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Nairaland Forum / Nairaland / General / Business / Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews (14350 Views)
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Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by FrancisAdl(m): 11:47pm On Apr 30, 2019 |
texasbullet: It took them 2 weeks for them to update mine in their warehouse. I even dashed them 2 items as they are the worst I've experienced. |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by Nanorest: 6:07am On May 01, 2019 |
Nduka193: Anyway I can contact you on WhatsApp |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by texasbullet(m): 10:16pm On May 20, 2019 |
It’s obvious Shoptomydoor is a big scam I bought an iPhone 7plus with other things from eBay. But to my surprise the iPhone 7plus was change I got something different entirely What shop to my door sent to me is having a different model number from what I bought, The phone they shipped to me is Activation locked And also had a dead screen which was never what I bought. Photo one is what I bought Photo two is what they sent to me I can’t imagine why they are like this
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Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by warrenweste(m): 5:59pm On May 26, 2019 |
texasbullet: Any update? can you sue them? |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by shoptomydoor: 4:20pm On May 30, 2019 |
Hello, kindly provide us with your order number. Also send this proof and your order number as an email to contact@shoptomydoor.com. We will love to look into this. Thanks. texasbullet: |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by sweetsparkle101: 9:08pm On Jun 16, 2019 |
Enniez2018:And i have fallen into their hands. Recently bought an item and after it got to shoptomydoor i cant seem to get any answers about d whereabouts of my item. Seeing all the terrible experiences of people, i am expecting d worst. I regret using shoptomydoor and i dont know how to get my shipment. |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by shoptomydoor: 3:18pm On Jun 19, 2019 |
Enniez, Please know that you have nothing to fear if you have purchased an item and shipped it through shoptomydoor. Kindly provide us with your registered email address so we can look into your complaint, we will like to contact you to explain properly on how the service works. We appreciate your timely response on this. sweetsparkle101: |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by TheProfany(f): 10:03pm On Jun 19, 2019 |
Shoptomydoor anytime I receive something at Lagos it takes 24hrs to get to me in ABA via waybill. (Registered). Like The Young Shall Grow, Peace Mass etc. Buh your own weak me... How on Earth will it take over 5 days just to send an item to ABA (even still on the way) ?? Like play like play, my item done stay over 20 days for your hand.. You guys should really increase your speed. Especially updating warehouse as soon as item arrives (there is an additional documents/files I ordered, it's over a week... It says you guys has received it, but en no dey my warehouse yet). Just imagine. But I'm still keeping calm, I never talk. You guys should introduce the option of pick up centres not only door to door . The pick-up option will be cheaper and at the same time faster... So pple can get their item next day when waybilled via third party bus. I need my items urgently, something you guys received last month. Shha.. it says my item is out for delivery n with your Red Star Partner, I wonder when they will deliver.. 5 - 10 business days, are they trekking?? You guys are slow, that's why you guys keep having bad reviews upandan and truck loads of COMPLAINTS! I haven't even talked bout the excess charge thou. Myus despite they're lil expensive or moderate, they're super fast in every dimensions and that's why they have about 85% of positive reviews online. Shaa... I wonder! For STMD, no difference using Amazon Shipping Rates to Nigeria. Because their shipping rates and your own are no different. In addition, you get your goods 7 - 10days straight up after ordering. In STMD, you are playing game, level 1, level 2 and level 3 I will fold my hands, and see when Red Star will deliver my product. As for the documents that Arrived on your warehouse since 11th and haven't been updated on my dashboard... Oshey.. I will not talk.. I know, your reply will start with "Sorry for the inconveniences or delays".. we know your language ni For People That Intend to Use ShopToMyDoor, don't panic, thou they're slow, but nothing happens to your goods. You just need to have patience or you may end up leaving a bad review but still get your item afterwards |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by Jefferyzz(m): 12:29pm On Aug 31, 2019 |
Its my first time of using shoptomydoor and as at 2weeks ago i was not sure of their competency. But they proved me wrong and my items were delivered to lagos within 1 week. All thanks to Mr. Francis. Not sure if others are also like this man. But hes 100% wen it comes to customer service. If he says 7days expect less. Kudus to Shop2maDoor. More power to ur elbow. |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by despi64(m): 8:41am On Sep 04, 2019 |
I authoritatively attest that shoptomydoor is real and dependable, i have been using the service since 2014 and never have they failed me for once, i only experience delays with my hazmat shipments |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by Dezignloft: 6:15am On Sep 28, 2019 |
