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Nairaland Forum / Science/Technology / Phones / Airtel And Their Dubious Ways In Siphoning Our Money (14252 Views)
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Airtel And Their Dubious Ways In Siphoning Our Money by CaesarDon(m): 12:31pm On May 03, 2018 |
I have been an airtel subscriber for more than 10 years now and honestly I was satisfied with the service and call rates compared to their fellow network competitors, when mtn started sending this unsolicited alert dialog pop up messages with the aim of swindling customers, by just pressing ok, I was happy I didn't join the bandwagon of mtn subscribers, and I started preaching port to airtel to my friends and family that were subscribers of the mtn network, but with the turn of things with regards to using devious means to rob we customers of our hard-earned cash, I wish I was the one that ported. I always excercise extreme caution when operating my phone, so I wouldn't fall victim of their dubious bunco antics, but they still device a way to fleece me of my hard earned cash even without subscribing. Airtel were deducting 10 naira on a daily basis from my account for more than a year for nothing and I mean nothing, and this is no daily access charge, I didn't take note cos it was just 10 naira, but 10 naira times 20 million plus nigerians on a daily basis,u can picture the amount. I had to call their call center agent and he admitted I was on a service I didn't subscribe for, with no benefits. The push came to shove the turn of this year when they started deducting money from my credit balance via their mobile connex, soccer15, sms chat services to mention a few, if I load credit before I close my eyes VOOM!! my credit is gone, without even subscribing for any service, I have called their call center agents which they made almost impossible to reach, consistently like 10 times in the past month and I just get apologies with no refund. The beauty of their fraud scheme is that they make sure they siphon all your credit at once and can make u a subscriber of 10 services to rob me of my money and they subscription is like a endless loop as shown below they keep trying to subscribe u to that service and other services even after subscription which is evident below If I even want to work on the premise that I unintentionally subscribed for a service how did it become 6 services as shown below, and the funny part is that I don't even receive the message for the so called services they subscribed me for, Airtel is a scam I have been patient with their agents that give the most flimsy excuses, but the straw that broke the camels back was today when all the credit on my phone was siphoned when I wanted to call for someone for an emergency, if the person in question, dies trust me airtel lawyers would be hearing from me soonest, cos I'm cock sure I have not been the only victim of their scam 16 Likes 1 Share
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Re: Airtel And Their Dubious Ways In Siphoning Our Money by dominique(f): 12:57pm On May 03, 2018 |
You must have been pressing ok to all the useless pop-up messages they send to your line. That's how they now fraudulently swindle customers of their airtime. If you mistakenly press Ok to clear the pop-up message, they immediately subscribe you to the service and deduct your money. I fell victim once and they deducted N50 every two days even after I called them to remove the service. There are times that I receive up to 3 of these messages in a day, I press cancel immediately. The one that popped up into my phone just this morning was a N100/day service. So if I had pressed ok, they would have been deducting N100 daily from my line. I wonder what NCC is doing about this evil. 18 Likes 2 Shares |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by CaesarDon(m): 12:58pm On May 03, 2018 |
Even when I try to stop the service they still start them again I was even told to send stop to 2442 I did, but that didn't help matters ![]() ![]() 2 Likes
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Re: Airtel And Their Dubious Ways In Siphoning Our Money by scopoo(m): 1:27pm On May 03, 2018 |
Join the #TheifAirtelNig and let's see how we can get them to pay for this 10 Likes |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by CaesarDon(m): 1:43pm On May 03, 2018 |
thank you very much @ dominique @least u were well informed and chary enough to not fall victim, the average market woman, illitrate or even literate person in a hurry to make a call or use his/her phone would inadvertently press ok and BAM!!! he/she is a victim of their fraud NCC should not be ignorant of the new antics mobile networks use in defrauding customers infact I think they are fully abreast with new strategies employed to steal from us they just turn a blind eye except they'd claim not to use nigerian network. I'm very sure many customers have been bigger victims, pls let's give this a wider coverage, since the Internet is the only means to get their attention, they'd stop at nothing to save face 17 Likes |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by ddjay: 1:47pm On May 03, 2018 |
