JideSM:


Hello donaldking10, yes. 4G network is now available in Owerri. Use link below for details. http://mtncoveragelocator.com ~BN

JideSM:


Hello enoch701, you will be contacted for the share and sell pin.

JideSM:


Hello casted81, sorry about the SIM issue. May I have the affected number and state the office address you visited for checks.

tzjaynee:
Good day JideSM
I've got data but I still can't view photos / videos on facebook lite, though I can view it when I log into facebook using a browser. But I can't view it on facebook lite . Below are the error messages I get

Pls kindly assist
P. S I'm subscribed to a data bundle

tzjaynee:


Anyone should please kindly assist

SammyJac:
How do I migrate to MTN pulse?

tzjaynee:
Good day JideSM
I've got data but I still can't view photos / videos on facebook lite, though I can view it when I log into facebook using a browser. But I can't view it on facebook lite . Below are the error messages I get

Pls kindly assist
P. S I'm subscribed to a data bundle

donaldking10:


but i don't get 4g signal in my phone, even for the fact both my phone and sim are both 4g compatible.

JideSM:
Please text 4G to 131 and share feedback here. You can also PM the affected phone number and device type for review. Moreso, we are sorry that 4G network coverage may not be everywhere yet, but we are surely expanding it.

Please bear with us.

krattoss:
hello dear..thanks for your good works here.


Please if I buy a new 4g mtn sim, will I be eligible for the 5gig bonus 4g bonus and double data bonus on every if my subscription for 3 months?

JideSM:
Please text 4G to 131 and share feedback here. You can also PM the affected phone number and device type for review. Moreso, we are sorry that 4G network coverage may not be everywhere yet, but we are surely expanding it.

Please bear with us.

JideSM:
To migrate to MTN Pulse plan, please dial *406#. You could be charged N100 if you are migrating more than once in 30 days. There are many benefits on the tariff plan.


Daily Fee NGN12.50 i.e. 50secs @25k/sec
Calls to MTN Numbers (after daily fee has been spent) 11k kobo per second
Calls to other networks (after daily fee has been spent) 11k kobo per second

Add-Ons
Music plus Music streaming on MTN Music+ service @N10
Pulse Nightlife Bundles
250MB Pulse Nightlife bundle @N25.
500MB Pulse Nightlife bundle @N50.
Pulse InstaBinge Bundles
250MB InstaBinge Lite @₦100.
1GB InstaBinge Heavy @₦200.
Weekly bundle 100% data bonus on purchase of 500MB weekly bundle
Data bonus on recharge 10MB on ₦100 recharge or 20MB on ₦200 and above. ONLY on first recharge of the week

Despirado121:
I came across an mtn advert yesterday which was talking about dialing *131*65*2# and getting 1gb for just #200. I'll like to know if it's real and from mtn and also what are the things to do to be eligible for the offer if it's real. Thanks in advance

funkyjms:


Yes, it's real
That's what I'm using. However, the offer is available to SIMs that have been inactive for a minimum period of 90 days - if I'm correct.

Despirado121:

Waoh! Then I have to remove one of my mtn Sims b dat oo. Thank you jare

JideSM:
Thank you for contacting us here.

Kindly follow the steps below to resolve it
1. Go to phone settings
2. Select App management (this shows a list of apps on your phone)
3. Select Facebook
4. clear data(not cache) for the facebook app
5. Go back and select facebook app
6. Login afresh to view picture.

I will appreciate your feedback.

JideSM:
Thank you for contacting us here.

Kindly follow the steps below to resolve it
1. Go to phone settings
2. Select App management (this shows a list of apps on your phone)
3. Select Facebook
4. clear data(not cache) for the facebook app
5. Go back and select facebook app
6. Login afresh to view picture.

I will appreciate your feedback.

tzjaynee:
Good day JideSM
I've got data but I still can't view photos / videos on facebook lite, though I can view it when I log into facebook using a browser. But I can't view it on facebook lite . Below are the error messages I get

Pls kindly assist
P. S I'm subscribed to a data bundle

jboixxx:

I think you're on Facebook free data. Click on the See All Photos to view if you have an active subscription.

tzjaynee:


I have active data. I only experience this ish with facebook lite. But with facebook mobile, I can view photos, even when I sign on using a browser, I can also view photos

giftedhands101:
@jideSM, kindly assist

On the 8th of May, 2019(1:19am), I recharged through my bank by dialling *919#. I mistakenly typed in 8413 and that amount was recharged to my MTN line(08034790735).

I immediately called MTN customer care and informed them of my error and asked them to kindly return 8213 into my bank account. They asked for details of the transaction and I gave them( my bank account no, ref I.d, date and time of transaction etc).

The agent promised that it would be resolved within 24 hours but I am yet to receive a refund. I have been calling customer care since then and they have been telling me that it would be resolved, but today is 13th May.

Please, what is the way forward. I really need the money. Thanks.