Mr Nduka Udeh, Please I’m not even screaming over the phone again. Please help me get my items out. It’s been over 6 weeks now for a shipment you promised will take 1 week. I have had to rent the items on 3 occasions now because mine haven’t arrived. Worse of all, I have had to make a nuisance of myself before getting the faintest of news on my items. One moment they say it hasn’t left the US, when I offer to have someone come retrieve it, they say it has already flown... 2 weeks later when I demand why the item is not in Nigeria, I hear it hasn’t left again. Please why would your people be playing with people’s livelihood like this. This is such a sad experience for me. To think I have had similar experiences in the past with your company but chose to give you another chance. Anyway, at this rate I will only plead till I’m backed against the wall. If the items are in the US, I will like to have them back. If they have been shipped out, I will like to know precisely when I will get them. If I can’t get this information ASAP, then all the promises in your adverts are false. Please make this right. Shipment #6810 So you don’t call me a fake poster or some competitor. I was loyal to your company to a fault. Shipped cars with you and refered so many people to you till the complaints started pouring in. Even this posts won’t have come from me had I gotten proper correspondence from your staff. But no. In fact the last email sent to me asked me not to bother calling. That I will be updated when there is a change in status of my item. And you can guess it, there is no date to when that will happen. This is not how customers are satisfied and kept. Spending so much money advertising is money down the drain if you don’t spend as much to keep the ones you already have. God bless you Nduka193:
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Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by shoptomydoor: 4:27pm On Sep 30, 2019 |
Dear Segun, We apologize for any inconvenience this have caused you. Kindly know that shoptomydoor.com will never inconvenience any customer intentionally, we do appreciate you patronage and will work to serve you better always. As explained to you in our last discussion, this was due to an external issue beyond us, and we do take responsibility for your grievances. As said we have put in adequate measures to ensure that such issues do not occur in future. All staff are well-trained and will never deny customers access to communicate within the 16-hour live support. You can choose to call, chat or send an email. A mail and SMS has been sent to you again to clarify this. Your shipment is currently in Nigeria and undergoing customs clearing. Again, we take responsibility and would love to turn this around, we have provided you a discount on your next shipping as a token of our appreciation for your patience with us. Thank you for choosing Shoptomydoor. We appreciate your business. Please let us know via email contact@shoptomydoor.com your suggestions and feedback to make your shopping and shipping experience better. |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by donbusky(m): 5:25pm On Jul 01, 2020 |
Horrible experience with Shoptomy door. I am regretting using you for the 2nd time even after an unpleasant experience last year. I guess I hoped things would be different this time around. I made a some purchases and shipped to your Houston warehouse. On trying to checkout I see shipping to Nigeria via Air is over $800 including a surprise $90 inventory charge. I screamed and contacted your Customer Service who said nothing can be done, that it is the cost. The shipping weight is so much higher than the actual weight and I am told that it is because of dimensions of the package to contain all my items. No problem, I decide to use Ocean shipping which will take 2 - 3 months, but cheaper at approximately $400 and proceed to checkout. The site advertises to me beside the Checkout button that I can subscribe and save. If I subscribe at $29 for 1 month (plus 7.5% VAT), I save 10% on all types of shipping. I am intrigued and decide to try this so I stop the checkout and go subscribe. After subscription, I start the checkout process again and surprise, there is no 10% discount applied to my cart. I called customer care to complain, they say nothing can be done, that the discount will apply to my next shipping. I said no, this is not what your site advertised. It clearly showed at point of checkout that I could subscribe and save (see picture below). At no point did it say that it will not apply to current order. In any case, if the discount wont work no problem, cancel and refund me the subscription. What did they say? No way, subscriptions cannot be canceled. I spend more than 40 mins on the phone with them across 3 calls, no luck. Each time they promise to review and call back but of course they do not do so. In essence: 1. I have to pay high shipping fees, nothing can be done about it 2. I make payment for subscription, I don't get the discount, nothing can be done about it 3. I ask for a refund of the subscription, I am told no, nothing can be done about it I did not ask that they review the shipping cost or inventory cost, I did not complain. All I asked for was that they should give the discount as advertised for their subscribers, or if they cannot deliver promised service, they should refund it. Is Shoptomydoor out to scam people, or do they just not care at all about their customers? What type of shoddy, careless and disrespectful customer service is this? Essentially holding me to ransome because the longer I delay, my goods will start incurring storage costs daily on their site. This is so sad. I have learnt my lesson the hard way dealing with Shoptomydoor and I will urge everyone else to do their research and be careful. There are tons of negative reviews online, and they are not fabricated, they are real. I have unfortunately experienced it myself.
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Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by C0D3D: 9:13am On Apr 04, 2021 |
My item for the past 4days yet to be update on my warehouse Am scared already with this negative review all over the net Please am.pleading it's a friend that send the item from USA to brother here and I advice him to use shoptomydoor don't want anything that will implicate me |
Re: Who Is Shoptomydoor - Are They Real - Will L Get My Goods - See Real Reviews by NobleRace: 10:38am On Apr 04, 2021 |
Nduka193: Do you provide Pay on Delivery Services? |
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