I advised anyone that wants phone to stay from this phone and not to buy it at all.
This is a phone that I regret in my life ever have anything to do with.

This phone was delivered to me on Tuesday May 22nd, 2018 and on same day discovered that after full charging and using for around 20minutes it starts generating heat and the battery percentage drops fast. The torch after putting it on decides by itself the duration it will stay. I calls Jumia 2nd to complain and for retrieval which they refused to do for 14days and I have no choice but to drop it off by myself at Jumia collection centre in Ikeja.
Jumia later called me on June 13th, 2018 and also send me message that my complains were unfounded because the phone is perfectly okay, therefore its being sent back to me !!!
It now became very clear to me that Jumia is deliberately forcing me to take the bad phone either I like it or not.
Is this how Nigerians are supposed to be treated and rubbished in Nigeria by Jumia that are priding themselves as "the online shop you can trust"?

Since the day those fowls sold me a fake antivirus I bought from them I gave them red card. Buy from Jumia at your own loss.

Osila2:
I advised anyone that wants phone to stay from this phone and not to buy it at all.
This is a phone that I regret in my life ever have anything to do with.

This phone was delivered to me on Tuesday May 22nd, 2018 and on same day discovered that after full charging and using for around 20minutes it starts generating heat and the battery percentage drops fast. The torch after putting it on decides by itself the duration it will stay. I calls Jumia 2nd to complain and for retrieval which they refused to do for 14days and I have no choice but to drop it off by myself at Jumia collection centre in Ikeja.
Jumia later called me on June 13th, 2018 and also send me message that my complains were unfounded because the phone is perfectly okay, therefore its being sent back to me !!!
It now became very clear to me that Jumia is deliberately forcing me to take the bad phone either I like it or not.
Is this how Nigerians are supposed to be treated and rubbished in Nigeria by Jumia that are priding themselves as "the online shop you can trust"?

Hey the heating of the phone depends on what you're actually doing with it, what the capacity of the battery? I'll advise you to check on the specs of the device you're about to buy next time you intend to.

Osila2:
I advised anyone that wants phone to stay from this phone and not to buy it at all.
This is a phone that I regret in my life ever have anything to do with.

This phone was delivered to me on Tuesday May 22nd, 2018 and on same day discovered that after full charging and using for around 20minutes it starts generating heat and the battery percentage drops fast. The torch after putting it on decides by itself the duration it will stay. I calls Jumia 2nd to complain and for retrieval which they refused to do for 14days and I have no choice but to drop it off by myself at Jumia collection centre in Ikeja.
Jumia later called me on June 13th, 2018 and also send me message that my complains were unfounded because the phone is perfectly okay, therefore its being sent back to me !!!
It now became very clear to me that Jumia is deliberately forcing me to take the bad phone either I like it or not.
Is this how Nigerians are supposed to be treated and rubbished in Nigeria by Jumia that are priding themselves as "the online shop you can trust"?

Buy better phone u no go gree.. Any cheap nonsense dey always attract some people I just don't know why.. That BONTEL of a phone get TV, torchlight, loud speaker. Every every dey inside... Battery capacity is 10,000 mah..

But the moment u handle the phone u go know say the importer of that phone targeted greedy peeps.

I'm just patiently giving them till Monday before I'll open my own thread. They sold me a phone with faulty microphone, two weeks after returning it, they called to tell me that I exchanged the USB cable; just imagine the nonsense and have refused to refund my money. Even the person that came to collect the phone confirmed that he saw the cable. It's either one of their staff switched the cable or they don't want to refund me, either way I'm getting my money back.

Buy better phone una no go gree. Na to de buy some outrageous specs with cheap price una de find.

Jax1:


Buy better phone u no go gree.. Any cheap nonsense dey always attract some people I just don't know why.. That BONTEL of a phone get TV, torchlight, loud speaker. Every every dey inside... Battery capacity is 10,000 mah..

But the moment u handle the phone u go know say the importer of that phone targeted greedy peeps.

I de tell you. Nigerians and greed, always wanting more than maximum value for the little money they have.

