latestupdate:
World Health Organization (WHO) is the directing and coordinating authority for health within the United Nations system. It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.

Location: Bauchi, Nigeria, Port Harcourt, Minna, Lagos, Kano, Enugu
Grade: G4
Contractual Arrangement: Individual service contractor
Contract duration: 6 Months
Schedule: Full-time

Purpose of the Position

To provide information and communication technology support to WHO at the Zonal Offices in Nigeria.
Description of Duties
Under the direct supervision of the WHO ICT focal point and the overall supervision of the Operations Officer (OO), the incumbent will perform the following duties:

Stand as the first line of ICT support to all WHO states within their assigned zones.
Maintain and troubleshoot Local Area Network related issues for voice, data & Power
Maintain and troubleshoot internet connectivity/Email challenges
Maintain and troubleshoot Desktops and Laptops hardware related problems
Maintain and troubleshoot all computer software related problems
Maintain and troubleshoot all users accounts for accessibility, password recovery and ERP log on
Assist with deployment of ICT infrastructure within their zone
Diagnose and determine all printers, Scanners and Photocopier related problems
Diagnose and monitor performance of all UPS, Inverters and Stabilizers
Support meetings, trainings and Seminars with all ICT related requirements
Generate periodic reports of the status of all ICT related issues within their zone
Engage in regular ICT capacity development and training for all staff within their zone
Support and monitor all ICT disaster recovery initiatives as it relates to states in their zones
Identify ICT requirement gaps within the zones and Provide adequate assessment reports.
Execute detailed requirement gathering for infrastructure deployment and projects in the zones

Required Qualifications

Essential: Completion of secondary education, supplemented with training in Information and Telecommunication Technology from a recognized institution.
Desirable: University Degree or its equivalent in Computer Science, Mathematics, Electrical, Mechanical, Electronics Engineering, Statistics, Physics or other related courses from a recognized institution.

If you are qualified, please click [url=https://careers.who.int/careersection/ex/jobdetail.ftl?job=1803647&tz=GMT%2B01%3A00]here[/url] to apply
https://ukaid.org/2018/08/06/ict-helpdesk-technician-needed-at-who/