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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585642 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by JideSM: 11:21am On Feb 19, 2018 |
olu4life: You will be contacted shortly. |
Re: MTN Customer Care Thread by JideSM: 9:14am On Feb 21, 2018 |
I have just sent you one. Please reply. chidoo4luv: |
Re: MTN Customer Care Thread by jboixxx: 3:16pm On Feb 21, 2018 |
JideSM:Jay, any headway concerning my off-net calls? |
Re: MTN Customer Care Thread by JideSM: 3:57pm On Feb 21, 2018 |
jboixxx: Hi jboixxx, please power your device off and on then making calls again |
Re: MTN Customer Care Thread by jboixxx: 9:22am On Feb 22, 2018 |
JideSM:Kindly refer to this post of yours and delete my number. Thanks. 2. I'm still getting the "please wait, your call is being forwarded" response on off-net calls. Thanks again. |
Re: MTN Customer Care Thread by jboixxx: 3:58pm On Feb 22, 2018 |
I blv I missed your call, JideSM |
Re: MTN Customer Care Thread by forandy(m): 5:28pm On Feb 22, 2018 |
JideSM: Hello Sir, please I want to know if the minutes given on the mtn xtravalue plan can be used to call all networks or is it for mtn numbers only? |
Re: MTN Customer Care Thread by JideSM: 9:34am On Feb 23, 2018 |
forandy: Hi forandy, please note that the MTN Xtra Value airtime element can be used to call all networks. |
Re: MTN Customer Care Thread by peteregwu(m): 9:26pm On Feb 23, 2018 |
How could Mt doth is to me. I do subscribe for N1200 data and after they gave me 1.5gb, they would also add bonus. But today when i subscribed for the 1200N again through auto renewal, they just gave 1.5gb without any bonus at all. What is all this nonsense? Why will I buy 1.5gb for 1200N without any bonus? 08032823621 |
Re: MTN Customer Care Thread by JideSM: 10:04am On Feb 26, 2018 |
peteregwu: Hi peteregwu, checks on your line show that the 100% data bonus offer on your line expired 6th December 2017. Please visit https://mtnonline.com/data-plan for more offers on MTN Data plans. |
Re: MTN Customer Care Thread by Prudent200: 5:00am On Feb 27, 2018 |
JideSM , please I need the list of MTN NIGHT PLAN |
Re: MTN Customer Care Thread by oNj(m): 3:18pm On Feb 27, 2018 |
Deleted 1 Like
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Re: MTN Customer Care Thread by jboixxx: 7:00am On Feb 28, 2018 |
oNj:Eyin ti Xiaomi. |
Re: MTN Customer Care Thread by JideSM: 9:16am On Feb 28, 2018 |
Prudent200: Hi Prudent200, you can enjoy Happy Hour night browsing at N25/day between 12am and 4am available ONLY on MTN Pulse. You will be required to subscribe by sending Night to 131. |
Re: MTN Customer Care Thread by JideSM: 10:22am On Feb 28, 2018 |
oNj: Y'ello oNj, so sorry for the inconvenience you may have experienced. I'll contact you shortly. |
Re: MTN Customer Care Thread by oNj(m): 7:14am On Mar 06, 2018 |
JideSM: Thanks for the call. Basically you said there's nothing like rollover on ExtraTalk. In other words, MTN terms and conditions are misleading. |
Re: MTN Customer Care Thread by Nobody: 10:58pm On Mar 06, 2018 |
Mtn why are you this heartless, wicked and cunny. How can you force me to awufu plan after I recharged via my bank. Your rude customer care agent just worsen the situation by saying it is not refundable. Please I beg in the name of God to return my airtime. |
Re: MTN Customer Care Thread by JideSM: 4:34pm On Mar 07, 2018 |
asuustrike2009: Hi asuustrike2009, i'm truly sorry that this happened. Please provide the affected mobile number via Email message to enable me look into this. Regards |
Re: MTN Customer Care Thread by Nobody: 6:01pm On Mar 07, 2018 |
JideSM:Please provide me your email address as I sent you a message directly |
Re: MTN Customer Care Thread by JideSM: 10:23am On Mar 08, 2018 |
asuustrike2009: I've sent you an email, kindly check and reply |
Re: MTN Customer Care Thread by sasquareT(m): 10:39pm On Mar 08, 2018 |
JideSM:goodday bro. i meant to subscribed 2.5gb for #2000 but i mistakenly opt for 1.5gb for 1200 please is there anyway you can help me to reverse the sucription so that i can go for the formal (2000k) subscription? |
Re: MTN Customer Care Thread by dammy238: 9:45pm On Mar 09, 2018 |
pls help i cannot browse with my airtime |
Re: MTN Customer Care Thread by eterisan(m): 11:41pm On Mar 09, 2018 |
asuustrike2009:I also experienced this... The customer service agents were just tossing me up and down... Had to use the airtime by force for calls.. I will not recharge my mtn line again... Rubbish |
Re: MTN Customer Care Thread by Nobody: 5:36pm On Mar 10, 2018 |
eterisan:In fact that line will remain inactive till further notice. Very useless network |
Re: MTN Customer Care Thread by JideSM: 12:22pm On Mar 12, 2018 |
sasquareT: Hi sasquareT, so sorry for the inconvenience caused by this. Please send the affected mobile number to enable me look into this. Regards |
Re: MTN Customer Care Thread by JideSM: 12:31pm On Mar 12, 2018 |
dammy238: Hi dammy238, i sincerely apologize for the inconvenience you may have experienced. Please confirm if you have dialed *131*200# or text RESET to 131. If YES, kindly send your mobile number via Email message to enable me assist. Regards |
Re: MTN Customer Care Thread by dammy238: 7:29pm On Mar 12, 2018 |
JideSM:pls am unable to send email message it is saying am not connected |
Re: MTN Customer Care Thread by dammy238: 8:05pm On Mar 12, 2018 |
JideSM:am unable to send email message to you it is saying am not connected |
Re: MTN Customer Care Thread by JideSM: 11:04am On Mar 13, 2018 |
dammy238: I've sent you an email, kindly check and reply |
Re: MTN Customer Care Thread by bennito: 11:04am On Mar 16, 2018 |
Hi Jide, subscribed to bundle4u for voice on 9/03/2018 and 2k was deducted from my account and was credited with the expected airtime and data, but my worry is that instead of it saying it will expire in a month time, I saw the message saying that it will expire in 10 days time. This is the message I got upon the subscription d successfully and N500 deducted. You have N7843.7 and 675MB. Expire 2018-03-19. View bal *559*61# or *123*2# to cancel auto renewal Note that it was 2000naira that was deducted and its value credited but with insufficient duration |
Re: MTN Customer Care Thread by JideSM: 2:25pm On Mar 16, 2018 |
bennito: Hi bennito, so sorry about the discrepancy in expiration date. Please send your mobile via E-mail message to enable me run a check. |
Re: MTN Customer Care Thread by bennito: 2:58pm On Mar 16, 2018 |
JideSM:I doubt if I know how to send u a mail cus I do not have ur email address |
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