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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585037 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by Goddyss(m): 7:43pm On Aug 06, 2018 |
How come Mtn data is exhausting so fast. I normally used 100mb a day but have used 800mb today. |
Re: MTN Customer Care Thread by naijaboylive(m): 6:31am On Aug 07, 2018 |
How do i activate my number and that of my wife as CUG. |
Re: MTN Customer Care Thread by Nbote(m): 7:45am On Aug 07, 2018 |
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Re: MTN Customer Care Thread by dammy238: 2:58pm On Aug 07, 2018 |
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Re: MTN Customer Care Thread by dammy238: 3:01pm On Aug 07, 2018 |
I want you to help me confirm if my line is still active |
Re: MTN Customer Care Thread by JideSM: 3:06pm On Aug 07, 2018 |
Bearings: It has been sorted too. Regards |
Re: MTN Customer Care Thread by JideSM: 3:11pm On Aug 07, 2018 |
blackchild08: Hi blackchild08, please be informed that the minimum of lines required for MTN CUG is 10. There is NO CUG for Family and Friends (Spouses, Children and Relations). MTN Close User Group (CUG) solution is ONLY targeted at SMEs and Corporate organisations with Certificate of Incorporation. |
Re: MTN Customer Care Thread by JideSM: 3:16pm On Aug 07, 2018 |
naijaboylive: Hi naijaboylive, please be informed that the minimum of lines required for MTN CUG is 10. There is NO CUG for Family and Friends (Spouses, Children and Relations). MTN Close User Group (CUG) solution is ONLY targeted at SMEs and Corporate organisations with Certificate of Incorporation. |
Re: MTN Customer Care Thread by JideSM: 3:17pm On Aug 07, 2018 |
Bearings: It has been resolved. Regards |
Re: MTN Customer Care Thread by JideSM: 10:53am On Aug 08, 2018 |
dammy238: Hi dammy238, please send the mobile number via Email message to enable me check. Regards |
Re: MTN Customer Care Thread by JideSM: 10:59am On Aug 08, 2018 |
Goddyss: Hi Goddyss, so sorry for the inconvenience. Kindly send your mobile number and device type via E-mail message to enable me assist. Regards |
Re: MTN Customer Care Thread by Nobody: 11:09am On Aug 08, 2018 |
JideSM:are u guys giving promo, I recharged this morning, only for me to get an additional 2560mb on top the one I got. |
Re: MTN Customer Care Thread by JideSM: 11:31am On Aug 08, 2018 |
princedoz: Hi princedoz, please visit https://mtnbusiness.com.ng/sme/datashare/faqs for more details on MTN SME Data Share. Regards |
Re: MTN Customer Care Thread by dammy238: 12:57am On Aug 09, 2018 |
Give me ur email for me to send the number |
Re: MTN Customer Care Thread by JideSM: 11:25am On Aug 09, 2018 |
Erudite01: Hi Erudite01, you will be contacted shortly. Regards |
Re: MTN Customer Care Thread by JideSM: 11:27am On Aug 09, 2018 |
dammy238: I've sent you an email message, please reply. Regards |
Re: MTN Customer Care Thread by JideSM: 11:32am On Aug 09, 2018 |
krattoss: Hi krattoss, may i know the code you dialed or sms you sent to check the additional data? |
Re: MTN Customer Care Thread by Erudite01: 1:52am On Aug 11, 2018 |
JideSM:I have done what you said i migrated from beta talk to pulse but still did not work and dialed *131*200# still i can't browse using my main account balance. Am typing this from MTN Pulse midnight browsing @ N25 so i might not reply immediately. Also before i forget the last MTN customer rep i called ended the call without me explaining the issue. Thats rude i didn't even shout on him or anything, just explaining and he ended the call. |
Re: MTN Customer Care Thread by dudesexy111: 5:36pm On Aug 11, 2018 |
Please is only me that is experiencing this mtn network is not stable just going on and off.....I know it not my phone because my glo sim is very stable |
Re: MTN Customer Care Thread by dammy238: 3:03pm On Aug 12, 2018 |
I have mailed u and have not heard from you |
Re: MTN Customer Care Thread by JideSM: 12:41pm On Aug 14, 2018 |
dammy238: Hi dammy238, I've replied. Please check your e-mail message. |
Re: MTN Customer Care Thread by JideSM: 12:51pm On Aug 14, 2018 |
dudesexy111: Hi dudesexy111, i'm truly sorry about the experience. Kindly the affected mobile number via e-mail message to enable me assist. Regards |
Re: MTN Customer Care Thread by Erudite01: 3:01am On Aug 15, 2018 |
JideSM:Answer me nah i was told to change to MTN Pulse now i have migrated to MTN pulse i can only browse using the night plan |
Re: MTN Customer Care Thread by JideSM: 10:57am On Aug 15, 2018 |
Erudite01: You will be contacted shortly. Regards |
Re: MTN Customer Care Thread by funkyjms: 3:36pm On Aug 15, 2018 |
Few days back, I had around 200+mb and mtn gifted me 1GB. The next day, I was shocked to get a prompt that my data is exhausted. I was so sure I didn't use upto 500mb 'cause I monitor my data usage. I took the screenshot that same day. JideSM, kindly help me to run a check on my line.
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Re: MTN Customer Care Thread by JideSM: 3:41pm On Aug 17, 2018 |
funkyjms: Hi funkyjms, so sorry for the inconvenience. Please send your mobile number and device type via E-mail message to enable me assist. Regards |
Re: MTN Customer Care Thread by MrsNaira(f): 10:03am On Aug 18, 2018 |
I have 242mb plus 75mb bonus on my line but MTN has been deducting my airtime since yesterday over 200naira. I have dialed *131*200# for data suspension even though I have never used the service. When I call 180 it's in another language that I can't understand. Please I desperately need help to start browsing with my data again. Thank you. |
Re: MTN Customer Care Thread by Whistleblower2: 10:41am On Aug 19, 2018 |
JideSM can I transfer airtime on xtravalue? |
Re: MTN Customer Care Thread by itzeminent: 5:28pm On Aug 19, 2018 |
How can I transfer data on MTN pls |
Re: MTN Customer Care Thread by Erudite01: 11:21pm On Aug 19, 2018 |
JideSM:For the pass one week i will be contacted shortly. Please do something about the issue i can't browse using my account balance and you know it is not easy to be subscribing for midnight bundle almost everyday just because of little things to check out |
Re: MTN Customer Care Thread by Liverpoolfc(m): 3:28pm On Aug 21, 2018 |
I was robbed and my phones stolen. I went to retrieve my line only to be told the line is not mine and that the name and reg showed another person. I bought the line with my money, I have used this line since 2012. The line was stolen on Friday night. What should I do? |
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