Jumia
Jumia
Jumia
Jumia
Jumia
Jumia
The dead body you buried, its leg is showing out of the grave oooooo

dumo1:
Since the day those fowls sold me a fake antivirus I bought from them I gave them red card. Buy from Julia at your own loss.

Thank God you said Julia not Jumia. Too many customers don't research products before buying. Una too like cheap things

What is the model of the bontel? I think this is important.

The topic of this thread funny die , oh jumia oh bontel

nenergy:


Thank God you said Julia not Jumia. Too many customers don't research products before buying. Una too like cheap things

Oga nawa for you o!! I meant Jumia but oversabi auto-correct changed it to Julia

Darkseid:
I'm just patiently giving them till Monday before I'll open my own thread. They sold me a phone with faulty microphone, two weeks after returning it, they called to tell me that I exchanged the USB cable; just imagine the nonsense and have refused to refund my money. Even the person that came to collect the phone confirmed that he saw the cable. It's either one of their staff switched the cable or they don't want to refund me, either way I'm getting my money back.

Until one mad person sues the living daylight out of them. Then they will sit up.

Jax1:


Buy better phone u no go gree.. Any cheap nonsense dey always attract some people I just don't know why.. That BONTEL of a phone get TV, torchlight, loud speaker. Every every dey inside... Battery capacity is 10,000 mah..

But the moment u handle the phone u go know say the importer of that phone targeted greedy peeps.

The guy didn't mention the model of the phone, bontel has many products and TV King is just one of them... I got one from jumia some weeks ago and i have been enjoying it except for the abnormally loud speaker which is uncontrollable.

Probably he was just unlucky. I'm not a fan of jumia or other online purchasing sites because I have also heard many bad reports about them. but I considered the price of what I wanted to go for and since it wasn't much, I went for it.

Osila2:
I advised anyone that wants phone to stay from this phone and not to buy it at all.
This is a phone that I regret in my life ever have anything to do with.

This phone was delivered to me on Tuesday May 22nd, 2018 and on same day discovered that after full charging and using for around 20minutes it starts generating heat and the battery percentage drops fast. The torch after putting it on decides by itself the duration it will stay. I calls Jumia 2nd to complain and for retrieval which they refused to do for 14days and I have no choice but to drop it off by myself at Jumia collection centre in Ikeja.
Jumia later called me on June 13th, 2018 and also send me message that my complains were unfounded because the phone is perfectly okay, therefore its being sent back to me !!!
It now became very clear to me that Jumia is deliberately forcing me to take the bad phone either I like it or not.
Is this how Nigerians are supposed to be treated and rubbished in Nigeria by Jumia that are priding themselves as "the online shop you can trust"?

Which Bontel phone is that?

Go to stores to buy phones una no go hear

.

henry007:


Which Bontel phone is that?

Bontel E11 5-Inch (1GB,8GB ROM) Android 7.0 Nougat, 13MP + 8MP 4000mAh 3G Smartphone - Black

Hhenryy:


The guy didn't mention the model of the phone, bontel has many products and TV King is just one of them... I got one from jumia some weeks ago and i have been enjoying it except for the abnormally loud speaker which is uncontrollable.

Probably he was just unlucky. I'm not a fan of jumia or other online purchasing sites because I have also heard many bad reports about them. but I considered the price of what I wanted to go for and since it wasn't much, I went for it.

Bontel E11 5-Inch (1GB,8GB ROM) Android 7.0 Nougat, 13MP + 8MP 4000mAh 3G Smartphone - Black

Hhenryy:


The guy didn't mention the model of the phone, bontel has many products and TV King is just one of them... I got one from jumia some weeks ago and i have been enjoying it except for the abnormally loud speaker which is uncontrollable.

Bontel E11 5-Inch (1GB,8GB ROM) Android 7.0 Nougat, 13MP + 8MP 4000mAh 3G Smartphone - Black

Osila2:




Bontel E11 5-Inch (1GB,8GB ROM) Android 7.0 Nougat, 13MP + 8MP 4000mAh 3G Smartphone - Black

Those specs are too good to be true. Use TECNO phones as a yardstick for how 20K and below phone specs should be.

