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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585702 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by ghostmist: 1:04pm On Oct 16, 2017 |
JideSM:MTN just refunded my 1k. Thanks a lot bro, you're the best! |
Re: MTN Customer Care Thread by JideSM: 1:04pm On Oct 16, 2017 |
ghostmist: Please be informed that your reported issue has been resolved |
Re: MTN Customer Care Thread by JideSM: 1:35pm On Oct 16, 2017 |
toluxa1: kindly note that i've forwarded your reported issue to our support unit I'll provide feedback as soon as possible |
Re: MTN Customer Care Thread by toluxa1(m): 4:11pm On Oct 16, 2017 |
JideSM: Thank you very much. Will be expecting to hear from you. |
Re: MTN Customer Care Thread by Healer007: 8:54am On Oct 18, 2017 |
Please I want to be sure Have MTN stoppes their 2x data offer for new customers for 6months? Because I bought a new SIM, didnt see any message like that ![]() |
Re: MTN Customer Care Thread by JideSM: 10:20am On Oct 18, 2017 |
Healer007: Hi Healer007, MTN Smartphone Upgrade offer is an Offer that will reward customers with NEW 3G/4Gdevices on the MTN Network with 20% Data bonus on any data bundle they activate for 3 months. You can visit https://mtnonline.com/kpalasa-faqs for more details. Regards |
Re: MTN Customer Care Thread by toluxa1(m): 10:22am On Oct 18, 2017 |
JideSM: Is this different from the offer that gives 100% data bonus on 4G Mifi? |
Re: MTN Customer Care Thread by orobosa26(m): 9:19pm On Oct 18, 2017 |
JideSM:pls am having issues with my mtn sim am unable to make calls and wen my number is dialed from from another sim it say d number is not reachable pls help me check 08036740163 I can't even check my account balance |
Re: MTN Customer Care Thread by JideSM: 11:15am On Oct 19, 2017 |
orobosa26: Hi orobosa26, so sorry for the inconvenience. Your line has been worked on. Please power your device off and on then try making or receiving calls. Regards |
Re: MTN Customer Care Thread by JideSM: 11:18am On Oct 19, 2017 |
toluxa1: yes please. You can visit https://mtnonline.com/kpalasa-faqs for more details |
Re: MTN Customer Care Thread by toluxa1(m): 3:16pm On Oct 19, 2017 |
JideSM: No feedback yet? |
Re: MTN Customer Care Thread by JideSM: 12:30pm On Oct 20, 2017 |
toluxa1: Kindly provide a screenshot of the sms notification you received regarding the 100% bonus in order to assist further. |
Re: MTN Customer Care Thread by toluxa1(m): 12:47pm On Oct 20, 2017 |
JideSM: Which SMS notification? I never said I received any SMS. Kindly refer back to my initial complaint. You asked me to email you the IMEI of my 4G Mifi which I did, not aware of the SMS you are referring to.... |
Re: MTN Customer Care Thread by JideSM: 10:36am On Oct 23, 2017 |
toluxa1: Kindly send an alternative mobile number to reach you via email message. Regards |
Re: MTN Customer Care Thread by toluxa1(m): 11:23am On Oct 23, 2017 |
JideSM: Email sent. |
Re: MTN Customer Care Thread by honey001(m): 2:40pm On Oct 27, 2017 |
Mr JideSM, Another one has happened oooh, I bought 200 MTN through mobile app just this morning, am yet to make call at all, just now that I want to call, low and behold, my account is Zero naira, how the credit disappear I don't know oooh, please help clarify how my credit take disappear... my number is 0 7 0 6 0 9 0 5 4 9 9 |
Re: MTN Customer Care Thread by Lojekunle: 7:12am On Oct 28, 2017 |
I good morning I saw a message about 20 naira vip unlimited browsing offer from mtn. So I checked it out double reduction was made and I couldn't even browse. Why are you making false advert.. It's called mobozie This is my number 08149376827 |
Re: MTN Customer Care Thread by directonpc(m): 9:41am On Oct 28, 2017 |
Enjoy Mobile banking without internet or cramming codes Download the app: https://play.google.com/store/apps/details?id=com.buildbrothers.ussdbanking |
Re: MTN Customer Care Thread by JideSM: 10:08am On Oct 30, 2017 |
honey001: Hi honey001, so sorry for the inconvenience. Please be informed that the amount deducted was later credited back on 2017-10-28 21:24:21pm. Regards |
Re: MTN Customer Care Thread by JideSM: 10:26am On Oct 30, 2017 |
Lojekunle: Hi Lojekunle, i'm truly sorry that this happened. Please confirm if you were able to access the Zomobie portal http://bd.zomobie.com/. |
Re: MTN Customer Care Thread by honey001(m): 7:16pm On Oct 30, 2017 |
JideSM: Yes, I got it back... Weldone sir. |
Re: MTN Customer Care Thread by nurez305(m): 12:24pm On Nov 03, 2017 |
Hello JideSM, please I call yesterday to complain concerning the internet issues on my line and I was told my sim is currently suspended which I don't know the reason why they suspend my sim from accessing the internet. Please help, my number is 09062147458 |
Re: MTN Customer Care Thread by Nobody: 11:12am On Nov 04, 2017 |
JideSM:hello dear, good day..please am having small hitches in my line 08105968079... I have a remaining subscription of 219 mb and a bonus of 604 mb on my mtn line... I now bought another 5 gig from power hq online data resellers..but since then..when an browsing..am been deducted from my 5 gig I bought which lasts till febuary instead of my remaining normal monthly subscription which expires in few days time.. Please can u help me rectify it so that my subsequent data deductions will be from my soon to expire 219 mb instead of the 5 gig I bought...thanks Line affected. .08105968079 |
Re: MTN Customer Care Thread by tjmc: 9:25am On Nov 06, 2017 |
I am just totally tired of this useless MTN network. How can they keep sending me useless ads whenever I just want to start using my phone. Just see the screenshots below. I still have like 7 to send again Pls deactivate the ads for me
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Re: MTN Customer Care Thread by JideSM: 9:34am On Nov 06, 2017 |
nurez305: Hi nurez305, so sorry for the inability to access internet. Kindly state your device type to enable me look into this. Regards |
Re: MTN Customer Care Thread by JideSM: 9:45am On Nov 06, 2017 |
krattoss: Hi krattoss, apologies for the inconvenience caused by this. I'll contact you shortly. Regards |
Re: MTN Customer Care Thread by JideSM: 9:52am On Nov 06, 2017 |
tjmc: Hi tjmc, so sorry about this. Kindly send your mobile number via Email-message to enable me assist. Regards |
Re: MTN Customer Care Thread by tjmc: 9:55am On Nov 06, 2017 |
Abeg hide wetin I do mtn
|
Re: MTN Customer Care Thread by nurez305(m): 10:31am On Nov 06, 2017 |
JideSM:Samsung Tab E |
Re: MTN Customer Care Thread by JideSM: 12:19pm On Nov 06, 2017 |
nurez305: Follow the steps below • Click Settings • More network • Mobile Network • Access Point Names • MTN WEB/GPRS • Tap Proxy and Delete the number in the field • Tap Port and delete the number in the field • SAVE 1 Like |
Re: MTN Customer Care Thread by bobeefc(f): 12:47pm On Nov 06, 2017 |
@JideSM pls disable Laugh out loud on 08033370430 |
Re: MTN Customer Care Thread by Nobody: 1:56pm On Nov 06, 2017 |
JideSM:thanks.. Looking forward to ur reply |
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