Please guys, I got a debit alert on my phone yesterday that I authorised a transaction totalling the naira equivalent of $15.17 on my card. But I didn't do it at all. And I'm still wondering how it was done because I didn't even get a confirmation message or this OTP whatever from Gtbank.
I've attached a screenshot of the alert, is it traceable since the transac6was done on godaddy?
Please, I really want to know.

Your card was used to make payment for hosting a website. You can easily get the person but you need to apply logic

okonja:
Your card have been used to make payment for hosting a website

Yea, I know. But can I trace it?
Or is it possible for godaddy to auto renew a subscription without requesting for it?

I need to reverse this transaction. If there's anyway I can link it back to godaddy and ask them for a refund since I never initiated it.

AloyalNigerian:

Yea, I know. But can I trace it?
Or is it possible for godaddy to auto renew a subscription without requesting for it?

Yes you can trace it but firstly answer this; Have you ever used your card to make payment on Godaddy before?

this is very bad. please report this to any nearest police station. immediate action will be taken from there to fish out the thieve. sorry about your loss

okonja:


Yes you can trace it but firstly answer this; Have you ever used your card to make payment on Godaddy before?

Yes, twice, but the amount isn't close to this at all. Are these companies saving my card details.

AloyalNigerian:

Yes, twice, but the amount isn't close to this at all. Are these companies saving my card details.

Then the fault is from you. You must have enabled recurrent payment which means when it's annual payment period, the system automatically charge your account. So what you can do now is ask for a refund from Godday or goto the company that owns the site to claim your payment.

MBuhariGCFR:
this is very bad. please report this to any nearest police station. immediate action will be taken from there to fish out the thieve. sorry about your loss

What are you reporting to the police station here when you ought to firstly retrace your steps.

okonja:


Then the fault is from you. You must have enabled recurrent payment which means when it's annual payment period, the system automatically charge your account. So what you can do now is ask for a refund from Godday or goto the company that owns the site to claim your payment.

Oh God. You mean they can debit me without even getting a confirmation from me? This is bad.
I should contact godaddy and request for a refund. Thanks bro. You helped a lot. I'm grateful.

AloyalNigerian:

Oh God. You mean they can debit me without even getting a confirmation from me? This is bad.
I should contact godaddy and request for a refund. Thanks bro. You helped a lot. I'm grateful.

Yes they can "IF" the option "Recurring" payment was enabled

okonja:


Yes they can "IF" the option "Recurring" payment was enabled

OK. Thanks.