Barring any unforeseen circumstance, millions of internet users in Nigeria would this week start enjoying the benefit of rolling over unused data which they could not exhaust at the original expiry date following the introduction of the Data Roll-Over policy by the National Communications Commission (NCC).

According to the NCC, the Data Roll-Over policy would come into effect this week following complaints from millions of data subscribers that they were being short-changed by internet service providers as a result of the non-implementation of the policy in the country.



The official statistics provided by the NCC as at year showed internet users in Nigeria were in the region of between 98.3 million and 149.3 million, connected to mobile telecommunications, with players in the industry predicting steady growth of mobile telecommunications subscribers.

Delivering his address at the 39th edition of Consumer Town Hall Meeting (CTM), in Akpabuyo Local Government Area of Cross River State, the Deputy Director, Consumer Affairs Bureau, Alhaji Ismail Adedigba, said the Data Roll-Over policy was among the latest in the recent directives introduced by the telecommunications regulatory body to ensure that subscribers enjoy the worth of what they subscribed to.

“As you may be aware, the Commission has been inundated with various complaints such as: Unsolicited text messages and calls; Failure/refusal to roll over unused data at the expiration and activation/subscription to data and value-added services (VAS), without prior consent of the subscriber, among others.

“In response to the above major complaints, the Commission, as consumer-centric institution has taken appreciate steps such as: Development of 2442 DND Short Code to solve unsolicited text messages/calls; Issuance of directives to Service Providers on Data Roll-over which now enabled consumers to roll over unused data for period of time, ranging from 1 day to 7 days , depending on your data plan. This takes effect from 26th of June, 2018.

“Issuance of directives to Service Providers on forceful subscription of data and Value Added Services (VAS) which directs Service Providers to resist from forceful/automatic renewal of data services without prior consent of subscribers. This has taken effect from 21st of May, 2018.

“The Commission also developed 622 Toll-Free Line through which you can easily lodge complaints for any unresolved service issues to the NCC,” Adedigba said.

Adedigba added that the CTM in Akpabuyo was one in the series of such endeavours lined-up to educate Nigerians and protect consumers from , what the Commission views as “unwholesome practices by some service providers.”
He said the programme was to enable a “tripartite meeting of the Regulators, Operators and Consumer to resolve pressing consumer issues with respect to provision of telecom services.”

Adedigba said that, so far, adequate steps had been taken to regulate illegalities and violation of consumer’s right by some service providers, and that in future more policies aimed at protecting the customer would be rolled out to further protect telecommunications subscribers.

http://www.akelicious.net/2018/06/ncc-begins-implementation-of-data-roll.html

i see NCC as one of the few active agencies we still have in this country

Ncc is useless. All the networks expect ntel are ripping Nigerians off massively when it comes to data . Roll over is not the problem.

I've been rolling over my unused data for years both Airtel and Etisalat data. I don't know what NCC wants to implement again

useless organization.

Roll over is not enough. I want to be using my data on my own pace.

dominique:
I've been rolling over my unused data for years both Airtel and Etisalat data. I don't know what NCC wants to implement again

You obviously do not use Smile. Forget their lousy adverts. Anytime you still have unused data left on your modem, and the one-month expiry date arrives, just say goodbye to the remaining data. I kept losing my remaining 1GB - 2GB out of my 5GB data bundle to them every month, because I hardly finished the whole bundle. Each time I complained about my remaining data getting wiped off, they would claim it is their policy and keep me on hold, or speak plenty grammar until the line cuts off. Now, I am glad about this NCC directive. Let them try and chop my remaining data again at month end, and let me see. God don catch dem!

olatade:
i see NCC as one of the few active agencies we still have in this country

NCC that's always conniving with service providers to rip us off. They may look like they're working but indeed they're killing us slowly.

The policy is actually good but I'm always scared of any policies being put forward by this agency.

LaudableXX:


You obviously do not use Smile. Forget their lousy adverts. Anytime you still have unused data left on your modem, and the one-month expiry date arrives, just say goodbye to the remaining data. I kept losing my remaining 1GB - 2GB out of my 5GB data bundle to them every month, because I hardly finished the whole bundle. Each time I complained about my remaining data getting wiped off, they would claim it is their policy and keep me on hold, or speak plenty grammar until the line cuts off. Now, I am glad about this NCC directive. Let them try and chop my remaining data again at month end, and let me see. God don catch dem!

They should get ready to get sanctioned

dominique:
I've been rolling over my unused data for years both Airtel and Etisalat data. I don't know what NCC wants to implement again

Lol..... If you are not sarcastic, explain in details!

Rollover aught not to be based on additional subscription prior to expiration date of existing subscription.

Thumbs up to NCC since I'm no longer forced to resubscribe automatically.

dominique:
I've been rolling over my unused data for years both Airtel and Etisalat data. I don't know what NCC wants to implement again

I don't use etisalt, but for Airtel, I would disagree with you. I think Swift does rollover too...


Here's the original story:
June 26 deadline data roll over by NCC for telcos

Is it not when your data remains at the end of the month you'll think of the rollover? I don sub 4 times already this month, the data no go reach ending sef talk much of rollover

Ncc

Son

Nafdac

Nerc

Disco's etc, they're all the same.

Better slash the price of data than roo over

Ncc should work on telecoms giving person quality data jaree

Data wey no dy reach 2 weeks

I wish I even had data to rollover. Subscribe more than five times a month but still not enough.

What shall it profit a man to roll over data to d next month wen d said data isnt even enough for a week and with d rumours of 250mb for 1k dey are madt

rolling over is not our problem

the speed at which this telcos sweep our data is amazing
Airtel is worse.

and for Glo those ones are something else their network is bad and slow so they don't sweep data

when i try glo unto their cheap data for 2gigg for 1000 naira i nearly cry. God protect me from cheap things this year.
The only network where signal can get lost for about 3 days without you didn't switch off your data
the only service whereby if you on your data connection you will have to wait for 5 minutes before browsing.
The only network where there will be signal in your toilet, corner of your room and beside kitchen cabinet only..
glo internet speed is slower than injured snail
you might give your life to Christ before you finish downloading a porn movie with glo
make thunder fire glo
I remember those days common to make front page for nairaland go dey hard me because of glo useless slow network
but now with airtel i dey make front page anyhow

olatade:
i see NCC as one of the few active agencies we still have in this country

Same here.

NCC nah correct

godwinony:
Is it not when your data remains at the end of the month you'll think of the rollover? I don sub 4 times already this month, the data no go reach ending sef talk much of rollover

my brother! no be small thing MTN dey use my eye see

What is there to roll over when the data isn't even enough to use within a month. I think NCC should review the data volume we get each month when we sub. Until Glo begins to give me 4g for 1k I don't care about any stupid policy NCC comes up with.

Mtcheew

dominique:
I've been rolling over my unused data for years both Airtel and Etisalat data. I don't know what NCC wants to implement again

How do you do that ? I use Airtel and at this moment I an in danger of losing almost 10GB of unused data sure to their lousy network.

Th

This is good development and should be counted as achievement in this administration to encourage the use of social media. But they shouldn't steal from Peter to pay Paul by hiking the price of data.