How come Mtn data is exhausting so fast. I normally used 100mb a day but have used 800mb today.

How do i activate my number and that of my wife as CUG.

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I want you to help me confirm if my line is still active

Bearings:


Thanks. Same applies to my friend too, 08060819826. She just told me

It has been sorted too. Regards

blackchild08:
Please I want join the MTN CUG , but I don't know how. I can u please enlighten me

Hi blackchild08, please be informed that the minimum of lines required for MTN CUG is 10. There is NO CUG for Family and Friends (Spouses, Children and Relations). MTN Close User Group (CUG) solution is ONLY targeted at SMEs and Corporate organisations with Certificate of Incorporation.

naijaboylive:
How do i activate my number and that of my wife as CUG.

Hi naijaboylive, please be informed that the minimum of lines required for MTN CUG is 10. There is NO CUG for Family and Friends (Spouses, Children and Relations). MTN Close User Group (CUG) solution is ONLY targeted at SMEs and Corporate organisations with Certificate of Incorporation.

Bearings:



Thanks. Same applies to my friend too, 08060819826. She just told me

It has been resolved. Regards

dammy238:
I want you to help me confirm if my line is still active

Hi dammy238, please send the mobile number via Email message to enable me check. Regards

Goddyss:
How come Mtn data is exhausting so fast. I normally used 100mb a day but have used 800mb today.

Hi Goddyss, so sorry for the inconvenience. Kindly send your mobile number and device type via E-mail message to enable me assist. Regards

JideSM:


Hi Goddyss, so sorry for the inconvenience. Kindly send your mobile number and device type via E-mail message to enable me assist. Regards

are u guys giving promo, I recharged this morning, only for me to get an additional 2560mb on top the one I got.

princedoz:


REG to 131

Hi princedoz, please visit https://mtnbusiness.com.ng/sme/datashare/faqs for more details on MTN SME Data Share. Regards

Give me ur email for me to send the number

Erudite01:
JideSM Look at the things i have done below to enable my MTN sim browse using main account balance:
(1) *131*200# have done that
(2) RESET to 131 have done that
(3) Dial *131*200# and reboot phone have done that
(4) Change phone from symbian to android and android to symbian done that.
(5) Called customer care (1,000 times)
Finally the customer care have sent my line to the technical since the past 8months and still yet no avail to making my sim browse with the main account balance
Please is my line/number unique anyway i know it will end like this *in your voice* "I will send your line to the technical team, gIve them 24hrs Thank you"

Hi Erudite01, you will be contacted shortly. Regards

dammy238:
Give me ur email for me to send the number

I've sent you an email message, please reply. Regards

krattoss:
are u guys giving promo, I recharged this morning, only for me to get an additional 2560mb on top the one I got.

Hi krattoss, may i know the code you dialed or sms you sent to check the additional data?

JideSM:


Hi Erudite01, you will be contacted shortly. Regards

I have done what you said i migrated from beta talk to pulse but still did not work and dialed *131*200# still i can't browse using my main account balance.

Am typing this from MTN Pulse midnight browsing @ N25 so i might not reply immediately.

Also before i forget the last MTN customer rep i called ended the call without me explaining the issue.

Thats rude i didn't even shout on him or anything, just explaining and he ended the call.

Please is only me that is experiencing this mtn network is not stable just going on and off.....I know it not my phone because my glo sim is very stable

I have mailed u and have not heard from you

dammy238:
I have mailed u and have not heard from you

Hi dammy238, I've replied. Please check your e-mail message.

dudesexy111:
Please is only me that is experiencing this mtn network is not stable just going on and off.....I know it not my phone because my glo sim is very stable

Hi dudesexy111, i'm truly sorry about the experience. Kindly the affected mobile number via e-mail message to enable me assist. Regards

JideSM:


I've sent you an email message, please reply. Regards

Answer me nah i was told to change to MTN Pulse now i have migrated to MTN pulse i can only browse using the night plan

Erudite01:
Answer me nah i was told to change to MTN Pulse now i have migrated to MTN pulse i can only browse using the night plan

You will be contacted shortly. Regards

Few days back, I had around 200+mb and mtn gifted me 1GB.

The next day, I was shocked to get a prompt that my data is exhausted. I was so sure I didn't use upto 500mb 'cause I monitor my data usage. I took the screenshot that same day.

JideSM, kindly help me to run a check on my line.

funkyjms:
Few days back, I had around 200+mb and mtn gifted me 1GB.

The next day, I was shocked to get a prompt that my data is exhausted. I was so sure I didn't use upto 500mb 'cause I monitor my data usage. I took the screenshot that same day.

JideSM, kindly help me to run a check on my line.

Hi funkyjms, so sorry for the inconvenience. Please send your mobile number and device type via E-mail message to enable me assist. Regards

I have 242mb plus 75mb bonus on my line but MTN has been deducting my airtime since yesterday over 200naira.
I have dialed *131*200# for data suspension even though I have never used the service.
When I call 180 it's in another language that I can't understand.
Please I desperately need help to start browsing with my data again.
Thank you.

JideSM can I transfer airtime on xtravalue?

How can I transfer data on MTN pls

JideSM:


You will be contacted shortly. Regards

For the pass one week i will be contacted shortly.

Please do something about the issue i can't browse using my account balance and you know it is not easy to be subscribing for midnight bundle almost everyday just because of little things to check out

I was robbed and my phones stolen. I went to retrieve my line only to be told the line is not mine and that the name and reg showed another person. I bought the line with my money, I have used this line since 2012. The line was stolen on Friday night. What should I do?