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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585037 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by hopebacy(m): 12:59am On Jul 24, 2018 |
hello, why is the MTN #25 night subscription not used in browsing again.. even to download. seems it's for social networks only. |
Re: MTN Customer Care Thread by JideSM: 1:51pm On Jul 24, 2018 |
honey001: Hi honey001, i've sent you an Email-message. Please reply |
Re: MTN Customer Care Thread by JideSM: 1:54pm On Jul 24, 2018 |
hopebacy: Hi hopebacy, so sorry for the inconvenience you may have experienced. Kindly send your mobile number and device type via E-mail message to enable me assist. Regards |
Re: MTN Customer Care Thread by JideSM: 2:15pm On Jul 24, 2018 |
Nbote: Hi Nbote, i sincerely apologize for the inconvenience. Kindly confirm the error message you received. Regards |
Re: MTN Customer Care Thread by honey001(m): 6:42pm On Jul 24, 2018 |
JideSM:Message replied. |
Re: MTN Customer Care Thread by PRD(m): 8:41am On Jul 25, 2018 |
Hi Jide, I am also about to request for a SIM Swap by proxy as I lost my phone a couple of weeks ago and currently not in the country. Do the proxy need to do the physical visit before sending the documents to the email address? JideSM: |
Re: MTN Customer Care Thread by Nobody: 8:13pm On Jul 25, 2018 |
JideSM:hello, Tha KS for ur services here.. Please is the mtn Double data plan with *131*1# still working, if so please check if am eligible thanks.. 08105968079 |
Re: MTN Customer Care Thread by JideSM: 9:21am On Jul 26, 2018 |
krattoss: Y'ello, please note that Double Data offer is a device bonus offer. You get this from eligible Smartphones. The offer is not active on your line as we chat. However, the offer is still available. Thank you. |
Re: MTN Customer Care Thread by dammy238: 6:49am On Jul 31, 2018 |
pls sir can you list all the Mtn walk in centers in lagos, i want to retrieve my mtn line |
Re: MTN Customer Care Thread by JideSM: 11:40am On Jul 31, 2018 |
dammy238: Hi dammy238, you can visit this link for details of all MTN Walk-in centres : https://mtnonline.com/stores |
Re: MTN Customer Care Thread by JideSM: 11:47am On Jul 31, 2018 |
PRD: Hi PRD, you would have to send all requirements to the MTN customer care email address. Once you meet the requirements, your proxy will be contacted to visit the MTN Walk-in centre for the sim swap. Regards |
Re: MTN Customer Care Thread by davolas(m): 12:32pm On Jul 31, 2018 |
Redmi 5plus for sale with free 9H Tempered glass
Call or WhatsApp 08023102985
|
Re: MTN Customer Care Thread by princedoz: 3:39pm On Jul 31, 2018 |
Why is it that your 180 customer call line a disaster? No prompt to connect to customer care? Why can't I use reg to add a MTN number to share my data? "Sorry, the SMS instruction you entered is incorrect." is what I always get? |
Re: MTN Customer Care Thread by toluh(f): 6:37pm On Jul 31, 2018 |
I subscribed for instagram monthly goody bag, I have not been able to use It. Please help. I don't have your email address to send you my number. |
Re: MTN Customer Care Thread by toluh(f): 11:49pm On Jul 31, 2018 |
Please,I can't remember my share and sell pin, I tried sending yes to 556. I haven't gotten a response over five hours ago. How do I get a new pin please. Thanks. |
Re: MTN Customer Care Thread by Bearings: 11:39am On Aug 01, 2018 |
Well done brother @jideSM . I subscribed for mtn whatsaap #25 . and I have done the full subscription afterwards but they keep deducting #25. I sent Stopwaw to 131 as read on google and got a response that i do not have auto-renewal active for WHATSAPP WEEKLY , so why are they deducting automatically. My number 09030571799 |
Re: MTN Customer Care Thread by JideSM: 3:08pm On Aug 01, 2018 |
princedoz: Hi princedoz, so sorry for the inconvenience. I would like to know the steps you followed when adding the number. Regards |
