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Nairaland Forum / Science/Technology / Phones / Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel (46595 Views)
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Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by ORIJIN201(m): 11:49am On Mar 31, 2018 |
I subscribed a 5K worth of airtel megapack data last month February. upon 3days to expiration with 2Gb+ left. I couldn't browse telling me am out of data, thereby directing me to the free facebook page. I called customer care hoping it would be resolved as I was told to wait for 12hrs. after 12 hours they sent me a message saying the issue has been resolved meanwhile it was still same old story. Later I realised that when I switch to edge I was able to browse, upon switching back to 3G it does not work and hence it brings out same out of data balance page. I then did another 1k5 subscription hoping it would work. only for it to give me thesame error. calling the customer care has proven abortive as they keep telling me they are busy. only God knows what all this is. I have visited their twitter handle only to find out that am not the only one experiencing this. tons of people experiencing the glitch yet they pretend nothing is happening falling on deaf ears with so many complains and plea thrown around. as for NCC they are a dead organisation. 35 Likes 3 Shares
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Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by Mbamifeanyi(m): 1:44pm On Mar 31, 2018 |
U mean, u still use Airtel when we ve Nitel. 59 Likes 1 Share
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Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by CallmeKola(m): 2:25pm On Mar 31, 2018 |
Who else is experiencing horrible reception with Airtel? In terms of Internet and even calls. What ever happened to Airtel? 82 Likes 1 Share |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by EarthXmetahuman: 2:31pm On Mar 31, 2018 |
As much as I hate to admit it, mtn is the only reliable network to browse in this country. The rest will just give you one head ache or the other. 105 Likes 6 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by Nobody: 2:56pm On Mar 31, 2018 |
Airtel: one crappy network after glo 5 Likes 1 Share |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by theNOISEmaker: 2:56pm On Mar 31, 2018 |
CallmeKola:same here oo.. I can't use my Facebook data on 3g unless i switch to 2g 8 Likes 1 Share |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by Nova01(m): 3:07pm On Mar 31, 2018 |
NaijaTechnician:can you listen to yourself , the OP simply made a post on what he observed and you are here castigating him . See OP airtel customer service is useless you need to disturb them well before your issue is resolved same thing happened to a friend 110 Likes 4 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by phetto(m): 3:46pm On Mar 31, 2018 |
CallmeKola: Same here Called more than thrice 6 Likes |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by yinkeys(m): 3:47pm On Mar 31, 2018 |
Glo & Airtel will start losing us in thousands. Crappy networks I get silly deductions & unwanted/illegal opt-ins/subscriptions by these networks. If only Mtn can scale up the data quantity given to subscribers 16 Likes 2 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by ORIJIN201(m): 4:12pm On Mar 31, 2018 |
NaijaTechnician:who's this? where did you crawl out from? did you hear yourself? why would I create a thread if it has been resolved. did you take time to think before you typed all this. am very frustrated as am typing this. if you don't have any meaningful contribution keep shut and move along. I didn't buy data with your money nor depending on free megabytes. Guys Pls help me RT this on twitter. who knows who might be in your timeline. We experiencing this glitch need help. https://twitter.com/murimoney10/status/979614191131746305 84 Likes 1 Share |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by ORIJIN201(m): 4:19pm On Mar 31, 2018 |
I had to subscribe to a weekend plan since am on smart trybe and thank God the weekend plan works with 3G to see me through the weekend.
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Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by chuksp09(m): 4:54pm On Mar 31, 2018 |
Mine is blazing here in Ib, Sorry about urz though Op. 5 Likes |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by tuoyoojo(m): 5:31pm On Mar 31, 2018 |
Airtel network has been very bad lately data fluctuates, poor reception with calls I was forced to subscribe using mtn I tried calling their customer call, no option to speak with customer care representative sent them an email, no reply very very sad I have used airtel for many years, it has never been this bad 23 Likes 2 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by Nobody: 5:32pm On Mar 31, 2018 |
leave this scam fake people.. That was how they were charging me 80 naira everyday on sports plan, which I never subscribed. They said I should dial *902# to leave the plan, but when I dial it I get that I am not on any promotional or advert. What ever they call it. Fake people 12 Likes 2 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by teekay213(m): 5:34pm On Mar 31, 2018 |
God bless you for creating this thread. Thats is the problem I'm having right now. I'm fed up,since three days now I can't browse on my phone. I taught I was the only one cos when I called them they told me it's my phone that they fix it within 12hrs since Thursday. The thunder wet go fire them. 14 Likes 1 Share |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by ORIJIN201(m): 5:58pm On Mar 31, 2018 |
teekay213:am unable to call them again, they keep saying their customers are busy, serving who? am I not a customer? they know about this. by Wednesday I will go to their office to show them madness. useless people. 15 Likes 1 Share |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by MistadeRegal(m): 7:04pm On Mar 31, 2018 |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by Iykecaroll(m): 7:22pm On Mar 31, 2018 |
Airtel is really messing up now. Pls I dunno if its just me buh have they stopped their double data offer, cuz its no more working. Secondly, how do u guys get thru to speak with their agent when calling d customer care line? Its been impossible for me. seems like a deliberate act from them. It's a shame that in Nigeria, we don't have a NETWORK yet. 8 Likes 2 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by itsRhamzy: 8:28pm On Mar 31, 2018 |
NaijaTechnician:Ah Oga pls calm down o.. I thought I was the only one experiencing this shiit.. Can't browse on my Airtel sim for over three days now. And I still have over 850mb left from the subscription I did.. Spoken to over 8 customer care agents now but they kept telling me the same thing to wait for 12hours.. Did another sub of N100 yesterday thinking that will browse but no, still the same old story of "you do not have an active data balance" I don tire sef 3 Likes 1 Share
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Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by itsRhamzy: 8:30pm On Mar 31, 2018 |
Iykecaroll:I don get their wayo.. After dialing 121, select 1 for English, select 3 then select 6 for over scratched card.. Then you'll be directed to an agent. 20 Likes 2 Shares |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by itsRhamzy: 8:45pm On Mar 31, 2018 |
Lalasticlala Seun Fynestboi Abeg you guys should come see this.. |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by EbukaHades10(m): 9:07pm On Mar 31, 2018 |
Happens to me too but I switch off the data,wait for some time and then switch it back on |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by castrol180(m): 9:08pm On Mar 31, 2018 |
using their network to call me often is another problem, time without number is it that I have call their customer representative centre to make report but still to no avail...they keep calling me always and I don't know what to do ooo |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by chumaster(m): 9:09pm On Mar 31, 2018 |
it's not Airtel problem... Village people shikina |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by kinibigdeal(m): 9:10pm On Mar 31, 2018 |
Glo on iPhone is the best. I have never regretted subscribing on glo network 1 Like |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by justikay2000: 9:10pm On Mar 31, 2018 |
I hv nt got that myself |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by fedorahat: 9:10pm On Mar 31, 2018 |
I thanked God the day I lost my airtel Sim with 3k in my wallet Useless network 3 Likes |
Re: Airtel Megapack Problems: Users Are Experiencing This, No Response From Airtel by Ugoeze2016: 9:11pm On Mar 31, 2018 |
Whenever it happens with any of these networks, I give them few minutes, sometimes restart my mobile device....bam I am back online 1 Like |
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