got it newly. It only flash charges for about 5-10 minutes in the total charging time and most times doesn't come on at all.
2. I can't believe a 3gb RAM phone can still hang considering I don't have any heavy app or game on it. I have less than 15 installed apps of which most are in the freezer app. I clear and restart my phone every now and then which I never did before.

Hi bro sorry about your experience.. Can you please share your devices build number. Recently and update was pushed to optimize system performance....

5Realms:
XFrozen
Thank you for extending your services to this platform.

I have two issues with my Note 4 Pro.
1. Flash charging doesn't work as it used to when I got it newly. It only flash charges for about 5-10 minutes in the total charging time and most times doesn't come on at all.
2. I can't believe a 3gb RAM phone can still hang considering I don't have any heavy app or game on it. I have less than 15 installed apps of which most are in the freezer app. I clear and restart my phone every now and then which I never did before.

for your flash charge issue have your tired changing your USB cord? If after doing that and problem still exit kindly notify me

Fayos1:
still the same. Even after clearing Cache. What do you think i can do?

from the image you sent shows the game file isn't OK... 0.93 GB? Try downloading from another phone and see.

I applied the fix works thanks

XFrozen:


What steps have you tried? Try this step

Go to settings >Xpen and check to make sure it's activated enable your xpen interact with your device. And also allow The pen to charge for about 10 -20 mins maybe your battery is extremely low.

gbolio4:


Thanks a Lot for the suggestion. I wanna Ask Please. If i do run the Backup and Restore app on the Hot 4 Pro, does the Infinix Note 4 have a similar app to restore the backup without issue? The Hot 4 Pro is a Marshmallow phone while the Note 4 runs Nougat? Any thing to note or be extra-cautious about?

Thanks in advance

Yes the Note 4 has backup and restore, so you can go ahead and backup your apps

XFrozen:
Hi for such issues I will advice you back up you data and try to run a factory reset on that device

I have done that already, it's still the same

XFrozen:
sorry about your last experience... Which of the service center did you visit? You can give me your location to enable me provide you another service center close to you.

I purchased the phone in akure but when I contacted their sales representative here in akure, they took the phone to their service center in lagos and it was returned a week after. I'm not sure if they have a service center here in akure.

Thanks a lots.

INCREDIBLEGUY:
infinix good afternoon, please my follow come hot 4 charger got burnt, since then have been buying different infinix charger but they don't charge my phone fast, most of them take like 5 hours to charge from zero to 100, the last one I bought now is oriamo charger, it is still good though, but it's always hot when ever am charging, please what should I do,, and where can I get follow come charger in edo state,,, thank you sir

You can also get Oraimo infinix flash charger from Slot

XFrozen:
from the image you sent shows the game file isn't OK... 0.93 GB? Try downloading from another phone and see.

hi, thats how download freezes for all apps and game i wanna download. I choose the0.93gb file randomly juat for screenshot. I dont kniw if tgere is anytging else i can do

blessed97:


No o. It just stopped working

visit their service center they will fix it for you

Fayos1:
hi, thats how download freezes for all apps and game i wanna download. I choose the0.93gb file randomly juat for screenshot. I dont kniw if there is anything else i can do

this happend to me and i thought it was from the device not knowing it was from google server ...kindly reset the device everything will work fine

imsirkay:
I have done that already, it's still the same

visit carlcare service center they have engineers that will check it and fix

xfrozen, you haven't replied me.

nightbuzzer:
visit carlcare service center they have engineers that will check it and fix

OK. I'll do that

good evening. please how much would it cost to fix my note 4pro screen

Respect55:
Why is it that other chargers don't charge infinix fones? Why is it always impossible to replace follow - come chargers when they get spoilt?
Can one get another good charger from Carl are if the original charger gets spoilt?

the reason to other charger not changing infinix phones is the technology added to infinix charging system which makes it super fast and intelligent. You can get original charger from Carlcare service center nation wide.