Re: MTN Customer Care Thread by JideSM: 3:15pm On Aug 01, 2018 |
toluh: Hi toluh, i sincerely apologize for the inconvenience. Kindly send your mobile number via Email-message to enable me assist. To do that, click on my profile (JideSM) then select "Send an Email message to JideSM" |
Re: MTN Customer Care Thread by JideSM: 3:17pm On Aug 01, 2018 |
toluh: Hi toluh, i'm truly sorry for the inconvenience. The short code for MTN Share and Sell is 777 and NOT 556 as you stated. Kindly send your mobile number via Email-message to enable me assist. To do that, click on my profile (JideSM) then select "Send an Email message to JideSM" |
Re: MTN Customer Care Thread by JideSM: 3:23pm On Aug 01, 2018 |
Bearings: Hi Bearings, apologies for the inconvenience. Kindly note that the auto-renewal has now been deactivated as requested. Regards |
Re: MTN Customer Care Thread by Bearings: 4:05pm On Aug 01, 2018 |
JideSM: Thanks. Same applies to my friend too, 08060819826. She just told me |
Re: MTN Customer Care Thread by blackchild08(m): 9:59am On Aug 02, 2018 |
Please I want join the MTN CUG , but I don't know how. I can u please enlighten me 1 Like |
Re: MTN Customer Care Thread by princedoz: 8:48pm On Aug 02, 2018 |
JideSM: REG to 131 |
Re: MTN Customer Care Thread by Bearings: 5:23pm On Aug 03, 2018 |
JideSM: Thanks. Same applies to my friend too, 08060819826. She just told me |
Re: MTN Customer Care Thread by ztar(m): 8:38am On Aug 04, 2018 |
Please look into MTN SME data.. I have not been able to share data since yesterday... 08103804980.. thanks |
Re: MTN Customer Care Thread by dammy238: 8:43pm On Aug 05, 2018 |
Pls give me an e-mail to send message |
Re: MTN Customer Care Thread by JideSM: 9:51am On Aug 06, 2018 |
ztar: We are very sorry about this. This issue has been resolved. Please retry and provide feedback. Thank you. |
Re: MTN Customer Care Thread by JideSM: 9:57am On Aug 06, 2018 |
dammy238: Please provide the summary of the content of the mail you wish to send for right information. |
Re: MTN Customer Care Thread by Erudite01: 1:15pm On Aug 06, 2018 |
JideSM you haven't solved my browsing problem i told you i can't browse with my MTN Sim using my main account balance and up till now the problem is on |
Re: MTN Customer Care Thread by JideSM: 1:54pm On Aug 06, 2018 |
Erudite01: Please confirm 07035275*** as the affected phone number. Have you dialed *131*200#on the line? Opt-in for a Pay As You Go browsing by dialing *131*200# to continue browsing from your airtime @N3/MB. Thank you. |
Re: MTN Customer Care Thread by Erudite01: 2:21pm On Aug 06, 2018 |
JideSM:Hahaha (1) *131*200# i have dialed that (2) send RESET to 131 done that (3) dial *131*200# and reboot phone done that (4) Changed phone from symbian to android and from android to symbian done that (5) Called customer care (1,000 time) Finally its end up we will send the affected line to our technical team. For the past 8 months my line is still sending to the technical team of MTN. Please is my line unique, anyway i know you will end the same way *in your voice* "I will send the line to the technical team give them 24hrs thank you" |
Re: MTN Customer Care Thread by Erudite01: 2:54pm On Aug 06, 2018 |
JideSM Look at the things i have done below to enable my MTN sim browse using main account balance: (1) *131*200# have done that (2) RESET to 131 have done that (3) Dial *131*200# and reboot phone have done that (4) Change phone from symbian to android and android to symbian done that. (5) Called customer care (1,000 times) Finally the customer care have sent my line to the technical since the past 8months and still yet no avail to making my sim browse with the main account balance Please is my line/number unique ![]() |
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