may be this thread will help
https://www.nairaland.com/4236400/airtel-customer-care |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by CaesarDon(m): 2:32pm On May 03, 2018 |
dominique: If there's something I'm sure of its that I've been meticulous enough not to press ok, that's the main reason I'm upset, I double check before assenting to any option before and after unlocking my phone 14 Likes |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by Nobody: 2:41pm On May 03, 2018 |
CaesarDon:Forward all these evidences to NCC complaint centre or email. Search for it online. 2 Likes 1 Share |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by MrGreenMavro: 5:00pm On May 03, 2018 |
![]() AIRTHEIF 3 Likes |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by GrandMufti: 5:01pm On May 03, 2018 |
Ok |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by yomalex(m): 5:01pm On May 03, 2018 |
na wa o |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by WealthPhillips(m): 5:02pm On May 03, 2018 |
No b only u... Even glo don do Me shege 2 Likes |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by Topmaike007(m): 5:02pm On May 03, 2018 |
we belong to the grandmaster of data |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by Alejoc(m): 5:02pm On May 03, 2018 |
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Re: Airtel And Their Dubious Ways In Siphoning Our Money by verygudbadguy(m): 5:03pm On May 03, 2018 |
CaesarDon:You can get your credit back. Send a mail to customercare@ng.airtel.com with evidence of deductions. Copy consumerportal@ncc.gov.ng. They will credit you all they deducted illegally. I have gone through this process and it yielded positive result. 16 Likes 2 Shares |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by favypraiz(m): 5:03pm On May 03, 2018 |
![]() CaesarDon: Activate the *do no disturb* DND it works dial *2442# and follow the prompts.... That was how I stopped mine |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by Abfinest007(m): 5:03pm On May 03, 2018 |
them tie u to their network abeg port to another network airtel almost made me run mad so I ported to mtn now am enjoying my sim 3 Likes |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by oshe11: 5:05pm On May 03, 2018 |
Lol.... Its normal na I dont even keep airtime in my airtel Sim What I do is.... Off my data Load my card Subscribe for my monthly plan Switch on my data AND CONTINUE BROWSING ![]() PS: WHENEVER I LOAD MY AIRTEL SIM AND FORGET TO SUB INSTANTLY, NA PIPE THEM DEY USE SUCK MY AIRTIME ![]() Couldnt stop laffing when I saw "Stop Job, Stop Eve, Stop Con" ![]() ![]() 18 Likes 1 Share |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by happney65: 5:05pm On May 03, 2018 |
veekid please tell the world how much is deducted every night from your line.. ![]() ![]() |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by Doublejoy411(m): 5:05pm On May 03, 2018 |
My brother its not only you ooo.....my own is 5naira everyday 2 Likes 1 Share |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by psychologist(m): 5:05pm On May 03, 2018 |
My own is that, Thereve been charging me 8naira for SMS ![]() |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by henrow4me: 5:06pm On May 03, 2018 |
CaesarDon:Oh sorry... |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by Nobody: 5:06pm On May 03, 2018 |
Etisalat is currently doing the same thing to me
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Re: Airtel And Their Dubious Ways In Siphoning Our Money by jay89: 5:06pm On May 03, 2018 |
Report the to NCC and Consumer protection council |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by ibori1(m): 5:06pm On May 03, 2018 |
![]() ![]() miracle's net worth is 45m and davido bought a car 4 chioma worth 45m,does dat means davido just bought chioma a miracle abeg I no well oo #assurance pls allow airthief to thief just little from ur worth |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by nnamokenna(m): 5:07pm On May 03, 2018 |
I am also a victim. I know I did not subscribe to any of their VAS yet they kept deducting 10 naira daily. Sometimes I'd recharge and the next day, everything would be gone. Anyhow, since I only used the SIM for data, I just threw it away. I refused to continue funding their existence! 1 Like |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by idris4eva(m): 5:07pm On May 03, 2018 |
dominique:Did you read the part where he said he was very cautious of not pressing any OK when it pop up? 1 Like |
Re: Airtel And Their Dubious Ways In Siphoning Our Money by oyetunder(m): 5:07pm On May 03, 2018 |
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Re: Airtel And Their Dubious Ways In Siphoning Our Money by Nobody: 5:07pm On May 03, 2018 |
They finish me with that SOCCER15 SCAM I just throw them one side focus on MTN But I'm voiceless 1 Like |
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