nas4q:
I bought this itel phone after a friend recommended it to me. Yesterday I was replying my messages when I put the phone on sleep mode to go and use the convenience. Just after I stepped out of the room, I decided to wake the phone. I pressed the touch no response. I waited for about 30 minutes no response. I removed the SD card and sim cards no response. The volume and power buttons press but the screen doesn't. The phone has never fallen and, it's very clean and still looks like a new phone.

I think the touchpad has developed fault on its own without any trigger. Please how do I go about rectifying this issue. @itelmobileng, your attention is needed.

TDonald:
Oga, your phone still dey sleep

Tallesty1:
Maybe the weather was cloudy, Itel phones usually stop working when it's about to rain

songzDaniel01:
name of phone?

TDonald:

ITEL

songzDaniel01:
itel wetin Na ?

songzDaniel01:
name of phone?

sinaj:
Op see if u can do a hard reset since d volume nd power keys r still working

Tallesty1:
Maybe the weather was cloudy, Itel phones usually stop working when it's about to rain

TDonald:
Oga, your phone still dey sleep

nas4q:
I bought this itel phone after a friend recommended it to me. Yesterday I was replying my messages when I put the phone on sleep mode to go and use the convenience. Just after I stepped out of the room, I decided to wake the phone. I pressed the touch no response. I waited for about 30 minutes no response. I removed the SD card and sim cards no response. The volume and power buttons press but the screen doesn't. The phone has never fallen and, it's very clean and still looks like a new phone.

I think the touchpad has developed fault on its own without any trigger. Please how do I go about rectifying this issue. @itelmobileng, your attention is needed.

nas4q:
Please I need help on this

nas4q:
Something miraculous happened today. I went to carlcare to look for solution. I was told they are on break till next year. I went to the store I bought the phone. They assured me it's a minor fault and that it would be done by the support service.

I left and was explaining to a friend. He collected the phone and troubleshoot. He presses the power button for a long time. The phone off. He then on it back. Lo & behold everything is working perfectly. I have done all these myself but no result. I thank God. Thanks for your funny comments and suggestions.

Marvel1206:

Press and hold the power button for 10 secs, it should reboot

youneedjoy:
My Itel 1508 is giving serious problems, it losses memory especially each time my data is on, all my contacts will be wiped out even when saved contact called, the name won't even appear. I thought it was virus until two other people that use Itel complained about the same thing.

Again, it often asks me to select primary sim card and each time that message appears, I won't be able to entertain any call and it does it without my knowledge until people tell me that they have been calling my line.

In addition, if I want to make call, it will off by itself and put question mark on both sim cards. The whole thing is so frustrating. How can I have phone that doesn't save contacts.

House, anybody with solution please?

Marvel1206:

Oh wow! Glad you got your phone back. You did it yourself but it probably wasn't up to 10 seconds

youneedjoy:
My Itel 1508 is giving serious problems, it losses memory especially each time my data is on, all my contacts will be wiped out even when saved contact called, the name won't even appear. I thought it was virus until two other people that use Itel complained about the same thing.

Again, it often asks me to select primary sim card and each time that message appears, I won't be able to entertain any call and it does it without my knowledge until people tell me that they have been calling my line.

In addition, if I want to make call, it will off by itself and put question mark on both sim cards. The whole thing is so frustrating. How can I have phone that doesn't save contacts.

House, anybody with solution please?

Ayebogbon:

that's exactly what mine did, to save emergency contact will take like 5minutes for the contact to save, the simple solution is just to back up your phone data get a memory card copy all useful things from your phone, then do factory restore settings, to my phone is like magic, ever since have done it, my itel1508 is normal

bravesoul247:
Very bad... Make una buy TECNO brand una no go hear