Osila2:



Bontel E11 5-Inch (1GB,8GB ROM) Android 7.0 Nougat, 13MP + 8MP 4000mAh 3G Smartphone - Black

Oops, sorry for the loss, but it's not wise to put that kind of amount on a phone whose manufacturers have little or no reputation in the mobile industry compared with the likes of iPhone, Samsung etc.

With that amount i will rather look for an infinix, a Tecno or Gionee in that price range. I guess you were tempted by the specs, and none of those brands i mentioned can give you a device with such specs at same price for now.

Even the TV King i bought was a risk, but I don't really care since the price is not much..... you don't patronize those relatively unknown brands with an amount you cannot afford to lose.

@Hhenryy: Thank you very much for your candid advise

Jumia
Jumia
Jumia
Jumia
Jumia
Jumia

The dead body you buried, its leg is showing out of the grave oooooo

Jumia
Jumia
Jumia
Jumia
Jumia
Jumia
Jumia

The dead body you buried, its leg is showing out of the grave oooooo

Oh jumia oh bontel

Bontel ko bonjour ni

Jax1:


Buy better phone u no go gree.. Any cheap nonsense dey always attract some people I just don't know why.. That BONTEL of a phone get TV, torchlight, loud speaker. Every every dey inside... Battery capacity is 10,000 mah..

But the moment u handle the phone u go know say the importer of that phone targeted greedy peeps.

Haha there's even another that has 15,0000mah sef.
Say na TV King abi Music King.
Na all those old men wey dey play poll use am pass for my area

JUMIA JUMIA JUMIA JUMIA JUMIA JUMIA JUMIA

Osila2:
I advised anyone that wants phone to stay from this phone and not to buy it at all.
This is a phone that I regret in my life ever have anything to do with.

This phone was delivered to me on Tuesday May 22nd, 2018 and on same day discovered that after full charging and using for around 20minutes it starts generating heat and the battery percentage drops fast. The torch after putting it on decides by itself the duration it will stay. I calls Jumia 2nd to complain and for retrieval which they refused to do for 14days and I have no choice but to drop it off by myself at Jumia collection centre in Ikeja.
Jumia later called me on June 13th, 2018 and also send me message that my complains were unfounded because the phone is perfectly okay, therefore its being sent back to me !!!
It now became very clear to me that Jumia is deliberately forcing me to take the bad phone either I like it or not.
Is this how Nigerians are supposed to be treated and rubbished in Nigeria by Jumia that are priding themselves as "the online shop you can trust"?

Please be kind to tell us the name of the device.

I am a proud Jumia sales consultant and i can say it anywhere. One thing is this, phone might develop issue immediately after purchase just like cars and ither electronic items, this is not to say the store sold faulty item to you. You reason for return mifht be genuine though but everyone is trying to play safe. I usually advise people to order through me not because i just want to make sale but because i want them to get the best experience on line. Many times, buyers don't check things that we the sales consultants check and i will not blame you because you have your own job while making orders on line (on Jumia) is my own job and i have served many nairalanders without issues... You can contact me on your own issue, let's see how we can get it resolved.

It is good to buy online through those who specialize in it, please stop this i know it all.

Please call/Whatsapp on 08091180137 to order from Jumia now through a reliable and trustworthy Jumia Sales consultant.

yeyerolling:
Go to stores to buy phones una no go hear

And who told you phones you buy from physical shops don't get fault after just few hours? It is not the store this time, factory fault can affect any device irrespective of where you get if from my boss.

Osila2:




Bontel E11 5-Inch (1GB,8GB ROM) Android 7.0 Nougat, 13MP + 8MP 4000mAh 3G Smartphone - Black

It is just factory fault. I have ordered 2 for my customers, they have never complained since over a month.

The bad aspect of my current experience with Jumia now is that they are telling me that they are resending the bad Bontel back to me, with its accompanied faults.

JUMIA what's your problem, why?