JideSM:


I'll give you feedback as soon as possible. Regards

jboixxx:

You de mind those people! My 2772MB disappeared over night on Thursday after auto renewal. They didn't roll my over 2.5GB over, and after complaining, they told me their system reads 1.4GB and data dropped to 5.12MB (within minutes without any form of connection) before the auto renewal was effected.

They're becoming unbecoming!!! Airtel will be last resort eventually.

engineerboat:
MTN your data consumptionans sapping is faster than Usain bolt. Why is that.


Ome cannot even use 10gig for 2 weeks now again

tjmc:
I am just tired of MTN. The last time I complianed of been bugged with incessant and disturbing advert from MTN services. The rate of bugging has actually increased by up to 100%. Make eno be like say I dey lie. Just see the attached pix. I will keep posting the screenshots daily here until them tire or I write NCC and then sue them.
But my question is why should MTN write a program that bugs peoples phones with advert which are totally irrelevant, but would discontinue a service that is actually beneficial to customers like the Missed call notification.
I tire no be small for MTN sha

engineerboat:
MTN your data consumptionans sapping is faster than Usain bolt. Why is that.


Ome cannot even use 10gig for 2 weeks now again

Benirose:
Hello,

Please how does one get a pin for Mtn SME data share

JideSM:
Y'ello, my sincere apologies for the inconvenience. Please note that the device and website visited affect data usage. Laptops and phones with large screens use more data. Also, apps with background data access, also use more data. You can view your data usage on the Settings of your phone, or via the MyMTN app on your phone. Kindly follow these guidelines to check or monitor data usage on your phone: Make sure that mobile data is turned on. From your Home screen Find and tap Settings Select ‘Data Usage’ then select limit data usage or alert me about data usage based on your preference.

You can save data on your device by doing the following:
- Turn off/disable automatic updates in your Google Play Store settings. Instead, manually update the apps you use frequently when they have updates.
- Only upload/download pictures, videos and audio when necessary. Change the settings of apps like WhatsApp, Facebook, BBM, etc. to disallow automatic downloads of media like videos, images and audio.
- Connect to Wi-Fi whenever and wherever it is safe and possible to do so
- If you must do large downloads, as much as possible, do them over Wi-Fi.
- Use app and file sharing apps like ‘Flash Share’ where safe and possible.
- Use Browser data compression options, available on Chrome, Opera, etc.
- Choose to access Facebook with browser rather than the Facebook app which uses more data.
- Where possible, go for offline Android Apps and games rather than the ones that need internet access
- Restrict background data. You can do this generally in Settings or do it for individual apps, also in the Apps sub-menu of your device’s settings.
- Only use when necessary, data-draining services such as YouTube, Instagram, Spotify, etc.
- Identify and limit or remove high data-consuming apps from the Data Usage sub-menu of your device’s settings
- Use Google Maps, Google Docs, and etc. offline.
- Turn off Wi-Fi Hotspot. Where you must use it, use it with a password and keep your password secret.
Thank you.

simplyakinz:
Where Can I Get MTN customise Smart phone in abeokuta? price?

engineerboat:


Funny as this might be.

Been using my mobile wifi for over a year noe and i hardly use 5 gig a month.

For this month alone.

Ive used
1. SME 5000 10gig
2. 2500 2.5 gig (1gig night)
3. 1200 1.5 gig
4. 1200 1.5 gig

All within a month and the month os not over yet.

You will be shocked that the summation of my both pc and phone data comsuption is not up to 1/3 of the total data up there.

Then what is making the data disappear.

All your suggestions above are alrady in full forcr since 2015 on my both pc and Phone.

This issue started last month October.

No new application, Nothing new added to pc and Phone.

Bur the DATA keep disappearing faster than Usain Bolt

jboixxx:


Welcome to d club! Expect biased analysis on your data consumption. Perhaps, jidesm will do a thorough check and do the needful.

tjmc:

I recharged my line with two hundred naira airtime. I didn't make no calls oh
So I later called my friend for some few minutes and the next thing I saw was my blnce new ninety three naira. I was shocked.
Pls help me check

Franklin91:
I am trying to migrate to mtn zone but it keeps saying '' this service is not available''.. Please help

JideSM:



Hi jboixxx, i sincerely apologize for the inconvenience you may have experienced. I will appreciate if you can send your mobile number via the Email-message to enable me run a check. Regards

jboixxx:

I'm still waiting for the outcome of your checks o, abi, no outcome ne?

tempem:
Hello... Jidesm. I wanted to recharge #600 via my first bank mobile app.. I got a debit alert however, Mtn never credited me. I've called your customer care representatives but I got nothing reasonable from them. Please, see to this.

depeak:
Hello,
JideSM
Please I wanted to send vtu of 15k to my number that ends with 77 but mistakenly sent to a number that ends with 47. Since Monday, I have been calling customer care and the woman that got the credit. But now she is no longer answering my calls and has not transfer the airtime back even after I had pleaded with her and she had assured me of sending it back to me. CSP's are just apologizing and saying they will inform technical department. Please, how can I get my airtime back? Thanks

guji12:
Dere has been no 3g network for d past 1 week in my area.. in warri.. mtn.

babashiko:
Please I need the mtn customer care service WhatsApp no.